StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have purchase 4 dresses for my daughter and I have to say I have not been disappointed.
I really like the dresses, the material is very nice and style is so fancy..
My daughter andI have become fans of StyleWe. I ordered two dresses and both were beautiful and fit us perfectly. My daughter who is typically very picky, just loves the clothes. I did have to wait several weeks for the clothes to arrive, but their customer service was responsive and quick to resolve any delay - they even upgraded my shipping to express for no additional cost. The packaging and quality were lovely as well. Will continue to purchase from them in the future.
The merchandise I received was beautiful quality and just as described and pictured! Service was perfect with fast delivery and excellent communication every step of the way! (Easy to return the 1 item that I ordered that was simply not flattering on me). I will definitely continue to order from StyleWe!
Really best market place for online shopping! I like it most because here a huge collection of dresses and other stylish materials. The price and quality of product is much better than others. I love to shopping here and strongly recommended the StyleWe to all!.
I've ordered my items on 03/07/2016 and received the items on 03/18/2016. The items are as described and fit me perfectly.
Thank you very much for a such a fast delivery. I am very impressed with your merchandise and your excellent service. I will definitely buy from you again and will tell all my friends to buy from your beautiful, beautiful website.
Your company is very professional - A++++++.
Customer service was great they dealt with all my enquiries promptly and I needed up a happy customer
I purchased a dress and it deliverred fast with no issues. Quality was great and as pictured
Thank you for guiding me through a wonderful, easy transaction.
I ordered 3 dresses which arrived in a very timely manner. Unfortunately, I have to return all 3 dresses as I am petite and the dresses are just a bit too long everywhere. I e mailed the customer service link (*******@stylewe.com) and received a reply within an hour or so. I e mailed them, clicked on the link next to my order and also e mailed with a question on how to return. I received all 3 responses within a couple of hours. The only strange part is I've now received 2 different return addresses so not sure where to send these back. I will update this review as soon as this is straightened out and let you know how the refund process goes. As for the quality of the dresses, just as pictured!
4/2/2016
I wanted to post an update to let everyone know that my return experience was perfect. The return was seamless and they refunded my $ immediately. They had recently changed warehouse locations which is why I was different info but they quickly cleared that up for me. I did exactly as I was asked (read the return guidelines) and they promptly refunded my money. Also, they could not have been more attentive in responding to the many e mails I sent. I would certainly not hesitate to do business with them in the future. I have to say all of my fears have been alleviated and I am now a fan of the website, their customer service and the quality of clothing!
Order NO. 3C*******. I filed a request for return and still haven't heard from them. Their reply: "Thanks for contacting us. Your Return/Exchange request is received. Our customer service representative will review your request and get back to you in 48 hours". This material of the clothe is inferior, not as attractive as shown online. I bought it on 2016-03-12 17:14:33 EST but it was delivered on 2016-4-1, it took 20 days, not 7-10 days as they promised for free standard shipping. For delays, they will always tell you it's stuck at the custom, or somehow shipping delayed out of their control. I would like to get this refunded, please.
No customer number to be contacted with, no return address, no quality at all. I bought two dresses a month ago and was very, very dissapointed, and still now i cant return them. I dont recommend anyone to use this site for buying anything.
Dear Aneette, as checked my colleague Mavis has sent you the return address to you on March 8th. That was our old return center address, and now we have new return policy, you may get a full refund by returning the items or get the same amount of the store credit without make the return. And I just sent you all the details about the new return poly and attach the return shipping label, check your email, pls don't worry, we will do our best to help with your return request.
I ordered a dress on this sight in late January, paying extra for faster delivery. The dress finally arrived in late February (2/25/16 to be exact).
The quality of the garment was incredibly poor. The reviews which stated "cheaply made" did not do this garment justice. The quality was poorer than a Five and Dime Halloween costume. The fabric was an ultra thin rayon. The print was poorly applied. There was a jeweled neck, a few sequence poorly sewn around the collar. The seams were barely turned and sewn ends. YIKES! I decided the effort to return it to China was not worth it. The consignment store refused it (tags still on).
Beautifully displayed clothing. Their Advertising people should be commended. But beware their products.
Very Discontent in Boston
Dear Laurie, sorry to hear you are not satisfied with the dress, I just sent you message and include the return address, pls check the message.
The items were packed very nicely, but didn't work for me. There is nothing in the package regarding return address. I sent and email and received a quick response that I would be contacted within 48 hours. It's been 5 days and no one has responded to me. I just sent another email asking for a response. We'll see how long it takes. Very disappointed it should not be this difficult to return unwanted products
Sorry, I sent you email regarding all the the return details, and I also attached the return label, pls check your email, if you still have any questions, pls contact us for help. Pls don't worry, we will do our best to help you with your return.
Really amazing experience with StyleWe! It was easy to work with to send the coat back and customer service was kind enough to ship out my new size large coat even before they received mine back. New one arrived shortly and was a perfect fit. Thanks StyleWe
I ordered 4 beautiful dresses and waited 4 weeks for them to arrive (the website was silent about the delivery timeframe). All dresses had been advertised as US size 10, when the dresses arrived even my little sister size 8 couldn't fit into them.
Processing time for returns was unacceptably slow plus you have to pay for return shipment.
The website is very misleading, I will never order again, it is much easer and quicker to stop at the nearest mall. Online shopping should not be creating SO much pain...
Dear Stella, we have sent you 4 emails about the return details and we are waiting for your return information to process refund, pls kindly return accordingly to get your refund, if you don't want to return then, we also offer another option for you. You could getthe same amount of store credit without return anything back to us.
My husband ordered me a few items, I love one, but the other two didn't fit. He has tried repeatedly to contact customer service about the returns, but no one is responding. I'm worried that the return window will close before we are able to get a refund for the purchases that didn't work.
Dear cassandra, sorry to hear the items don't fit you, we have sent you emails to you and attach the return label, pls return accordingly and we will process refund immediately after you make return, We are looking forward to your reply. Thank you for your cooperation.
Have had five emails about an order to get it returned. All I get is a link to the policies and an email repeating what the return policies are but no address to ship the items back.
They keep saying to click the button to the right of the order that says RETURN but I have sent screen captures to show them I actually have no such button for that order. The previous order I placed has a button to the right but not the one I want to return.
I am confused as to why their return address cannot be posted on their site to make things easier.
Very frustrating bc it seems to be a rote reply rather than actually reading me email and realizing I need a return address. Please post one on your site.
Thanks
Really best online shopping opportunity. It is very easy to access and order through the website. Huge collection of different design dresses and opportunity to choose best dress from here. The quality of the dresses are great and reasonable in price. I definitely will order further!
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Normally it would take 7-10 business days for standard shipping, but previously due to custom issue, some packages we sent out got help up at the custom and hence cause the delay, we are sorry for that. We just checked for you, you will going to receive your order #2T121087 today, and for your order # 36128585 it has cleared custom and now it is on the way. Thank you for waiting.