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StyleWe

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Florida
2 reviews
12 helpful votes
Follow Emilia L.
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I ordered some shoes from this site more than a week ago and they haven't even shipped them yet, so, if you order something from this place be aware that you'll have to do it more than a month in advance if you want your item for a particular date. I'm very disappointed because I needed my shoes for an event and I wont get them on time and they are not cheap at all. Let's see what I get, I'm now looking at very bad reviews here. Careful with this place

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2018
Lanny S. StyleWe Rep
over a year old

As checked, your order is still not shipped yet. Did you mixed up with other orders from different size?
We are still preparing your order with our designers and should be shipped out shortly. I have requested our shipping dept to notify you with a tracking number once the order is ready.If you don't want to keep the order, pls contact us at services@stylewe.com any time.

California
1 review
10 helpful votes
Follow hyewon l.
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Return address is in China?
September 12, 2017

This is the email I got from Stylewe when I request a return:

Dear...

Sorry that you are not satisfied with the item(s).

Kindly reminder: our return center is located in China. I'd love to remind you that it may take around $60-$100 for international return shipping.

Please note that customer is responsible for return shipping cost and any additional charges, such as international duties required by law in order for the return to clear customs. Besides, it will take quite a while for international shipping. Only after we receive your return package INTACT successfully within 30-day return window, can we refund you. If the parcel is lost on the way to us, our Customer Service Team will NOT offer any compensation option.

Since returning to China may cost more than what you originally paid for the item(s), we strongly advise you keep the item(s) or gift your friends or someone in need.

Thanks for your patience! Please dont hesitate to email us if you have any questions.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2017
Lanny S. StyleWe Rep
over a year old

Hi Hyewon Lee,

Sorry for the inconvenience.

Please note that even if the package was shipped from the US, it does not mean that our return center is located in the US. We are working with many independent designers all over the world.

Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.

We would like to offer you a partial refund and keep the item(s)instead of returning the item(s). If there is any sizing issues, you can use this fund to alter the clothes. You can just reply to our email and we will proceed.

To learn more about our store credit policy, please visit
https://www.stylewe.com/information/store-credit-policy

If you still want to return/exchange the package, you can email us for a return label.

You can check the return policy here: https://www.stylewe.com/information/returns-and-exchanges

Thanks for your patience! Please dont hesitate to email us if you have any questions.

Best regards,
StyleWe

GB
1 review
0 helpful votes
Follow Leandra M.
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I bought online and was confused on the status of the shipment as my package reached the delivery time of 10-20 business days. They were very professional in their explanation and provided spectacular customer service. I will buy more dresses here again, keep up the great work!

Date of experience: April 30, 2021
Pakistan
2 reviews
6 helpful votes
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The best thing about StyleWe is that they have a huge collection of dresses and other fashionable materials. The price and quality of the product are far better than Scam websites. Highly recommended if you are frustrated with Online Scams. Their fast shipping is admirable as well.

Date of experience: April 12, 2016
Washington
1 review
1 helpful vote
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VERY Disappointing
January 19, 2023

I only gave them 1 star because I had to in order to review. This company is terrible. There return policy is non-existent, and the clothing quality is not much better. I ordered a sweater, and it arrived as some cheap fake velvet fabric? Nothing like pictured.

Date of experience: December 20, 2022
Miss W. StyleWe Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@stylewe.com or by 24/7 chat online.
Stay safe and have a good day!

Colorado
1 review
0 helpful votes
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These dresses are amazing
November 25, 2020

These dresses are amazing, beautifully designed with the fullest figure in mind, they hide my tummy while shaping the body. The material is of great quality and the colors are simply gorgeous. The online service was super fast, I would not hesitate to recommend this site online.

Date of experience: November 25, 2020
Colorado
1 review
0 helpful votes
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I am so obsessed with this online boutique. I can't think of a more stylish and addictive way to dress for events. Also, their customer service is really friendly. Now I have bought it only 3 times and I can say that it has been really satisfactory.

Date of experience: March 18, 2021
California
1 review
0 helpful votes
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Everything is good.
April 18, 2021

I have been an online clothing shopper for two years and just discovered this website 7 months ago. I have ordered 6 shirts so far and they never disappoint. To add, the delivery is convenient and their customer support is very efficient. I can still enjoy more.

Date of experience: March 19, 2021
New York
1 review
2 helpful votes
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They never provided any tracking number. When I started to dispute the purchase through Paypal they did a favor to let me know what I should have known a month ago. Things are of unreal poor quality. No working links. You never can reach anybody. No working live chat, no working links. Stay away of this fraud company and you will save money, time and belief in honest people.

Date of experience: October 12, 2023
Miss W. StyleWe Rep
over a year old

Dear customer

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.

Usually after the parcel shipped, the order shipping email will be sent directly to your mailbox, if you don't find it, you can try to find it in spam list. Upon checking, we also replied you about your order tracking information on October 7th.

We have email and 24-7 Live Chat service now. The chat button is in the lower right corner of our website. When there are too many customers asking questions, the customer service response will be a little slower, please understand. All emails will be responded to within 24 hours. We always strive to provide prompt and efficient service to our customers.

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department. We also sent you an email today, please check soon.

Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience. We will continue to improve the quality of our products and services to meet customer needs.

Please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.

Best regard,
Ashely
STYLEWE

New York
1 review
11 helpful votes
Follow Gretchen W.
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I ordered 4 dresses from this company, before the holiday. I recognized that it may take a bit to get to me, but I never thought it would take weeks. I looked at my account as it said the order was "processing" for nearly 10 days. Once I contacted them, they said, " it has been delayed because of the holiday" but then was sent the next day. Upon arrival, the fit on ALL dresses was terrible. I returned the dresses to the allocated destination, got notification that USPS delivered the package and now it has been over 12 days, with no one has contacted me after 3 emails, and of course, no phone number to call. Totally shady company.

Date of experience: February 9, 2016
Lanny S. StyleWe Rep
over a year old

Dear Gretchen W.

Can you kindly provide us with the return tracking number for a check first? Sorry, our latest returned items data have not included your return yet.

You are welcome to give us a return proof for a fast refund next time~

Pennsylvania
1 review
0 helpful votes
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It's now been one month since I ordered from this Company. The clothes that I received had a chemical smell to them and I still haven't received the rest. The website says delayed by 3 more weeks and the other garment is no longer available. At this point I really just want my money back for the 2 items that I'm missing. Don't waste your time or your money.

Date of experience: May 16, 2023
Miss W. StyleWe Rep
over a year old

Dear Customer,

We apologize for any inconvenience caused by the delay in your order.

Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Please be assured that we are doing everything we can to get your order shipped out to you as quickly as possible.

Also. We're sorry to hear that the clothes you received had a chemical smell. Thank you for bringing this matter to our attention. We will be even more strict in conducting a comprehensive quality check on all clothes before shipment to ensure that they meet our standards.

If you would like to check the status of your order, you may check via https://www.stylewe.com/order-query

Or, if you want to cancel any item in your order, please provide us with your order number via email services@stylewe.com, and we will be happy to help.

Best regard,
STYLEWE

Washington
1 review
3 helpful votes
Follow JOSEFA W.
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1 word, PERFECT!
October 11, 2020

I bought a dress on this website for my sister to wear on her birthday. We measure it and choose the size according to the size chart. I usually don't like ordering clothes online because I prefer to try them on before buying, but the dress fit her perfectly and was of good quality. She is excited to use it. When I had a question, I received an email that same day with all the information I needed. Would definitely buy here again!

Date of experience: October 9, 2020
GB
1 review
0 helpful votes
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Supportive and helpful The team at this online boutique is fantastic, I had some complications with my order and they were amazing fixing everything for me and helping me. Excellent customer service thanks!

Date of experience: October 17, 2020
Massachusetts
1 review
15 helpful votes
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There is no excuse for this company. Pro scammers that act AWFULY cheery for someone literally breaking the law. Do not buy from them, do not support their business model, its mail fraud its unlawful use of private data, it's everything that that people fight against and it's THEM. I have never been more sure of anything in my life. Walk away. Do not shop here.

Date of experience: May 9, 2022
Miss W. StyleWe Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Would you please provide your order number so that we can help you?

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.

Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

AE
1 review
1 helpful vote
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My experience with StyleWe was very positive. They have good products for very reasonable prices. Their customer service is also very accommodating. I would order from this company again and i recommend them.

Date of experience: January 1, 2016
Lanny S. StyleWe Rep
over a year old

We are so happy that you are satisfied. Looking forward to your next purchase! We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!

New Jersey
5 reviews
5 helpful votes
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Great online store
January 8, 2016

I have been admiring my girlfriend's wardrobe for some time now. I just found out that she has been getting a lot of her outfits from Stylewe. I must say, I absolutely love their clothes. Their clothes are very stylish and trendy. I recently purchased the Fringed Mink Cashmere Poncho and I get tons of compliments every time I wear it. I'm hooked. Great online store!

Date of experience: January 5, 2016
Mexico
4 reviews
7 helpful votes
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Very satisfied!
July 23, 2016

Ive ordered some clothes before and I have never been disappointed with stylewe. Since I love casual and fresh style, I bought several t-shirts for the season. All made from great materials (cotton blend) and with printed designs. Ordering, shipping and delivery were easy and with no problems, I know they have quality services. Now I think Im getting a pair of casual shorts as well.

Date of experience: July 21, 2016
Alabama
1 review
0 helpful votes
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Wife loved the gift!
January 15, 2016

I bought my wife a few articles of clothing including a shirt and skirt for her birthday and she absolutely loved them! I was nervous about the fit but they worked so well. She even asked me to buy her more from StyleWe for her Valentines Day! This site makes it easy and fast.

Date of experience: January 12, 2016
Singapore
3 reviews
1 helpful vote
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My favorite red
November 5, 2016

The red sheath V-neck plain 3/4 sleeve midi dress comes in nylon, viscose and polyester in a plain pattern, ideally suitable as a formal daytime cloth. I was always looking for a red sheath silhouette that can flaunt my curves in a moderate style that can offer an elegant cosmopolitan look. Stylewe gave an incredible selection opportunity through their state of art interface rich online store. I am happy with their service, as the packet I received within a week of my order.

Date of experience: November 2, 2016
California
1 review
2 helpful votes
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Great clothes!
February 7, 2016

I had to write a review because after reading a lot of these reviews, I was petrified I was going to receive total junk in the mail! I was relieved when I got my first items, they fit perfect (I'm 5'5 and weigh 115 lbs - I ordered size small). And the quality and workmanship was great! So if you are thinking of buying, don't let some of these negative reviews scare you off. The shipping, returns and refunds probably take time because it is being shipped from and back to China! But overall the quality and prices are good!

Date of experience: February 4, 2016

Overview

StyleWe has a rating of 2.5 stars from 5,154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StyleWe most frequently mention return policy, tracking number and poor quality. StyleWe ranks 36th among Women's Clothing sites.

service
936
value
426
shipping
436
returns
349
quality
1,671
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49,456 reviews
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