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StyleWe

How would you rate StyleWe?
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Colorado
1 review
0 helpful votes
Follow Connie H.
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What I ordered. What I got.
June 18, 2023

I am pleasantly surprised. The clothes look just like in the catalog. I was expecting clothing that were lesser quality and that's why I only purchased two items, but WOW, they are genuinely nice. They run a little on bigger, so I recommend ordering the next size down.

Date of experience: June 18, 2023
Texas
1 review
2 helpful votes
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Returns
May 15, 2023

I ordered a few items from StyleWe. A couple of dresses were too small so I returned them. A month later i still had not got my money back. They logged me out of my StyleWe app to where I could no longer be able to track my returns. When I messaged them, they told me they never received the items until I threatened to report the case then my money was back in my account the following day and yes, i did have my postal tracking number. Be careful when ordering here. Also, and I'm not kidding, I received 1 item from this order in March when I had ordered in November. Be safe out there. Quality is average.

Date of experience: April 15, 2023
Miss W. StyleWe Rep
over a year old

Dear Customer,

Thank you for your feedback and please rest assured that we take serious of your problem.

Please note that you can not track your return package on our APP for now but on the official website of the courier.
If the tracking information shows that your package was delivered, we will issue the refund immediately. Please rest assured.

And we sincerely apologize for the delayed shipment. In order to solve this problem, we already adjusted our stock.

If you have any other questions, please free free to contact us by email at service@stylewe.com

Best regard,
Stylewe

GB
1 review
0 helpful votes
Follow Juliana K.
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I have asked this website four times and have never been disappointed. They send out emails often with offers, so when they do, I take advantage of that! Always read the reviews on the item you want to order.

Date of experience: May 23, 2021
California
2 reviews
15 helpful votes
Follow Telltruth W.
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You may see the message below I wrote when I started to purchase clothes from Stylewe, but I can say they provide a great service now. The service representatives are very nice, and the return process is faster than I expect. I visit this website almost everyday, and have purchased and kept more than 20 pieces, and enjoy wear them. Even though sometimes them sent me wrong items during their busy season, they can take it well. I have strongly recommended the Stylewe to my friends.

I have requested three times for cancelling my order which has not shipped out yet. Their auto-reply email says that they will get back to me within 24 hours. Now it has more than 24 hours, I have not got any responses from them.

After I left the above message, they immediately processed my request. I'd like to say that they are getting better and better. So I'd like to change the overall rating from 2 to 4 stars. This is added on. 2-5-2016

Date of experience: January 29, 2016
Lanny S. StyleWe Rep
over a year old

Dear Telltruth W,

We have already cancelled your order and replied you, pls check~

Maryland
1 review
7 helpful votes
Follow Viera G.
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Size was off. Trying to send them messages; how to return. There is no response for last three days. Shipment took long time as was expected. Coming from China, sat at the customs for several days. What I don't understand is that how come responding to my question via email is taking so long. However, it was my first experience, which was not good. I am a bit disappointed with there customer service.

Date of experience: March 10, 2016
Lanny S. StyleWe Rep
over a year old

Hi Viera, sorry to reply late, just sent you message regarding the return details, if you still have any other questions, pls feel free to drop us an email, we will reply asap. Thank you.

GB
1 review
0 helpful votes
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Very nice
June 5, 2017

My Aunt suggested Stylewe, and I logged into their online store only as a matter of formality cause never heard of any such site. But as a matter of fact, I was just astonished, when I saw the casual asymmetrical, folds, 100% polyester, and mid-weight and slightly stretchy solid black midi skirt. It was no doubt an incredible experience. I had the dress delivered by the 4th day of my purchase. Superb service! Will buy more from Stylewe.

Date of experience: June 3, 2017
GB
1 review
0 helpful votes
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We've ordered from Stylewe and are pleased with the the quality of the clothes that recently purchased, I used the 35% coupon to bought some summer items. Really did not spend much money to get so many! No complaints!

Date of experience: June 21, 2017
New Jersey
1 review
22 helpful votes
Follow Karen W.
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I bought 4 items from them and 2 dresses did not fit properly. Within a couple days of my receiving the items, I submitted a request to return 2 out of 4 items. I got the automated email telling me someone will respond within 48 hours. After not hearing from Stylewe, I sent another email. Still no response. This is the first and absolutely last time I'm ordering from them. Be warned! Reviewers who gave 5 stars for their responsive "customer service" must be fake!

Date of experience: May 12, 2016
Lanny S. StyleWe Rep
over a year old

Regarding your return request, we have sent you two emails about return instructions 5 days ago, subject Your request for return/exchange has been received. 4R206585. And we resent the email by subject is Order 4R206585, pls check your emails, thanks.

If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.

California
1 review
2 helpful votes
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Timely & Efficient Service
May 28, 2016

Although the items I ordered did not work out, it was very easy to return them. The service reps were very helpful and credited my account in a timely fashion. There's something to be said for great customer service.

Date of experience: May 25, 2016
Lanny S. StyleWe Rep
over a year old

Thanks for your kind supporting to us.
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us.

We appreciate every attention and suggestions to help us grow. Any more questions, pls don't hesitate to let us know, we will try our best to serve you.

Poland
1 review
1 helpful vote
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I love this website
July 23, 2020

This is a great place to shop for fashion clothes, I love how they offer so much variety in what they sell. I can always find something I like and want and so far I have been satisfied with most (if not all) of the items I have purchased. Reviews left by other customers also help decide whether or not I should get something! Overall, a good website to buy.

Date of experience: July 22, 2020
GB
1 review
0 helpful votes
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An incredible experience with this online boutique. After hesitating to buy so much because of the stories I heard from friends using other websites, I finally gave in. From start to finish this boutique showed professionalism and exceptional customer service with clear instructions and prompt responses, it was a simple and quick process. Highly recommended

Date of experience: September 9, 2021
Illinois
1 review
9 helpful votes
Follow Ludmila F.
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Got my item, did not match the description and is too small. The returning process takes too long, and the customer service representatives keep giving those 20% refund offers. After I read the reviews, I am wondering, maybe I should accept it and have at least $20 back, instead of paying for return shipping and not getting anything at the end?
Has anybody had a positive experience with the returns?

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 9, 2017
Lanny S. StyleWe Rep
over a year old

Hi Ludmila F,

So sorry for this issue.

We were just offering some more options before returning. We do apologize if this makes you uncomfortable.

I have emailed you the label to return the item. We will process refund for it after we receive the returned.

If you run into any issues, feel free to contact us at any time.

Best regards,
StyleWe

Illinois
4 reviews
17 helpful votes
Follow Karen m.
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Everything I ordered os high quality and beautiful. Sadly, it is designed for a asian body not a western one with breasts or hips. They did contact me after I asked for return and said I can wither ship back... to China! Or I can take a store credit ( trying to decide why I would do that since nothing will fit. The 2 dresses I ordered were XL which say they will fit size 14 but really are a 4-6.

Date of experience: April 25, 2016
Lanny S. StyleWe Rep
over a year old

Sorry, we'd love to help, but the order number you provided is not a valid order number from us, can you pls confirm the correct bnumber with us so that we can assiats you on your order?

Texas
1 review
8 helpful votes
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Excellent products
August 1, 2020

This online boutique made my return process so quick and easy. A couple of items didn't work for me and I was offered a refund from the store. I sent him an email. I would prefer a refund for the card I paid with, and it was very efficient in solving my concern. I love the quality and style of everything I've ordered here, and I'll definitely be ordering more now that I know customer service is very quick to resolve issues when they arise. Thank you!

Date of experience: July 31, 2020
GB
1 review
0 helpful votes
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Quality Is Amazing
June 27, 2020

This is my first time shopping here, I can only say that I am absolutely excited to try my new blouses. The items are made with incredible first-class quality, which is what really makes a customer want to come back and buy again. On top of that, the customer service was phenomenal. They treat you with loyalty and commitment and I love that. I am already on my way to make another order and I am looking forward to the next birthday of all my friends and family because I can't wait to buy them in this boutique too. It really is worth your money here.

Date of experience: June 27, 2020
New York
1 review
2 helpful votes
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The website is easy to navigate and I found what I wanted cheaper than any other internet provider. I read some bad reviews after the purchase and worried needlessly. I guess people come to complain instead of recounting their good experiences. Communication is not as frequent as some vendors. But who wants to receive spam with every step in the delivery process? The item arrives safe and fast. Very happy.

Date of experience: July 26, 2020
Spain
1 review
3 helpful votes
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My cute little sister is quite fashion freak, and she usually does her shopping from Stylewe. She took me to this store, and I found this Floral-print Apricot Stand Collar Short Sleeve Midi Dress so lovely and classy. I was skeptical about its quality since it appeared very special on the catalog. But, I was wrong. There was no difference between the real product and the catalog pics. Shopping is a happy experience with Stylewe.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2017
California
1 review
26 helpful votes
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Sizing is a joke
June 26, 2016

For the prices they charge you would assume that their sizing would be close to accurate. After sizing up two sizes I still received a dress far too small.
Yes, they will accept returns and refund but only if you pay for the return shipping. Despite photos their Customer Service claim it's my fault and I'm responsible for the shipping costs.
I've learnt my lesson, never again.

Date of experience: June 24, 2016
Lanny S. StyleWe Rep
over a year old

Sorry for your unsatisfied.
Kindly please be noticed that Some of our items run one size smaller, so it will be better to choose bigger size. Every time when you click the size "S, M, L"etc,it will show the corresponding detailed measurements for the specific size. Then you can check. You need to refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, etc). The size guide is just a reference for all the items, which is not as accurate as the information of product details.
Hope that will help.

New Jersey
1 review
6 helpful votes
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If I could give zero stars I would. I placed an order for over $100 over 30 days and the order still shows processing. I received 3 emails stating my dresses are sold out and if want a substitute. After making 3 substitution I still have not received any product. When I tried to chat with customer service the agent / robot responds with generic answers and never addresses the issue. This website is scam...do not waste your time and money. Now I have dispute the transaction with my credit card company to get my money back and all I wanted were a few dresses...
RIDICULOUS

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2023
Miss W. StyleWe Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.
In order to better help with your issue, could you please provide your order number for checking?

Illinois
1 review
0 helpful votes
Follow Donna K.
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The asymmetrical A-line silhouette is always my preferred party wear, especially during winter and fall. I love wearing, black A-line plain long sleeve midi dress which comes beaded and knit process works in wool blend fabric. It entirely falls below my knee, and the stretchy part makes me feel comfortable while wearing. The dress looks fabulous than in the online catalog

Date of experience: February 1, 2017

Overview

StyleWe has a rating of 2.5 stars from 5,154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StyleWe most frequently mention return policy, tracking number and poor quality. StyleWe ranks 36th among Women's Clothing sites.

service
936
value
426
shipping
436
returns
349
quality
1,671
This company responds to reviews on average within 0 days

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49,456 reviews
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