The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
My experience has been very poor. Customer service is ridiculous. Try calling phone number and that number is always busy. Quality of product is fair. The clothing is extremely large. Please send a Rerun Label or your mailing address. I want these things out of my hands and would like a REFUND immediately, Thanks
My experience was great. Please deliver on a Friday.
Love the style of the clothing but the Items took too long to arrive
No problems, item arrived in timely way, well packaged and in perfect condition! It smelled good too! Thank you and Merry Christmas!
I feel it takes too long to receive product. I have ordered twice because I couldn't remember what I had ordered.
I like the clothes and the discount.
Good…merchandise showed well and the sizes seemed to suit the same as my measurements
Overall good. Two of the items I ordered, though, came in colors I would never have chosen (like a shocking green!) even though the item itself was correct.
The blouse was beautiful but it was two small for me. The x-large sizes are not styles I like
Thank you for the feedback and sorry for any inconvenience caused. We had send private msg to you for the after-sales issue you mentioned. Looking forward to your reply.
Love your clothes and easy to order
The experience has been good. The only issue I had was one of the item did not match the colour. Fit was great.
Only one of the sweaters I ordered looks like and fits like the picture.
GREAT! GREAT! Wonderful! Easy to order and transact!
I made an order recently (I have not received the full order yet 3 weeks out), however 2 of the ten items were obviously defective. A dress that was so big; that my sister who is a size 20 could wear it with room to spare, so I gave the dress to her, I am a size 8. But the Grey Sweater top to a suit; was so defective; one sleeve was too short and of another type of stitch and the other sleeve was an EXTRA-LARGE DOLMAN SLEEVE and the opening at the bottom of the sweater had been partially sewn together, it is a hot mess! I have tried too consistently contact Style We, however I have not received replies to my email nor their customer service chat of which keeps logging me out due to "too long of inactivity" wait times. I am very disappointed. I will never buy from this company again.
It's fine. The shipping time is way too long.I was going to return dress because it looked terrible on me but they gave me half off and I just agreed to that.
Nice clothing for an affordable price. The selection is different from other sites
Customer service did not answer my question precisely as first time customer
It was not too impressive. Quality of fabrics needs improvement
Easy easy to navigate but didn't take my discount code. I send s message to customer service and got no answer
Unrealistic and incorrect reviews. Not enough photos of merchandise. Other than that the clothing is true to size and of good quality. Pleasantly surprised!
Unrealistic and incorrect reviews. Not enough photos of merchandise
I love the sassy yet classy style of your clothes; I'm not 100% sure on quality yet that's why I placed 2nd order. Clothes are well made, they're vibrant and designed to flatter bellies and arms. Pricing is reasonable. Shipping for delivery is an area for great improvement.
I like the style of your clothes; I'm not 100% sure on quality yet that's why I'm placing 2nd order.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Dear customer, we do not offer phone service now.Upon checking,we've sent email with the return address label in the attachment also since Nov.1st.Please have a check.Any questiones,please contact services@stylewe.com