StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
AWESOME CLOTHING AND PRICES. SOME ITEMS RAN LARGE, SOME ITEMS RAN SMALL, AND SOME ITEMS FIT PERFECT, but overall, the quality of the items were great.
Great selection! Although I love what I purchased the size was extremely larger than I needed
Recibí una blusa, me quedó muy bien.
Un traje pantalón, que no era mi talla pero se lo quedó mi hija.
ME FALTAN DOS ARTICULOS QUE NUNCA RECIBI.
UNA FALDA VAQUERA Y UN TRAJE LARGO.
Cómo aún no recibí nada, no puedo hacer otra valoración
I ordered 2 dresses well in advance for an upcoming event. Delivery was so slow my outfit did not make the event. Size guides are proving to be a bit off. Make allowances for larger Breasted women. Return/Refund policy not within normal shopping practices. Customers should be refunded the dollar amounts spent on orders. You also need to establish a free return system system. Shipping fees on returns often cost more than the order items. Now I'm waiting for my refund. Do Better!
Dear valued customer,
We apologize for the inconvenience you experienced with your recent order. We understand that the delivery was slow, and the size guides may not have been accurate, leading to disappointment and frustration.
Regarding the slow delivery, we apologize for any inconvenience caused by the delay. We understand that timely delivery is crucial for our customers, especially for special events, and we take this matter seriously. Our team is working hard to improve our shipping times.
Regarding the size guides, we understand that variations in body type may result in differences in sizing. We encourage our customers to review the size chart carefully before placing an order and contact our customer service team for assistance if needed.
Regarding the return/refund policy, we understand that this can be frustrating. We do offer a hassle-free return policy for our customers, and we will refund the dollar amount of items spent on orders after the items are returned. We apologize for any technical difficulties you experienced with the links provided and will investigate the issue to ensure that it does not happen again.
Regarding the shipping fees on returns, we understand that this can be a burden for our customers. We will consider establishing a free return system to make the process more convenient for our customers.
Once again, we apologize for any inconvenience caused. If you have any further questions or concerns, please do not hesitate to contact us by email at servicec@stylewe.com. We value your business and are committed to providing excellent customer service.
Best regards,
Stylewe
Beautiful merchandise for excellent prices. Will order more items soon. Thank you!
Its easy and it has a lot of merchandise to choose from.
Good experience-sometimes images change too quickly.
The site is difficult to navigate. When you find something and you want to see again it disappeard. I dont feel very easy using the site although I bought a dress. It is not confiable
Dear Customer,
Thank you for your feedback on Sitejabber.
If you are interested in some items, you can add them to your cart for a record and delete them from the cart if you do not want them anymore.
We already forwarded your feedback to our Tech department and we will add the wishlist function soon.
Your feedback is important to us, and we appreciated it.
If you need additional assistance, please feel free to contact us by email at service@stylewe.com
Best regard，
Stylewe
My shopping experience was very good and I will recommend you to others
I am absolutely satisfied with my order it is exactly what was advertised. I will be ordering from this site in the near future.
It was so easy everything was too beautiful I could not pick from 1 thing to another I love everything on the website can't wait to get my stuff in the mail to try it on for the summer
I made the mistake of ordering from this website. The website is horrible the chat site is useless. I have the feeling Ill be filing a fraud charge for the items ordered- and never received. MY RECOMMEDNATION - DON'T USE THIS SITE!
Dear Customer,
Thank you for reaching out to us and for providing your feedback on Sitejabber.
Please rest assured that we are not a fraud. We regret to hear that you are not satisfied with our service. Please kindly contact our service team and tell us more details so that we can solve your problem. We just sent you a message, please kindly check it.
If you need additional assistance, please feel free to contact us by email at service@stylewe.com
Best regard,
Stylewe
I've ordered three beautiful expensive blouses and have not received not even one. I needed them for a wedding abroad. Europe. I've reached out to the company asking for their phone number, and all I receive it's "we are sorry for the delay" your items are being created! I am extremely upset, there's nothing I can do. This company is in CHINA and of course, they have no phone that I can use to communicate to anyone. Does anyone knows their phone number? I'm desperate and would like to press charges against this and get them out of business. Thank you.
Dear Customer，
Thank you for reaching out to us and for providing your feedback on Sitejabber.
Please note that we do not offer phone call service. You can contact us via email at service@stylewe or online chat. You can contact our chat agent on the right side of our website.
Our estimated delivery dates are based on several factors, including the destination address, and the shipping options you've chosen. You can expect to receive orders in 13-20 business days with standard shipping. Please check more details here https://www.stylewe.com/information/shipping-delivery
If you need more information, please contact our service team so that we can check your order.
Best regard,
Stylewe
Super cool clothes and really cute. Hope my new clothes are awesome.
But they weren't. Sizes not comparable.
Dear Customer
Thank you for your feedback on Sitejabber.
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details.
We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
If you need additional assistance, please feel free to contact us by email at service@stylewe.com
Best regard,
Stylewe
Super cool clothes and really cute. Hope my new clothes are awesome.
הזמנתי חבילה ב-15/3/23
חילקו לי אותה ל-3 משלוחים של 3 חברות
כל אחת שולחת בזמן אחר למקום מסירה אחר
נכון להיום 17/4/23
2 חבילות עדיין לא קיבלתי
אחת מהם עדיין במעבר בסין
מוגזם כמה זמן אני צריכה לחכות לחבילה
Easy to order byt not as easy to return. I don't like that u can only communicate thru email or text. There should be a better way to communicate with company, like being able to talk to a real live person.
Contacted twice, never received feedback to return items but fitted.
I saw this while shopping on my computer. I like the clothes I saw so I decided to order. They have reasonable prices. I received one shirt after at least three weeks. I still too this date haven't received the bill of my items. So that's why I rated this this the way I have I like the shirt hopefully I'll love the rest. But the wait is too long! Will definitely be factor if I ever decide to order again!
Dear Customer,
Thank you for your feedback.
Please note that our estimated delivery dates are based on several factors, including the destination address, and the shipping options you've chosen. You can expect to receive it in 13-20 business days. We also will provide a faster shipping method soon. Please rest assured that we will keep improving our service.
One of our representatives contacted you via email about your order. Please kindly check it and reply to us.
If you have any other questions, please feel free to contact us.
Best regard,
Stylewe
First time shopping here will see if it goes ok. They have a lot of pretty clothes.
You pay for items that they haven't got or can't process. And they don't notify you that they can't deliver on the order.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Estimado cliente,
Lamentamos mucho saber que no ha recibido parte de su pedido y que no hemos respondido a sus mensajes. Queremos resolver este problema lo antes posible para asegurarnos de que esté satisfecho con su experiencia de compra.
Póngase en contacto con nuestro equipo de servicio para decirnos si desea un reembolso por estos artículos o si desea que se los enviemos lo antes posible. Nuestro equipo trabajará para encontrar una solución satisfactoria para usted.
Pedimos disculpas por cualquier inconveniente causado por la talla incorrecta del traje de pantalón y nos alegra saber que la blusa te queda bien. Queremos asegurarnos de que todos nuestros clientes estén satisfechos con sus pedidos.
Una vez más, lamentamos profundamente cualquier dificultad que haya tenido en su experiencia de compra. Esperamos trabajar juntos para encontrar una solución adecuada a esta situación. Si tiene más preguntas o necesita más ayuda, no dude en comunicarse con nosotros por correo electrónico a service@stylewe.com.
Atentamente,
Stylewe