The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Actual garment not really as shown style difference and fabric as well. But they are OK dresses and I'll keep them. They just aren't as shown so I'll not order again.
I love Style We. I always get complements on my fashion sense. I owe it to Style We.
I have never received such bad customer service. The quality of the clothes is so cheap and looks nothing like the website. It looks like it was made at some sweat factory by children. My order took over a month and I was missing two major items that were the most expensive from my order, that were never sent in my parcel shipment. However, on their website, it stated it was received!. I tried to contact customer service you can only reach them by email chat.
When I wanted a refund for my $200 order, They refunded me $24.32. This website is so fraudulent I would rather order from Fashion Nova, at least you know you will get your items and the clothes will be made decent. Please save your time and money... and most importantly your frustration!
Cute clothes. Easy website to use. Prices are great as well. Clothes are current.
Lots of styles to choose from! Something for everyone.
Upscale styles, easy site to navigate, value-based prices - received 1st order 2 weeks ago and am very pleased to date - will leave more detailed comments after 2nd order arrives and I've had a bit more time to determine product durability.
Loved the merchandise. Took over a month receive it...
With overseas shopping I NEVER know what to expect but this time I almost hit the jackpot! Surprised and satisfied with quality, looks as shown. Warm enough to replace coat if in the South. Cons: Runs too large, could have sized down. No pockets (not noted in description) or fasteners! I can improvise but shouldn't have to. Returns, although easy, but still a hastle. Prices have increased significantly enough for at least a button and 2 pockets! Still, would highly recommend this item. Prices will definitely affect future spending abroad.
Awesome experience shopping on your site. Was easy to navigate
Loved the blouse, the delivery took a little longer than expected and one of the buttons wasn't in tact but was in the bag. Had to spend $15 to have a fixed. I'm very impressed with your line of clothing, I've already reordered about $150 of your clothes.
They refused to refund my money even though I canceled two minutes after ordering bc I read the online reviews. I had to go through my credit card company to get the refund. Terrible unethical lying company!
Sorry for the inconvenience.We can cancel and refund you if the order do not ship. We will NOT accept an order cancellation request if the order has already been shipped. You can check the policy here: https://stylewe.com/information/return-policy
Sorry for any inconvenience caused.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
All the items in my order are well received, fit well, love the color, and i'm satisfied!
Looking forward to receiving my purchase, and continue to do more shopping in the future.
These very stylish outfits are terribly sized; their sizing and patterns are very inconsistent. Absolutely nothing I ordered fit- I am a perfect size 6 or 8 in Talbots, Anne Klein, DKNY, etc. One medium was enormous=XXL; another MED=XXS
This is a total waste and cost to return is equal to cost of items sent
Very quick delivery and the sweater fi me perfectly and I loved the feel of the fabric
Overall, ok. Had to reboot a few times to find items I really liked. But couldn't find them or the site showed out of stock.
Thank you for the feedback and sorry for any inconvenience caused.We`ll forward your sincere feedback to our relevant departments to optimize the site.
Upon checking, we do not find your email, have you sent the email to services@stylewe.com? We have sent you an email about return, you can check and reply us ASAP.
If you have any problems, feel free to contact us via email or online chat
Could have been better. I lost some of the pages. Kept rebooting.
Always accurate, great customer experience! I enjoy to use your products! I would recommend! Thanks for everything!
Thanks for making our shopping so simple. My personalized order was very nicely packaged and handled for perfect delivery. I have now added a new flair to my daily wear.
They are very pretty, on sale, so I will give them away as X-mas presents.
So much to choose from. Just my style. I love this shopping experience
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry for any inconvenience caused. I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
Sorry, we currently don't support ordering by phone.
We don't offer phone service now. If you run into any issues, please feel free to contact us at services@stylewe.com or you can contact us via livechat, we have 24/7 agent online.