The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
I have ordered from StyleWe a few times now and have been impressed every time. They exceed my expectations with their customer service, as well as the quality of the clothes. I also love the fact that I can pay with PayPal, it makes checking out so easy. The silk jumpsuit I ordered is gorgeous! The material is incredibly soft and flows beautifully. I have worn it twice now and received tons of compliments on it! I will be back to purchase a few more outfits for the summer.
Recently, I have seen few website talking about style we, so I decided to give a shot and buy the item, but first I read the return policy which looked very reasonable, so i ordered a dress and since I need it fast, I paid for expedited shipping and I got it in week or so, I was so excited till the moment I saw the dress, first the the tag were detached, that was already a big no, then the dress had a very poor quality. So I requested a return right away. But it's a week that I did not get any respond. Just stay a way, find any other website and order from them.
Just awful! I need to return 2 items and they keep giving me the run around. Will not give me an address or authorization.
Hi Claire S.,
Pls tell us a correct order number, we'd love to check this for you.
I was never an online shopper but StyleWe changed that! Their styles are so different, the quality great and at prices that you can't beat. I get compliments at work every time I wear a StyleWe outfit. As long as you take your measurements and double check them for each item you are ordering (as the sizes can differ by designer) you won't have any problems. They arrive in reasonable time. I haven't returned anything yet so I can't speak to that experience.
I am really happy for getting my choices on their website as well as they had delivered the same product as it was showed in online portal. So, I can say that StyleWe is one of the best platform for fashion related people(either men or women wear). Thanks to the whole staff of the StyleWe.
They're well known for their customer service--and for good reason. Though they generally tend to be a bit pricier, they also often have phenomenal sales on items, slashing prices with deep discounts. It's worth looking into.
Really love how they have a large range of clothing that you can choose from and the site is pretty simple to navigate around as well. Ordered a few dresses and tops and they shipped relatively quickly, so I was quite happy with that. Just be careful with the sizes because they're a little small so I would recommend ordering a size up. Overall customer service was a delight to deal with when I emailed them about their shipping process, since I needed the dresses before I went off to my vacation.
Overall a great experience and would shop here again.
First, the styles are bangin and you gotta love the designer names. Second the items arrive looking and fitting as pictured. How many times have you ordered from other sites, even pricey ones, and the clothing looks great on the website but the actual purchase is flimsy or the details sloppy? Third, when an item was on back order they let me know immediately and gave regular updates, accurately. Style We had been prompt returning email inquiries. Finally the packages are nicely presented in white zip lock bags. If there is one room for improvement it's this: please encourage more manufacture of pure Marino wool, cotton, silk, linen and cashmere. Yes the clothing would be more expensive but totally worth it and I would buy more items for myself and gifts forvothers
I was so excited about this site! I ordered 5 dresses planning on returning a few for a wedding I'm attending next week and paid for expedited shipping. Then I read the reviews. Ugh. I tried to cancel my order bc it was clear I wouldn't get the clothes on time and I'm pretty sure they won't fit. I'm 5'10 and size 10-12 American. No response. Disputing with good ol' AMEX as of yesterday. Really disorganized company, and of course subsequently unprofessional. Not worth it.
Hi Julie D.
Can you tell us the order number? We'd love to check this for you.
This is best place if you are thinking of giving surprise to your wife. This website has great collection of dresses and i choose one to gift it to my wife on her birthday and she finds it very comfortable. Design of dress was awesome and i like this dress too when she wear it. Fitting of this dress is good and she is looking beautiful in this dress. Nowaday I usualy purchased dresses and tops for her from this site and i find all of them really good. Even service of this website is great. I am completely satisfied with their service.
I bought a "M size TOOTANG Floral Chiffon Skiny Pants And Tops". I am really surprised to see the design color and overall material quality.
And all of my family member liked my Pants And Tops.
So overall i am happy with this one.
You cannot go wrong shopping at StyleWe.com They carry top quality items and give great service with reasonable shipping. Even on returns. They are one of my favorite places to shop. Never faced any problems. Highly recommended!
I needed a new little black dress and wanted to throw a party. I learnt through some buddies that they decided to check out it and had the ability to discover some on this StyleWe. I was so pleased to see the number of choices they had. I had the ability to prepare my party and use a great dress because of them!
Stylewe is a very good company for making dress, I ordered a diner dress for my girl friend from the site, when we received the dress, we cannot believe our eyes, it is so beautiful.
I purchased a dress from stylewe, and it was delivered unexpectedly fast. They were absolutely perfect and very well made.
I ordered a dress for my daughter and it arrived today and she loves it. Customer service was good and we were kept informed, I would recommend this website.
Undoubtedly the dress I order from stylewe is so amazing, cheaper dress with good service. I highly recommend Stylewe!
I returned five items to stylewe. They just refunded two items to me. Then I emailed them, they said they will refund me the rest in a couple days. However after two months, they still did not return the money to me. I emailed them twice, they never replied my email. I am going to report this company.
Hi Bo L.
We are so sorry for the delay. I have arranged a refund for the returned items from AUJ16115. We will refund you within 3 business days. Next time, pls submit a return request and email us a return proof for a fast refund.
This dress is beautiful.! My mini skirt DABUWAWA fits perfectly to me. I plan to buy more from this stylewe. Shipping was lightning fast!
It was very fast shipping. I ordered a Friday it came Monday. I love my "Cyanine Sea dress", it's absolutely beautiful.
The quality is perfect just like the picture! I So i want to say that Stylewe is the top level online shopping place.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Hi setareh N.
We are so sorry for our late reply, we have sent your return instructions and will wait for your return proof for a fast refund.