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StyleWe

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California
1 review
16 helpful votes
Follow Jamie C.
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I ordered a dress that was supposed to be 95% cotton. If this dress is 95% cotton, I'll eat it. It's made of some sleazy polyester fabric. Their site says returns are easy, as long as the tags are still on, with original packaging, etc. This is not the case. Having to return this dress has required endless back and forth emails with these people, who ask me to send them a picture of the dress. Why? You have my order number, you know what dress I'm trying to return. You need a picture of your own inventory? Just send me the information and let me send it back. No, they won't let me.

I'm always reluctant to order clothes online, especially from a company like this, because it's rarely as depicted. I've learned my lesson. As soon as I FINALLY am able to return this garment, I am avoiding this company like the plague and I will make sure every friend I have who has "liked" their page on Facebook, knows to stay away. From now on, I'm sticking to reputable companies.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2016
Lanny S. StyleWe Rep
over a year old

Sorry for the inconvenience.

Upon checking, we have sent you the return instruction as well as the return label. Pls check your email and get back to us.

We do hope you will have a nice shopping experience in our website and we will try our best to give you a good solution on this matter.

Any more questions, feel free to let us know, we will happy yo help.

Illinois
1 review
0 helpful votes
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The asymmetrical A-line silhouette is always my preferred party wear, especially during winter and fall. I love wearing, black A-line plain long sleeve midi dress which comes beaded and knit process works in wool blend fabric. It entirely falls below my knee, and the stretchy part makes me feel comfortable while wearing. The dress looks fabulous than in the online catalog

Date of experience: April 4, 2017
Washington
1 review
9 helpful votes
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Worst Company EVER
September 9, 2016

I too ordered a dress and it did not work out, returned it and have yet to receive my money back. Ignore is the customer service. I followed all their instructions, it's been weeks. Nothing. Would like to find a way to take them to the better business bureau. When I went out to their website and they opened a chat, as soon as I mentioned my return, they never came back

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 7, 2016
Lanny S. StyleWe Rep
over a year old

Dear Sue, after you have returned, we are wating for the return tracking number or a copy of the return receipt which you just sent to us 2 days ago, and we started to process your refund immediately, but turned out you have opened dispute on this charge, so the payment got frozen, could you pls colse the dispute on the charge and let's us refund to you on our side? Otherwise we have to let's PayPal to deal with this dipute for us, in that case, refund maybe a little delay.

California
1 review
27 helpful votes
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Return difficulties
February 1, 2016

I have been unsuccessful to find out how to return items.
Sent email to: Lanny at customer service 6 days ago, and have not received a response as of today. Can anybody help me on how to return the items that don't fit me? Have also been unsuccessful in signing into my account.
I'm very frustrated definitely will never order from this company again

Date of experience: January 29, 2016
Lanny S. StyleWe Rep
over a year old

Dear Hermina,

We should have replied you with the return process, let us know if you have any question.

You are welcome to email us a return proof for a fast refund :)

New York
1 review
12 helpful votes
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Never refunded my money
June 25, 2018
Updated review

I returned the poor quality clothing I received 2 months ago and have yet to receive a refund, as promised. This company lies to you about their return policies and cannot be trusted. Please, do yourselves a favor and stay far away. If you know of any government sites to which I can report consumer fraud, please feel free to post!

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 22, 2018
Lanny S. StyleWe Rep
over a year old

Sorry, I can not find any order under current email address.
Can you tell me your order number or your registered email so that I can find your order?


DON'T BUY FROM HERE
June 23, 2018
Previous review

This is a scam. They send you cheap clothing that looks nothing like what they advertise and costs a LOT of money. And they advertise free returns or exchanges but this is a LIE. They actually charge you the FULL amount to ship it back. I reported them to the proper authorities and you should too: econsumer.gov. Hopefully they will be shut down. They are liars, cheaters, and no one should order from them if they value their money.

Date of experience: April 22, 2018
Louisiana
1 review
4 helpful votes
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I have not had to return anything, as it has all fit as expected. Received my 4th purchase from them about a week after ordering. Recommended to a fellow employee and she loves her purchase as well, and the tracking with the shipping company DHL puts FedEx and UPS to shame. Beautiful and well made designer clothing at rock bottom prices. I love this.
It seems as if the general consensus seems to be going this way, so perhaps they are working to fix whatever issues they may have previously had? Whatever, I love their stuff and will not hesitate to recommend.

Date of experience: February 19, 2016
New York
1 review
3 helpful votes
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First timer satisfied
February 17, 2016

The order came yesterday. So the wait was very reasonable. I also liked what I saw when I opened the bag: nicely packed, fits nicely and feels great albeit I need to lose 5 lbs for a sharper look! Looks like a small gift (a scarf) was included, which is a nice surprise and a warm touch! Thank you, Stylewe! I am not supposed to buy more clothes, but I will come back and recommend you to my friends. Keep it up!

Date of experience: February 14, 2016
Illinois
1 review
4 helpful votes
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Being tall makes it difficult to buy clothes online, but not here, they have sizes that adapt to all shapes and sizes. Clearly identifiable on their website, even the wide shoes that are normally the ban on my life. I bought a fabulous dress after seeing another lady wear it over the holidays, I went on the website and ordered it in two colors and was continually complimented every time I wear one of them. I buy at night when the weather allows... thanks!

Date of experience: August 5, 2020
GB
1 review
0 helpful votes
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I bought here 3 to 4 times and the clothes they gave me have been of the best quality and in good condition. There was only one time a shirt came in one size smaller, but other than that, everything is fine. Delivery is also smooth. Delivery time and processing may take a bit depending on quarantine, but I'd say it's worth the wait.

Date of experience: August 9, 2020
Canada
1 review
0 helpful votes
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Pleasantly Surprised!
March 5, 2023
Updated review

Shopping at Stylewe.com was the first time that I had Ever shopped online for clothes or anything else for that matter. I was VERY nervous about it, but the quality, style, and speed of delivery Exceeded my expectations. So here I am again on this site, looking for more nice surprises.

Date of experience: March 5, 2023

So far so good
January 18, 2023
Previous review

So far so good

Date of experience: January 18, 2023
Illinois
1 review
0 helpful votes
Follow Salome A.
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They always compliment me on all the clothes in my closet. I sincerely appreciate your website where I have bought most of my clothes, the best advice is that if you buy something like a tight dress or a shirt with straight bands, it is better to order a larger size, so that everything is more fluid or can be fixed.

Date of experience: August 7, 2021
Canada
1 review
0 helpful votes
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Styles are different
November 22, 2022
Updated review

Compared to other companies from China this one is pretty good. For the most part they have good quality clothes, not exceptional fabrics, but you get what you pay for, but overall good. You really have to make sure you read description of clothes really well, because trying to return an item will only bring you grief, so make sure to read size chart and check what material your item is made of. I have been satisfied with most items, but not all. If you order an item on pre sale it takes a very long time to come, so keep that in mind.

Date of experience: November 22, 2022

Good quality
October 22, 2022
Previous review

The items that were delivered were as expected and I was pleased, the quality is very nice. However on the previous order one of the items was not delivered so I cancelled it. It has happened again that one of the items is missing and marked as processing. I would like to know why this has happened twice, and why it was not delivered with the other items.

Date of experience: October 22, 2022

So far so good
September 22, 2022
Previous review

So far so good

Date of experience: September 22, 2022
New York
1 review
22 helpful votes
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It has been 48 hours and no one from customer service replied to my return email. How long do I have to wait?! It supposed to be 24 hours! Where should I return my order!
Unfortunately it has been bad experience with stylewe. All the dresses I've ordered are too big even though I checked the sizes before ordering! And now I don't hear from them about return! Avoid this web! It's a huge waist of money!

Date of experience: December 25, 2015
Lanny S. StyleWe Rep
over a year old

Dear Anna, sorry to hear you are not satisfied with our our products, Actually we have replied you via email, pls kindly check back your email. Pls no worry, we have return center in US, pls return accordingly. About how to return /exchange, pls refer here: https://www.stylewe.com/information/information?information_id=9
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.

Illinois
1 review
0 helpful votes
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My favourite site!
June 8, 2020

This page is very easy to navigate and I can always find what I'm looking for!
There is an incredible range of clothing and I have found some really unique dresses that I love.
The quality is usually pretty good for the price you're paying, sometimes the items may look a little different than the pictures, but sometimes it's to be expected, so be sure to read the reviews before buying anything.

Date of experience: June 8, 2020
New York
1 review
4 helpful votes
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I placed my order and received no order number or a confirmation fo the order being processed. Trying to reach their customer service is impossible. I wrote them, and so far- no response, in spite of posting on their website that they have CS for 24/7. CHat or using their mail e-form on the site is impossible to use because both require order number which I don't have.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 18, 2023
Miss W. StyleWe Rep
over a year old

Thank you for your feedback. Normally you will receive a confirmation email after placing an order. If you did not receive it, please try to check your spam box.
To reach our customer service, the order number is not necessary.
In order to better help with your issue, could you please provide your email address for checking?

Cambodia
1 review
1 helpful vote
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Gorgeous...!
March 6, 2016

Really it fit me perfectly and it looks more Gorgeous. I have ordered a mini skirt few day's ago but i got it yesterday. I am so happy about delivery and also to see the better quality of this dress.
Thank you stylewe.

Date of experience: March 3, 2016
Georgia
1 review
0 helpful votes
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I am not sure I would order from this company again. I am so disappointed. So many things I want to order but taking 8 weeks going on 9 weeks to delivery an order with no communication is totally ridiculous. This is very bad customer service. How can i place another order without getting my previous order. The customer is bombarded with emails and deals yet they never received their previous order. Someone will response with a really immature response like, " sorry for the inconvenience but we are waiting on stock to come in". If that's the case be honest and forth right by not putting a date for 3 weeks pre order when you very well know you can't deliver.

Date of experience: May 9, 2023
Miss W. StyleWe Rep
over a year old

Dear Customer,

Thank you for reaching out to us regarding your order. We apologize for any inconvenience caused by the delay in shipping.

Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Please be assured that we are doing everything we can to get your order shipped out to you as quickly as possible.

We would like to inform you that you may reach out to us either through live chat or email. Both methods of contact are valid and provide efficient communication channels for our customers. Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.

Also, sorry for the bombarded with emails. If you want us unsubscribe the advertisements. Please let us know.

If you want to check the order status, please check https://www.stylewe.com/order-query

Or please provide us with your order number via email services@stylewe.com, and we will be happy to look into it for you.

Best regard,
STYLEWE

Georgia
1 review
0 helpful votes
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I am delighted that I took a risk and ordered clothes on this website. Shipping was very fast. I received it in just over two weeks. The shirts were of better quality than I expected for the prices. Everything fit perfectly: the measurements listed were accurate. I feel like I've gotten a real bargain. I certainly expected to be expecting a lot more and receiving worse quality products at such great prices.

Date of experience: March 10, 2021
Nevada
1 review
12 helpful votes
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The items received do not look anything like what is shown on the website. The material is cheap and scratchy- one of the dresses had a crooked zipper and the other had rips in the lace-I tried adding pics but they wouldn't download from iCloud. Sorry.
The Size Guide on the website is Very Exaggerated... I purchased the size suggested according to my measurements. The dresses are all enormous... No way I would ever wear these in public!
I contacted Customer Service within two days of receiving my order and was told that I could either except 15% cash refund or ship all the items BACK TO CHINA at my cost.
Do not order anything from this merchant! You will be sorely disappointed

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2020
Colorado
1 review
0 helpful votes
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Excellent
October 16, 2020

The team at this online boutique was fast and friendly from start to finish, the online shopping experience was very good, which surprised me. I would recommend them to anyone looking for clothes with a very beautiful embroidery design, whether it is for work, gifts or holidays.

Date of experience: October 15, 2020

Overview

StyleWe has a rating of 2.5 stars from 5,154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StyleWe most frequently mention return policy, tracking number and poor quality. StyleWe ranks 36th among Women's Clothing sites.

service
936
value
426
shipping
436
returns
349
quality
1,671
This company responds to reviews on average within 0 days

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49,456 reviews
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