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StyleWeReviews 5,152

2.9
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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668
This company responds to reviews on average within 0 days

Instant Feedback

49,259 reviews
Germany
1 review
1 helpful vote
Follow Jami W.
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This is interesting, Jill. I have looked at their dresses and at shirts on She In. I agree the photos are very fashionable. I am interested about quality and fit. On She In, the sizing is all over the place.

Date of experience: March 10, 2016
Maryland
1 review
7 helpful votes
Follow Viera G.
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Size was off. Trying to send them messages; how to return. There is no response for last three days. Shipment took long time as was expected. Coming from China, sat at the customs for several days. What I don't understand is that how come responding to my question via email is taking so long. However, it was my first experience, which was not good. I am a bit disappointed with there customer service.

Date of experience: March 10, 2016
Lanny S. — StyleWe Rep
over a year old

Hi Viera, sorry to reply late, just sent you message regarding the return details, if you still have any other questions, pls feel free to drop us an email, we will reply asap. Thank you.

Nigeria
1 review
0 helpful votes
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Nice experience
March 13, 2016

It was a very nice experience I have with stylewe, the product is excellent and reached on the expected delivery date.

Date of experience: March 10, 2016
New Jersey
1 review
0 helpful votes
Follow Momin U.
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Really great experience! Big online shopping place and a lot of different collection here. The quality of dresses are best and price also reasonable. I highly recommended the StyleWe!

Date of experience: March 10, 2016
Connecticut
1 review
1 helpful vote
Follow Christine G.
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I love StyleWe.com. The designs are really beautiful and since they aren't sold in all the malls here in the US, they're unique. Not everyone will have the same clothes. The sizes are xs, s, m, etc. rather than numbers which I think is a lot easier to deal with. Numerical sizes are never consistent. You can sort the clothes by type, then filter by material, designer, etc. These filters are great if you're looking for something specific, but usually I just like to browse everything. It can take a while because they have a lot of stuff (over 5000 dresses alone!), but that's fine with me because I love to shop!

My favorite feature is the return to top button. I love retail websites that have this, especially when they have so many products. When I've looked through thousands of dresses, I don't want to have to scroll back through them to get to the top. The button is a quick way to get back to the navigation to either shop more or buy my stuff. It does take a little while to shop, but as long as you know that it's no big deal. And it's not a secret or anything. Another favorite feature of mine is if you sign up for an account, which I did by signing in with Facebook, you can save certain items to your Favorites. I love this because if I don't want to spend all my money at once, I can save some items I want to buy later. Because sometimes with so many great items things get lost in the shuffle if you can't save them somewhere easy to access later.

Items can be returned which is great since you can't try them on. I've never retuned one because they usually fit either me or my sister. A great feature is that the products actually list measurements of each size for that specific product. It'll tell you the bust size for a certain jacket in xs, x, m, etc. And I don't just mean a size guide, although they have that too. They literally tell you the exact measurements of a product so you know if it'll fit. I've never seen another site do that. I love it.

Date of experience: March 9, 2016
Saudi Arabia
5 reviews
13 helpful votes
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Wonderful Service!
March 12, 2016

I order from them a few times and i was very happy the dress was exactly what i was looking for even the size was perfect i recommended the to a few of my girlfriend and they were very happy i will order again definitely.

Date of experience: March 9, 2016
Utah
1 review
1 helpful vote
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I bought a Biker Jackets for my GF.
I ordered it few day's ago and i got it yesterday. When i un-packed it i was really surprised. This is that which i ordered same color and same design, it also totally made by using high quality material.
Thank you STYLEWE.

Date of experience: March 9, 2016
Wisconsin
4 reviews
1 helpful vote
Follow Walcott N.
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I love StyleWe!
March 12, 2016

StyleWe is one of my favorite sites for purchasing clothes. I don't like buying clothes in big box stores, so online shopping has always been the way to go for me. Style we is pretty incredible, as they have a huge selection of clothes to choose from. The prices are great as well. The clothes I've ordered from StyleWe have always been great quality, and I get SO many compliments. Highly recommended!

Date of experience: March 9, 2016
California
1 review
1 helpful vote
Follow Tong Z.
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I ordered QILI's Embroidery Wool blend Paneled Midi Dress on this website. As mentioned by other people, it was shipped from Guangdong, China and took longer than I expected. The overall quality is good, fits me well, but the color looks different from website. It was dark brown on the website, while the actual color has a green hint, which looks sort of weird on me.

I wear US size 0 or 2, and need to order size S from StyleWe -- just FYI.

Date of experience: March 8, 2016
Canada
1 review
0 helpful votes
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Great quality and the size L was a perfect fit for me and Delivery was very fast.

Date of experience: March 8, 2016
GB
1 review
1 helpful vote
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Excellent service
March 11, 2016

Excellent service and I was extremely pleased with my purchase of the Printed/Dyed Silk Mandarin Midi Dress

Date of experience: March 8, 2016
New Jersey
1 review
0 helpful votes
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Highly recommended
March 11, 2016

I made great savings while shopping at stylewe and will be recommending it to my friends.

Date of experience: March 8, 2016
California
1 review
0 helpful votes
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Very affordable
March 11, 2016

You cant go wrong with stylewe.com; I have ordered from here a few times, their dresses are always excellent quality and very affordable.

Date of experience: March 8, 2016
Georgia
1 review
1 helpful vote
Follow LK N.
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Great Fit!
March 11, 2016

I ordered a dress from StyleWe with hesitance since I had retrieved other comments about their quality of service and product from the Internet. Despite my hesitance, I ordered a beautiful black dress and I was not displeased in any way. The dress looked just like the picture and the time for which I received my order was spot on! I had very good interaction with customer service and I will order from them again!

Date of experience: March 8, 2016
Nigeria
3 reviews
4 helpful votes
Follow Seth C.
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Ive personally read so many reviews about Stylewe.com. Some gave bad recommendation while some also have given good ones. But the bottom line is this, Ive acknowledged some of the motives why some customers give bad appraisals. Many of us wouldnt be patient enough to follow due process while shopping online. As a matter of fact, some fill in the purchasing or ordering forms in an inappropriate manner. For example; youre given a form to fill in for your online shopping, what you need to do first is, go through the forms and fill in appropriately what youre requested to do and make your demand very clear.
Customers Service are there to help every customer, should in case youre confused while doing your purchasing. You ask the customers care for help and theyre there to assist you. But unfortunately, some customers doesn't do so; they jump pass the normal process and as a result, they lack the ability to lay hands on what they actually wanted. After saying and done, they put the whole blames on the company. This has happened to me some time ago, and since then Ive taken proper measure when doing online business.
There was a time I also gave bad reviews about Stylewe.com without knowing that the fault was with me, just as explained above. But since I realized my mistakes and corrected them, I have been in intensive connection with Stylewe.com without any problem. Ill order today, and the next few days my purchases with the exact products would be at hand. Is this not credible enough?
Another experiment Ive carried out is this, I recently purchased some mini-skirts with the order (number-2H*******) from StyleWe which some people gave a bad impression about them for my daughters party. To my greatest surprise, what I got was even beyond my expectation, both timely and awesome products. I now contemplated to myself, How come some people give bad reviews on this site? Or are they paid to do so? Well, for me I have been with this same site STYLEWE.COM for pretty some time now and frankly speaking, their service is nothing to write home about. Cash spent for shopping on this site is not lavish at all.

Date of experience: March 8, 2016
New Hampshire
1 review
7 helpful votes
Follow Holly W.
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I bought the Multiflora Jacquard Buttoned Mini Dress in metallic in an XL, hoping that despite the sizing listed on the site, it might actually be a US XL (12 to 14). Sadly, the dress is a US 8 or 10, does not fit, and is not available in any larger sizes.

Having seen reviews here complaining about the quality of Stylewe's clothing, I carefully examined the fabric and stitching. The appearance is exactly what I saw in the picture, and the quality was what I would hope for in an $89 dress. I did note that the fabric appears to be 100% polyester, rather than cotton, as I might expect "jacquard" to be, but it didn't look or feel cheap.

I will have to return this dress, and am at the moment wavering between asking for a refund to my credit card or to have my payment applied to a different item. My biggest disappointment with Stylewe is realizing that I am, at minimum, an XXL in their sizing, and more likely an XXXL, and hardly any of their clothing comes in those sizes. So, despite all the beautiful, mouth-watering offerings they're showing me, my choices of what I can get from them are severely limited.

I would recommend that they change their sizing on their English-language site to include XXS so that the L and XL clothing can be made more in line with the height and width of Anglo women, and that they ask their designers to make more of their styles available in larger sizes so that I, and other women my size, can fit into and purchase more of them. They are losing lots of potential business if too many people can't fit into 80% of what they're offering.

Edited to Add: I returned my dress following the instructions I found here on SiteJabber, by logging into my StyleWe account and getting the return address. I received my refund close to four weeks later. I'd also returned a dress to another company the same day I mailed the StyleWe dress, and received my refund from them one day later than the StyleWe refund, so this seems to be a pretty standard return-and-refund period.

So my experience with StyleWe has been entirely satisfactory. My only hesitation about shopping from them again is that so few of their clothes come in my size.

Date of experience: March 8, 2016
California
1 review
11 helpful votes
Follow seung e.
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Worst and worst
March 11, 2016

I would like to returned and i asked... They never answer it...
Even delived it took almost one month from china and sizes weired fit...
Worst worst company. I send e. Mail more10 times
Thy never answer. I would like to sue..

Date of experience: March 8, 2016
Lanny S. — StyleWe Rep
over a year old

Hi seung e. Could you pls confirm again the order number again, as we could not locate your order through this number you provided. Thank you.

India
2 reviews
2 helpful votes
Follow Chummi J.
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I didn't know that the Stylewe shipped the products from China and still I have the doubt as I had got my summer gown 1 day before the date of delivery. Unfortunately, my order number 2J******* product was unfit with me, so I mailed them and they called me within a hours and suggested me how to replace the same. Honestly, I got the replace before the actual day of delivery. Thanks to Stylewe team.

Date of experience: March 8, 2016
California
1 review
9 helpful votes
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I wrote a poor review with one star rating about StyleWe on SiteJabber a couple of days ago about their refusal of even exchange an item merely due to the size problem. They responded immediately, apologized and offered me full refund in 3 business days once they get the return tracking number. I welcomed them such a quick action to correct the problem. Lanny S. Was nice and responsible rep. She was the first one quickly replaced the wrongly sent item. It was someone else refused to exchange for a bigger size. I assumed StyleWe has a huge volume of online business, not every time you met some one like Lanny S. I hope they, as a young Chinese company, is learning and improving, gradually adopting the American customer service culture. I wish them continue having more prosperity.

Date of experience: March 8, 2016
New Jersey
1 review
0 helpful votes
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HIGHLY RECOMMENDED
March 11, 2016

Just discovered this store. Excellent quality, tasteful and stylish, perfect for work or play. Styles are simple so u can dress up or down depending on accessories.
Extremely knowledgable and helpful staff! RECOMMENDED.

Date of experience: March 8, 2016

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.

We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.

We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.


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