StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Although the clothes were nice the size was way off. The worst part of this is trying to get a refund, the whole process doesn't make sense. I like the beautiful styles and the quality but the process of trying to return or get a refund absolutely stinks! I ordered 3 things and got 2 still don't know what's happened to the 3rd piece. Very disappointed!
GOOD. I would have preferred a faster delivery. And be kept updated on the delivery progress. It's frustrating to be "wondering"
Some items were way too big. Some items were way to small. Some items fit correctly.
The pictures on the website do not show true fit of 7 out of 8 garments I ordered.
Need more information on how sizing works.
I love maxi dresses and stylewe has beautiful ones.
I love Stylewe! I thought the clothes would not fit but boy was I surprised! I love love them! I can't stop buying!
Great shopping experience. Unique designs. East to navigate the site. The different size options were good for me.
Delivery service is terrible am still waiting for my order to complete since April 26
Dear Customer,
Thank you for reaching out to us regarding your order. We apologize for any inconvenience caused by the delay in your order.
While delays can occur on many websites, we understand that this can be frustrating for our customers, especially for popular or high-demand items.
Please rest assured that we are working diligently to fulfill all orders as quickly as possible while maintaining our high standards of quality and service.
For the items you mentioned. Per checking, 2 of them were shipped and in transit now. You may check the order status via https://www.stylewe.com/order-query We are still preparing one last item. Once it is shipped, you will be notified by email.
Also. We apologize for the negative experience you had while chatting with our online support team. We understand that our customers rely on us to provide helpful and timely assistance, and we take all feedback regarding our customer service seriously.
If you can not track the order with link provided. Please provide us with your order number via email services@stylewe.com, and we will be happy to look into it for you.
Best regard,
Mandy
STYLEWE
It was very good response from customer service. I felt good for the response i got all the time
Excellent design which i like. I do not like when you send the items in late and say out of stock
Great selection and good quality! The clothing is affordable comfort and beautiful.
Stylewe is properly named, the clothing is very stylish with good quality, I just bought several pieces for my eye candy of a wife.
It was good experience to shop the website needs to be a little more easy to shop!
Needs a little easier way to check out
Looks great hopefully am very happy when I get my dresses!
The color is perfect, the material is cheap, it's not true to size, it's to small, I need the next size up. I already went up one size.
Dear Customer,
Thanks for the feedback. Sorry that our product did not meet your expectations.
We understand that sizing can be a tricky issue, and we strive to provide accurate measurements and sizing information to help our customers choose the right fit. We appreciate your feedback on this matter, and we will definitely look into ways to improve our sizing information in the future.
According to our return policy, items (except final sale items, swimwear, underwear, bags& accessories) can be returned within 30 days from the delivery date.
Please email us for a return label if you need to return any items.
If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
Convenient and easy to use. Enjoyed the different clothing options
Poor return policy. Was not given a full refund, only 20% of value
Had extreme difficulty trying to check out. Tried multiple times
Terrible experience, I order 3 dresses, 1 was on back order, I got 2 of them and supposed to wait for the other dress 4 weeks. After the 4 weeks I tried to contact Stylewe to find out about the dress their answer was that it was out of stock. They asked if I wanted a refund and I said that I'll wait for the dress. When I check the status of my order Stylewe canceled the order for that dress and I never received any refund. I contact PayPal and they open a case, but to my surprise Stylewe told PayPal that they delivered my whole order which wasn't true! I thought this was a trusted company and was recommended to my friends, but now I won't recommended Stylewe anymore and mention what happened to me, they lied didn't delivery and didn't do my refund or apologized.
Dear Customer,
Sorry to keep you waiting. The last item was delayed. Sometimes the hot sale items require more time to prepare before shipment.
Upon checking, you had filed a complaint through PayPal, so the unshipped item was canceled automatically. We are sorry for any misunderstanding caused to you.
If you want to get a refund, please edit the dispute amount so that we can refund. If you still want the item, please let us know and we will continue to ship it.
We do hope you will have a better shopping experience with us in the future. Thanks for your patience with us to settle this matter.
If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
Enjoyed shopping the only problem is that I want them all!
Nice fashion and easy to choose from.
This dress is good for different temperature are seasons, for example if you are out on a hot day and you want to cover your skin it is perfect for that. Then like a rainy day it is also suitable. It can be worn loose for a sumner flow on a beautiful summer day.
Then to create a different image of the dress adding a belt around the waist makes it into a classic outfit.
It is a beautiful dress to have in your wardrobe.
Nice fashion and easy to choose from
I have NOT received my products yet. I can not reach anyone to find out when I will receive them. Their mean of contact is a very big JOKE.
Dear Customer,
Our apologies for any inconvenience this may have caused.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping.
In some cases, we may prioritize shipping of ready items to prevent further delays. After checking, we can confirm that one item has been delivered, the other 2 items in your order are on the way now. You can check the status of your order by visiting https://www.stylewe.com/order-query
We have checked and confirmed we received your email and replied accordingly about a weeks ago. We also sent you an email today. If you did not receive, please try to check it on your spam folder. If you continue to have issues, please contact us directly via email or chat so that we can assist you in resolving the issue as quickly as possible.
If you have any other concerns or questions about your order or need additional assistance, please do not hesitate to contact us directly services@stylewe.com. Our customer service team is always here to help.
Best regard,
Ashley
STYLEWE
Website easy to use, but size chart is not accurate. I orderedxa size larger, and pants were you tight, unable to wear, and shirt to big.
Nice clothes, high quality materials but it's not easy returning items back, nor do they refund or credit your account
This is fast and easy for me, Don't like shopping at malls
Ordering was quick, but the shipping of orders is the question. Hopefully, I will get my order within reasonable time. I ordered some jewelry and I am still waiting for my order.
Pretty straight forward. There was an extended delay with an item I ordered in late May and I still awaiting the arrival. There was a quality issue with one top I received. I recommend buyers look very carefully (zoom in, close up) at the details of the item to be sure it is of the quality expected.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We are deeply sorry that you are not satisfied with our product.
Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase. We will take your feedback into account as we continue to improve our size selection process and make it simpler and more precise for our customers.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return. Per checking. We have reviewed your return request and confirm that it was processed successfully. We sent you an email with the return information 18 days ago. If you still want to return, you may reply our email with your decision, then we will send further information.
The 3rd item in your order is in transit now. You may check the status via https://www.stylewe.com/order-query
If you need additional assistance about your order, please feel free to contact us by email at services@stylewe.com
Best regard,
Mandy
STYLEWE