The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
I sure do love the uniqueness of your clothes. They are always just like the pictures and I am always the best dressed in the room
Fast and Easy. Love the clothes. Excellent Experience.
You claim you can't find my package without a return mail confirmation number. What about the order number. You are a horrible company and you have no integrity. You should have granted me a credit or a discount after the fact. You took advantage of this opportunity to keep my money. I can't imagine how many times you do this. That's why Amazon is billion dollar company and you are not. I will constantly write reviews denoted your lack of ethics and integrity as a business.
I haven't purchased from this company, although some of the styles are really intriguing, the prices and negative comments give me pause. There is one shirt in particular I liked, available in all white or with black dots on white. If you look closely at the two photos they are identical--even to the point of where folds appear in the fabric. However, where there are dots in the area of those folds they are completely round, indicating they are added in using something like photoshop. That makes me extremely wary. I think I will pass.
We understand that pictures with different angles of the products are important when shopping online.The pictures are real shots. Please do not worry. Thank you for your feedback and hope to see you again soon~
I have never received my orders as I see
The worst material, very bad finishing, I pictures so beautiful be the real one is soooo bad.
Do not trust them.
Sorry for any inconvenience caused. We’d love to understand more details about the issue you mentioned and solve the problem you've met.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
1. Bought almost ten cloths at one time.
Items Stylewe sales are not as described, materials, size, and some smells horrible.
2. The person helps reruns are very NICE to keep giving you a discount to ask you keep your purchases. They don't let you return some SALE items, because it is what stylewe's policy.
3. Receiving lots of junk text messages after the purchases, lots of.
All two hundreds dollars dumped into trash bin.
Sorry for any inconvenience caused. We’d love to understand more details about the issue you mentioned and solve the problem you've met.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
The clothing looks so pretty in your photos; but the actual products are less than anticipated. Primarily i am disappointed in the materials. One looked like a parachute material…the others were stiff and not at all soft or fluid. The design of one indicated it was a turtleneck, but turned out to be a v-neck with a separate knitted tube to slide over neck!. Really unhappy with these garments.
Such wonderful unique and fun items to choose from…!
Update: Quick response from customer support about my shipping issues! Loved the quick response. Now I'm waiting for my order to arrive. Thanks!
Original comment: I was trying to place my order my for 2 days but the website said free shipping but my order was charged shipping. It was very frustrating so I placed the order today and finally the shipping was free!
I was trying to place my order my for 2 days but the website said free shipping but my order was charged shipping. It was very frustrating so I placed the order today and finally the shipping was free!
I have ordered other items before and this was my first disappointment.
I love your cloths, it was fun browsing your wear.
Okay but had to have my bank process for security reasons
Shipping too high to return plus pay for shipping on replacement. Me wife wears a 4 and the was way oversized, label says small, but it was wrong. Customer service refunded a portion of product purchase price, shipping was over $20, not refunded. Coat was donated to a woman's shelter
I’m sorry you feel that way. Our apologies for any inconvenience this may have caused.
We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
For good willing, a btter solution have been provided. Please check your mail box.
Great. I would be nice to have plus sizes as well.
So far great service and love the products. Told others about the site.
First time ordering so we're see. So far I am excited to see purchase
Jacket did not fit, arms was too tight. I did not like the quality.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have any problems, feel free to contact us via email or online chat
The dress did not look the same as the advertisement. It was not the color I expected. It did not fit. There was no information on how to return the dress so I'm stuck with it.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
You can check our return policy here:https://stylewe.com/information/return-policy
We have sent you an email about the return, please check and reply us as soon as possible.
If you have any problems, feel free to contact us via email or online chat
The dress looks fabulous. No approximate arrival date.
The shopping experience is good; however, I am concerned about the actual photos that are used. Sometimes the item looks cheap upon delivery. I am trying this last time, and if the fabric looks different upon delivery, I am done. So I tried for the last time. I am done. My order was such a disappointment.
The dark dress was not the same dress the material was spandex that you sent me the dress was shorter
The material was different on the white shirt i said i am not going to send it back i wont buy again
Fabulous, I love the designs and quality of fabric.
Every item I have purchased from this website are lovely and I get more compliments from their clothing then any other websites I have purchased from.
My new favorite website…classy, unique clothing…five stars if shipping was faster…
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Thank you for the feedback and sorry for any inconvenience caused.
According to the return policy, a return shipping comany and shipping number need to be summited to us, otherwise we can not locate the package.
This notification was alerted when the return request was summitted.