StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The dress I order from stylewe is absolutely gorgeous and it fits perfectly based on their size chart.
I've read some bad reviews and some good, but I still want ahead to place my order Today, I got my dress and I'm so thrilled.
The outfit is of great quality and much better than my expectations.
This dress I order is truly beautiful looks much like the picture on the site, thanks.
I had never seen such a wonderful online store for dresses, thumps up to stylewe.
Love the two items I purchased. Unique coat and top. You won't see yourself walking down the street as these items are not available in stores. My first purchase exceeded expectations - can't wait to update my Spring and Summer styles using their services.
Stylewe website does not accept my passoword. This has happened twice and makes it difficult to return items. Long, long delay in getting new password--if a response ever comes.
Will not use this site again as Ihave concerns about refunds comming promptly and communication via website.
It is very difficult to make returns if item does not fit! No return address provided. You have t wait until the respond to email! :(( ( nothing yet!
Hi Maria, as checked, my colleague May has sent your the return details to your email, pls return accordingly, We could process refund / exchange in advance if you could simply send us a proof of the return package( for example return tracking number or a picture of your return package, or a picture of the return receipt).
Regards,
Max
StyleWe.
The refund is really prompt. Would continue to buy from this website.
Thank you.
I was overall fine with this company although I had problem with their sizes because each designer has different sizes. However, I recently noticed that Lanny no longer reads customer's comments. Only automatic responses are being sent to customers. Given the fact that there is no telephone number for this company and they do not read emails, customers have no way to give them our input, which is BAD.
My recent issue was that I did not get a full refund after returning a dress. $2.90 was subtracted without a reason. I sent an email to ask, but no replies. My order number is 27N*******
I noticed that more and more people like this company. They used to offer free shipping all the times, recently they charge shipping fee for items less than $60. When their business is growing with all of faithful customers' support, they need to know how important customers' feedback is.
Dear Sue, sorry, but upon checking, the refund has been fully made, your order was $ 55.1 in total, and we refunded the exact amount of $55.1. Pls check your account to confirm. If you have any issues about the refund, pls kindly contact us for help, thank you.
I ordered an attractive cotton mini dress. Should have googled this site before ordering. Received an order number and a long silence after that. I contacted them to find out what the status of order was. They responded and let me know they would send the order. I think this is a just in time operation. The garment is made only after you pay. Received the dress and when I opened the package in my car, a strong chemical smell on garment. Eyes, nose and throat burned. Had to roll windows down. I have allergies, so I was sick. Had an asthma attack.
Have not tried on dress. Am afraid for the dress to touch my skin. I suspect formaldehyde and insecticide based on what I read online about clothes from China. I will either return it or throw it in the trash. It is not fit for wearing. Hung dress outdoors 3 days. Odor has not decreased.
Given my experience and others, would not recommend unless you don't mind wearing clothes with strong chemical smell.
Dear Customer, sorry to hear you are not satisfied, I just sent you mesage regarding how to submit return request and get the return details, pls check, if you got any question, pls feel free to contact us. Thank you.
My dress is flawless, exact size, and fits perfectly.
The quality of dress I order from stylewe is superb, even better than the one in the shop, and it fits my daughter beautifully.
This is the first time of buying cloths online and my experience has been very positive with stylewe.
I had ordered a summer gown a few days ago and delivered the same in time but when I check the gown to wear which was unfit with me, so I had mailed Stylewe support and they had called me in 3 hours. They had instruct me, how to replace the same and get new one. Finally I had received the ORDER no 2K******* in next 7 days. Thanks to the whole stuff of Stylewe team.
Really outstanding experience with StyleWe! I ordered 2 dresses from here and they shipped my dresses very quickly. The price of the dresses are reasonable and great quality. I really impress with their great service. Thanks StyleWe!
There are are thousands of online stores and very few deliver ordered product in time but the StyleWe is extra ordinary in case of delivery as they had delivered my ORDER no 2K******* within 24 hours. I am really happy with their real time delivery system.
I had ordered a winter gown for my aunt in law bearing the order number 2K******* but the size was smaller than my aunt is. So it needs to replace and I had contact StyleWe support team for replace via mail and they got back me within 30 minutes and I had got the real size one within 5 days. Thanks for their real time support system.
I recently heard about StyleWe from a friend and took advantage of their sale. I don't buy many clothes online but I fell in love with a few of their styles and the prices were too good to miss. The dresses weren't like anything in the shops near me so I ordered a few and I haven't been disappointed. The fit was perfect for both and the delivery was stress-free. Thank you!
I was going to a formal event and did not want to pay a fortune for a dress I may never wear again. I ordered 5 dresses because I was not sure of the sizes. They arrived quickly, I loved them all. Luckily, only 2 fit really well otherwise I might have kept them all. I returned 3 and got my refund in a week. Not the 3 days they promised but close enough. These clothes are unique and wonderful. Don't expect customer service like Walmart, but more personal and hands on which takes longer.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ellen, the refund has been issued, we refunded you twice, pls have a check back your account, if you have any questions about your refund, pls contact us asap, thank you.