StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
A straight forward shopping experience. The clothes are true to the picture and the quality is very decent for the price.
Fast, easy, first time this site hopefully trustworthy! Impressed with the whole experience. Well made product (skirt), Great price.
Items not as pictured sizes not true to measure poorly made
Excited to receive the dress ordered but it took so long to arrive.
BUYERS BEWARE! I purchased 2 items. Never received them. Company told me wrong address was input through their Chinese database... so they can't refund me! They offered me 30% out of $77.77 that paypal sent them. THEY'RE UNDER INVESTIGATION NOW!
I now shop at TEMU Same items, less price and turn around 2 weeks.We work hard to make money we can't afford people to take advantage and steal it! Not delivering paid items is called=THEFT!
The shopping experience is wonderful and just the shipping sucks.
I received a partial order placed on 4/24. I returned the items and have not been refunded.
Like what I see. Got whatever you ordered. Wish it was a little bit bigger at the top.
I love so many outfits. I was disappointed with another company that I had ordered from so I'm gonna try one dress and see how I like it and then I'll place more orders if I'm happy. Thank you so much.
I love the website and the style but poor communication and and slow delivery
Dear Customer,
Thank you for reaching out to us regarding your order. We apologize for any inconvenience caused by waiting for your order.
Our team is committed to processing and delivering orders as soon as possible. Please be assured that we are doing everything we can to get your order shipped out to you as quickly as possible. However.The item in your order is presale item which takes longer time to prepare. Hope for your understand.
Per checking, we have replied your email with order status 2 days ago.
You may also check order status anytime via https://www.stylewe.com/order-query
Or please provide us with your order number via email services@stylewe.com again, and we will be happy to look into it for you.
Best regard,
Mandy
STYLEWE
Enjoyed the website and all the styles
I Love StyleWe! My experience was great, 80% of my order fit well and looked good on me for medium quality/priced dresses. They are well made to fit my body and I'm a color lover. StyleWe clothing is very feminine and colorful. I get complimented a ton whenever I have on a StyleWe Maxi Dress
I Loved the site's extensive selection and ease of navigating through to checkout
Dress looks absolutely nothing like the pictures, which showed a see through flowered tulle the dress I received looks homely.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
If you have any further inquiries about your order, please contact us via email at services@stylewe.com Our customer service team will be happy to assist.
Best regards,
Mandy
STYLEWE
Website says easy returns. Ordered 2 sizes to make sure which would fit best. Went to return larger size, was met with alternative of 10% off next order, or $5 off. Nothing about returning for a refund. Was disappointed. The dress is very pretty, but had issues with the return process.
Did my first order of four different cloths, all didn't fit WAY TO BIG and one to small for the sizes ordered, quality some ok...the other way to cheap, Thers in no phone number to get in contact, need to email and wait 24hrs for them to respond, then you need to send pictures of the prodcut and wait another 24hrs.after they'll send return label... you need to pay for sending product back. And again another email to send the tracking number. Once they receive product. Will need to wait 7-12 bussiness days to maybe receive the money back to the account. At this point and all the hassle... I just lost the money... to much. The end up with 120.00 uds. WE WILL NEVER ORDER ANYTHING FROM THIS COMPANY AGAIN!
Dear Customer,
We are sorry that you are not satisfied with our item(s) and return process.
Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase. We will take your feedback into account as we continue to improve our size selection process and make it simpler and more precise for our customers.
We regret to inform you that we do not currently offer telephone support. But we will consider this in the near future to meet the needs of customers. Also. Thank you for your feedback. We will work hard to improve the flow of our return process to minimize inconvenience for our customers.
We are waiting for your return package now. If you want to check the status of your return request. Please direct any inquiries to our email at services@stylewe.com
Best regard,
Mandy
STYLEWE
Very Nice selection,,, but on prodcut need to show more pics. Like the back side, not jus t the front!
Easy to place an order. Variety, quality, good prices, accurate description of sizes and measurements
First time shopping on this site hope that it's legit and that style is like it presents
I found what I wanted. I hope I love it! It's for the 4th of july!July! Thank you
I'm fan of nice tops that I can put with a lot of bottoms. The only thing bad is that when I buy for the season ex. Winter I get the stuff it's almost spring.
I do hope that this time I will not have a 2 months delay
Easy just donot like free gifts that was giving. I believe if ypu spen they sould pay for shipping, had to do expedite shipping to get product in on time.
They will charge overseas return shipping fees. Items are not as described. Seller threatened not to refuse package, that you will lose item and money...why would I ever consider buying from this farce of a business?
Dear Customer,
We are sorry that you are not satisfied with our item(s).
Please be advised that the appearance of the product, including texture and color, may experience variations resulting from lighting in the studio or differences in screen monitors during photography.
In any case, we will carefully examine the product again, conduct further optimization measures, and upgrade the quality of product accordingly. We thank you for bringing this to our attention.
Please note that the cost of return shipping is determined by shipping carrier and we do not charge these costs.
Rest assured that if the product meets our return policy requirements, it is eligible for return. About return. We have specialized return center for return.Thus. Kindly please don't refuse any parcels as they won't be returned back to us successfully. If you do not want to keep the order. Please contact us for return label after you receive it.
If you have any specific concerns or questions aboutreturn, please do not hesitate to contact us via email services@stylewe.com. Our customer service team is always here to help and will do our best to assist you.
Best regard,
Mandy
STYLEWE
Easy shopping. Easy shopping. Easy shopping easy shopping. Easy shopping
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry for the inconvenience. We understand that this can be frustrating when ordered items not received.
We're sorry to inform you that your package wasn't delivered due to an incorrect address provided during the order process. Unfortunately, this resulted in the loss of the package.
While we take every necessary measure to ensure packages are shipped accurately and securely, sometimes unforeseen situations may arise. We apologize for any inconvenience caused and kindly request that you review the shipping information provided.
Before that, for goodwill, we offered some solutions to satisfy you. Sorry that you're not satisfied with that. We want to make things right and have provided our new suggestion to settle this issue. Please accept our apologies and we want to let you know that we value your business.
Please do not hesitate to contact us at services@stylewe.com
Best regard,
Mandy
STYLEWE