The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Really great beautiful dress from StyleWe with best cheap price. I really feeling jolly with it. All of my friends praised with this. The artistic design of the dress is awesome. Really a best collection of different dresses here. I strongly recommended the StyleWe!
Really a huge collection of dresses in StyleWe and I am so happy to shopping here. I bought two dresses from here and all are so nice. The quality as well as price is also reasonable. Overall best experience for me. I highly recommended the StyleWe
I am very happy with the dress and the material is beautiful. I was just hoping it was a little bit more like US sizing because it was a bit too tight for Medium. I am a size 6 and Medium had no room to breath
Honestly, StyleWe has quickly become one of my favorite catalogs. It has a wonderful catalog selection with different things to suit everyone's fashion needs and desires. The shipment is also arrived fast. I love that my shipment is packed nicely because it has come a long way, even though it's not fragile but I'm more happy to see a good packaging.
Wrote over 5 emails. No one responded my request to return the item! The clothes camd three weeks late and it didn't look like the pic online! Terrible!
Stylewe.com is one of my favorite websites to shop for clothes online! My mother introduced me to this website. Im really impressed with their variety and fresh designer looks. So far I ordered 4 things from stylewe.com and when they arrived they were exactly what I wanted. My orders were on time and I never had any issues with the clothes. I kept all four pieces. I also want to mention the high quality of the clothes. The seams and stitching are straight, even and precise. This clothe just fits right! The whole ordering process was seamless from start to finish.
I tried several other websites to buy clothe and it was a real headache. And the goods were not even close to being up to my standards.
Stylewe.com is the real deal! Thank you, Im a customer forever!
I cannot find an address anywhere on site to return to, nor has anyone returned an email to me.
Hi Karen, sorry for the late reply, I just sent you return details, pls check and return accordingly, if you still have any questions, pls contact us freely. Thank you.
This is my first purchase with them and I'm glad I picked them. Will continue purchasing as my first shipment got on time and in the perfect condition.
As many people who thinks that what happen to others is not going to happen to me, I checked the reviews for this site. Some good some terrible. Stupid me I made an order. They charged my Paypal account in less than a minute for the entire order. Few days after I received an e mail telling me that one of the items was out of stock and they suggested me to choose other item. I said that I wanted a refund. After at least ten e mails and many days I got the refund. But I committed the mistake to make another order, they charged my Paypal in less than a minute. Then the e mail with two items out of stock. Now my Stylewe account shows that they refunded the money from the two out of the stock items of my second order and that they deliver the third item. All of that is bull $#*!.No refunds no item.The funny think is that I checked the designers of the items "out of stock"a and they still show the items for sale! If you try to e mail them before making an order to be sure that they have the item they do not answer.The only thing that is faster in that site is the time that you get charged for the full order. Items are not good quality, some look like the pictures, some not. I am very skinny, very fit and work as a model, So is not that the picture shows a beautiful lady and I am a witch. AlsoI am very careful reading the sizes for every designer because they change from one designer to another. This people send you the size they want. Please follow my advise I am not kidding They put some items on sale, you make the order, then they want you to order items not on sale to replace the items out of stock that are still in their site showed as available. Sad I am a good buyer, if you are interested I can give you names of other sites that are incredibly responsible and have similar items for 1/3 less of what this thieves are offering to naive buyers like you and me.Do not buy from them. I will put this review in any media I can to stop this thieves
Hi Ana, sorry that we could not fulfill your order, we have issue refund for the out of stocks items and the remaining item has been shipped, you can log in your account to check the tracking information, we also sent you message about your package information, pls kindly check and if you have any issues, welcome to contact us again, thank you.
Cropped Pants is my absolute favorite pants! The fit is flattering from top to bottom. I need to find out if these come in other colors asap.!
Thank you.
I love this dress! I am usually a size Small-Medium and I ordered Medium Maxi Dresses white color from stylewe.
It's totally perfect for me.! Will order several colors.
And i would recommend stylewe service to others.
I have ordered several dresses from this site since 2015. Never had a problem, the dresses are beautiful, good quality and very unique. I understand there is an issue with the sizes, I am a size 4 US and sometimes I have to order XL depending on the style and the material. So, if you are a size 8 and over, don't bother. My issue is the bust area, I am a 34 DDD; 39-26-39 are my measures, no matter what I have to alter the waist. Go by the measurements they have, no the size. I have never had a problem returning or exchanging, you follow the instructions and is fine. You return the items to an address they give you in New York or California, no China.
Really great online marketplace for shopping. I like it most because here a huge collection of dresses and other stylish materials. The price and quality of product is much better than others. I love to shopping here and highly recommended the StyleWe to all!
Cute clothes but they can be over priced. You can find everything they have at Nordstroms and Macys. Its not easy to find parking. The customer service can be pushy but at least they are around then you need help
Hi David, as checked, you never pay for this order, did you order in another account, if you run into any issues with your purchase, pls contact us freely, thank you.
Bought some gifts for my girlfriend for her birthday from StyleWe. I was a little concerned about the few negative reviews but they are dead wrong. The clothing was delivered on time, fit well, and my girlfriend loved them. Needless to say she is very happy with me!
After reading these terrible reviews, why would anyone order from StyleWe? The clothes look great in the pictures and it sounds too good to be true. Why cause yourself all these headaches in dealing with a company that has terrible customer services, smelly clothes and cheap fabric. It's a no brainer really!
Dear Cheryl, sorry to hear that, but the order number you provided is incorrect, could you confirm the order number again? Pls don't worry, we will try our best to help you with your order.
I ordered the LONYUASH - Plaid Mink Cashmere Fur and Shearling Coat in a size small assuming all smalls would fit me. Wrong, the sizing is straight from old school pattern sewing before our American brands changed it. Stylewe was easy to work with to send the coat back and customer service was kind enough to ship out my new size large coat even before they received mine back. New one arrived shortly and was a perfect fit.
Other than size issues, great customer service, friendly and understanding
This is interesting to know. What it sounds like is they are trying to make a version on Tao Bao in the US. When I visited a number of factories in China last summer, all of them were trying to get in on the Tao Bao craze- which, the best analogy I can think of, is along the lines of an Etsy format where designers set up their own shops and they can sell clothes cheap and quick to an expanding middle class in China. It may not be the best quality, but I think it depends on where it is coming from. Also, I suspect that the designer could be a random name and does not represent a specific point of view.
This site is potentially fraudulent - I ordered two dresses. Within a week I went online to try and return the merchandise (warning, the workmanship of the garments was HORRIBLE). Instructed to wait to be contacted - I did. When 2 weeks passed I wrote the company. They sent me back to the site (I had already used) to request a refund (that I had done 2 weeks prior).
I intend to instruct my credit card to treat this transaction as FRAUD and would highly discourage ANYONE from shopping here. Buyer - BEWARE
Hi kate, sorry for the late reply. I just send you the return details to your email, pls check and return accordingly. If you still have any questions, welcome to contact us for help freely. Thank you.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Dear Cecily, we just send you email regarding the return details.
Pls check the bellow link for more details of our return / exchange policy. https://www.stylewe.com/information/information?information_id=9