StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I placed an order June 5th and have not received the order. It is still in processing. I have received no updates on that order.
My order never made it to shipping it has been in process for over a month. I had been very patient and contacted them 3 times I gave them the benefit of the doubt till I missed my Mother's Day dress I was so disappointed. I will never order from them again. Not sure it they are even a company.
Dear Customer,
We apologize for the delay in processing and shipping your order. We understand how frustrating it can be to wait for an order, especially when it is intended for a special occasion such as Mother's Day.
While delays can occur on many websites, we understand that this can be frustrating for our customers, especially for popular or high-demand items.
Please rest assured that we are working diligently to fulfill all orders as quickly as possible while maintaining our high standards of quality and service. We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.
We would like to assure you that we are a legitimate business.We take every customer inquiry seriously and are always here to help resolve any issues you may encounter. Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
If you have any further inquiries regarding your order, please contact us via email at services@stylewe.com
Best regard,
STYLEWE
I ordered a pair of light denim jeans with splits on the side of the legs to match with a jacket I purchased but unfortunately the jeans didn't fit so I had to mail them back for a refund.
My shopping experience was really good. Liked all the selection. It was easy to use the after pay selection. Love it.
2 of the 4 items I ordered arrived a month later. I still did not receive the other two items so I just canceled the order
Dear Customer,
We apologize for any inconvenience caused by the delay in your order.
We understand your dissatisfaction with having to request a cancellation due to not receiving the product within the expected time frame.
We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.
Sorry, we need to handle thousands of customer issues everyday.
We appreciate your patience and understanding about this. Rest assured that we prioritize each requirement and strive to handle them promptly and efficiently one by one.
Per checking, Return label has been sent. You may arrange return accordingly.
Please do not hesitate to contact us at services@stylewe.com if you need any further help.
Best regard,
STYLEWE
They look really i hope they fit good
I like some tho the tops, every elegant and classic.
I like some of the clothing, I might shop here again
Clothes great would order again. Need more colors!
The shopping was easy. I bought a dress that looked different from the one I ordered also the one ordered had a matching belt, the one I got did not. The bottom appeared mesh or slightly see threw this one all fabric the same top to bottom. When contacting customer service they said after receiving my pictures, the belt didn't come with it, I say well why did you display it that way! Totally satisfied with the white blouse with writing, it is absolutely beautiful, but is huge, order a size smaller and it will still fit you big. I love the slouchy look in this blouse. All in all I was so disappointed with their customer service department.
It was easy to shop and purchase. Now I await the quality of the merchandise. I hope it's as great as the shopping experience.
The online Chat rep had a nasty attitude! My bank account was charged for items I never received.Then the nasty rep cancelled my current order with my permission! Never SHOP with them the can't be TRUSTED?
Okay But on my first order it took a long time for it to be delivered.
Great! But on my last order it took a long time for it to be delivered.
I ordered an outfit to wear to an event but it never came. It was on back order but they never told me so.Coupon use is a challenge. Shipping is too expensive.
Dear Customer,
Sorry for keep you waiting.
While delays can occur on many websites, we understand that this can be frustrating for our customers, especially for popular or high-demand items.
We understand how important it is for customers to receive their order status in a timely manner. Please note that going forward, we will make every effort to improve our processes and ensure that our customers are informed of any delays or issues related to their orders.
Per checking, all items in your order were shipped. If you would like to check the status of your order, you may check via https://www.stylewe.com/order-query
We have checked and confirm discount has been applied in your order. If you have any further inquiries regarding the discount, we encourage you to provide us with more information via email at services@stylewe.com
Also. Please note that shipping fee is required and it depends on weight and distance. In any case, We thank you for bringing this to our attention.We will strive to provide faster and cheaper courier services to customers.
Thank you for being our customer! Our apologies for any inconvenience this may have caused. Wish you have a nice day!
Best regard,
STYLEWE
Coupon use is a challenge. Shipping is too expensive.
In addition, it was impossible to change the order so when I tried to cancel, I was charged anyway! Frankly, I would like to cancel the lot and return all, except that its too tedious. Also please stop flooding my inbox until the order is complete and you've received feedback.
Dear Customer,
Sorry to let you down.
Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase. We will take your feedback into account as we continue to improve our size selection process and make it simpler and more precise for our customers.
We apologize for any inconvenience caused by waiting for your order.We understand how important it is for our customers to receive their orders in a timely manner, and we are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.
Please be aware that items in an order cannot be edited once the order has been submitted. However, you can still modify your order before shipping by contacting our customer service team at any time. If you need any help about checking the status of order or return, please contact us at services@stylewe.com
Also. Please. We will unsubscribe the advertisements for you within 1 business day.
Best regard,
STYLEWE
Great experience Great merchandise great merchandise
I had hoped that the delivery and merchandise would be as good as the shopping experience. BUT, it wasn't!
Dear Customer,
We sincerely apologize for any inconvenience caused.
Please note that while we make every effort to ship orders as quickly as possible, there are times when unexpected delays occur due to factors beyond our control, such as weather conditions or transportation issues.
However, we take your feedback seriously and will use it to improve our operations and prevent similar delays from happening in the future.
In some cases, we may prioritize shipping of ready items to prevent further delays. After checking, we can confirm that all items in your order have been shipped and delivered. You can check the status of your order by visiting https://www.stylewe.com/order-query
Alternatively, you may contact us again with your order number, and we will happily assist you in checking the status of your order. Please direct any inquiries to our email at services@stylewe.com
Best regard,
STYLEWE
Hope the delivery and merchandise is as good as the shopping experience.
I love the clothes and they're worth waiting for. I wish the delivery time was better and that everything would ship together.
Not good quality and not good fit, don't know where ye get the sizes from?
Dear Customer,
We apologize for any disappointment you experienced with the quality, and sizing of the products you received.
Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase. We will take your feedback into account as we continue to improve our size selection process and make it simpler and more precise for our customers.
Also, we will forward it to our relevant department. We are committed to providing quality products and services to you.
Before that, for goodwill, we have offered some solutions to satisfy our customers. And you have accepted it.
If you need additional assistance about return, please feel free to contact us by email at services@stylewe.com
Best regard,
STYLEWE
Stylist clothes to look sexy and classy.The material is high quality, and the cut of the design makes me feel gorgeous. I wear a large size 12 and with this company I needed to order an extra-large. So, the cloth is not so tight.
L like the styles and website is easy to navigate
I the styles and website is easy to navigate. The clothes took too long to arrive.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for your feedback on your recent shopping experience with us.
Our goal is to provide a positive and seamless shopping experience for all of our customers, from browsing to checkout to delivery. We are committed to providing excellent customer service and satisfaction, and we hope to exceed your expectations with our services.
If you have any concerns or questions about your order or our services, please do not hesitate to contact us via email services@stylewe.com. Our customer service team is always here to help and will do their best to assist you in any way they can.
Best regard,
STYLEWE