My girlfriend birthday was coming up so I decided to buy her dress to wear for our enjoyable date night.
I found that most of the unique collection are available which are amazing design and features. Customers service was good. We just got our dress within very short time. Quickly deliver. Next time I will buy another dress hope to keep there best always for me.
I would give them a zero rating if I could! I ordered multiple items on 1/5/19. I received them. Most were too small, so I had to spend $150 to ship them back to China (per their directions). My packages arrived back on my doorstep SIX months later. They never made it to their destination, so a COMPLETE waste of $. They then gave me a CA return address. They received my items via Fed Ex on 8/15/19 & acknowledged receipt. I received several emails on 8/21 & 8/23/19, telling me that my refunds would be issued in one week. I did receive one of my refunds. However, it is now 9/27/19, & I still have not received ~ $800. My complete return shipping costs were just over $200 & I STILL haven't received my full refund. I am just getting the constant runaround from them with NO offered solutions or actions. It has been NINE months! This is the biggest SCAM of a company & they have NO right being in business! Do NOT order from StyleWe! Biggest nightmare EVER! Packages that came back to me below.
I was never an online shopper but StyleWe changed that! Their styles are so different, the quality great and at prices that you can't beat. I get compliments at work every time I wear a StyleWe outfit. As long as you take your measurements and double check them for each item you are ordering (as the sizes can differ by designer) you won't have any problems. They arrive in reasonable time. I haven't returned anything yet so I can't speak to that experience.
StyleWe is a great place to buy designer clothes! I love my purchase from StyleWe. Not only did it come in a timely manner, but ordering was super easy and hassle free. The clothes were just as I expected them to be. The colors, sizes, and styles are all true to form. I don't have to worry about ordering wrong on StyleWe. Everything I buy fits perfectly and I can always find what I am looking for. You should give them a try!
My experience has been very poor. Customer service is ridiculous. Try calling phone number and that number is always busy. Quality of product is fair. The clothing is extremely large. Please send a Rerun Label or your mailing address. I want these things out of my hands and would like a REFUND immediately, Thanks
Dear customer, we do not offer phone service now.Upon checking,we've sent email with the return address label in the attachment also since Nov.1st.Please have a check.Any questiones,please contact services@stylewe.com
My experience was great. Please deliver on a Friday.
This online clothing store is very interesting. I appreciate the time and love they put into creating my dresses. They are efficient and use their creative ingenuity to carefully select designs and prints.
I only take the time to write comments when I'm incredibly happy or very upset and this boutique is the first. My item not only arrived within a few days after ordering, but also the time and effort put into my package is exceptional. I will definitely buy again. Experience has made a difference. I buy a lot of clothes online and have yet to come across a customer service focused business. Other online retailers could learn a lot from you!
I ordered a dress. Returned it for another size. This process went well. The second dress does not fit and needs to be returned. Now, they are ignoring me, saying my 30-day window has expired, refusing to send my return label to receive my refund. I plan to report their company. Meanwhile, I am stuck with a dress that does not fit and am without my $100. Very disappointing. I would NEVER order from them again! Dishonest, unprofessional, and not cooperative! Somehow... I will receive my refund--it will just take a lot of work on my end!
Hi Raquel,
Order #: 39697749
We have sent you the label three times and it was attached as PDF file at the bottom of the email. Maybe you did not notice that. And we did not mention that this order exceed 30 days return window. It can still be returned.
If you run into any issues, feel free to contact us at any time.
Best regards,
StyleWe
Buy online here some good quality Leggings, comfortable to wear and useful for training, not transparent and resistant. I do crossfit regularly and so far I can handle it! Sweat between legs, buttocks, etc. They are not appreciated!
The customer service was outstanding. Your dedication to quality makes me want to keep shopping at this online boutique! The range of dresses is impressive. I had the best experience with my order, I will be eternally trusted.
Please buyers beware: do NOT order from stylewe. Yes, their stuff looks cute, but their business practices are shady to say the least. First, it took more than a month to receive my order, which was 2 dresses. After receiving them, they did not fit, and I sent them back. It has been over a month, and still no refund. I emailed them to inquire, and they are asking for a tracking slip, which I included in the return parcel. They also are requesting a "picture of the return package by email." I did not take a picture of the package. StyleWe runs an unethical company, and I do not recommend anyone buying from them.
Upon checking, the parcel was delivered, Have you receive it?
For the delivery status, you can check in: http://www.ec-firstclass.org/Default.aspx
If you didn't receive it, pls check it in your front yard, ask your neighbor or contact the local usps( postal office).
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
It about a month to receive my purchased items; 2 dresses that did fit me because they were about 4 sizes too small. Now, I have been trying to return them for over 2 weeks. I got an email saying that they had delays due to the New Years' celebrations. The quality of the fabric and the finish on the garnets is terrible.
Dear Dee G,
Sorry to learn that you are not satisfied with your items, you are welcome to return them to us~
I see you have submitted the return/exchange request already, we should replied you the return instructions. You are welcome to email us a return proof for a fast refund.
It is very easy to browse the online store and find what I want, as well as to know what clothes are actually in stock. Wide variety of options available, especially for the larger sizes, which is VERY useful, plus free returns and exchanges. Helpful staff at all hours of the day or night also via email!
Is there an option for ZERO stars? This is clearly not a legitimate company. After placing our order in mid-February, they strung us along in a series of grammatically poor customer service emails before claiming the items are no longer available. 2 weeks before my daughter's event. They have an option for expedited shipments which is a complete scam. I'm now convinced the entire company is clearly a scam. I should have read the countless negative reviews before falling victim to their pretty clickbait. SCAM!
Sorry for the delay.
Your order has been cancelled and the refund had sent.
We valued your business and we hope that you can have a better shopping experience when shop with us in the future.
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
Best Regards,
StyleWe
I have made several purchases of clothes in this online clothing store. The online process was very easy to do! I have ordered several blouses and a sweater, I was very happy with all! Customer service handled my questions in a timely manner via email, even when I asked for too small an order, they responded quickly and helped me get the correct size. I like to track shipments, you know exactly when they will arrive!
Before I was skeptical of ordering from this boutique on the web. I had a chance. And it was worth every penny. Although the clothes are reasonably priced, the quality they offer is amazing. Sometimes though there is a delay in shipping. So you have to be patient, but the customer service is very friendly and helpful.
The title says it all. Beautiful styles but confusing discounts. I received my order & was pleased with fabrics, but even though I checked the size charts before ordering, nothing fit (6 items). I'm trying to return it all but although I had a nice chat with a service agent, still have not received authorization to return! (3 weeks!). I think the merch is great looking, and prices are great, but there is so much going wrong here, I just can't handle all the frustration!
This is definitely the best online clothing store, out of many that I buy. The name says it all as women love to shop. Their prices and shipping rates are the most affordable of all. I receive my orders very quickly, I have been buying for two years and I will not change :). Great job and great team, I only wish you success.
Awesome online clothing shopping destination! I have bought several times here. Always easy and delivered on time. The customer service team is extremely friendly and helpful. I will definitely recommend it to my friends and will buy again!
It took a few weeks to arrive but the quality of the dress was really nice- better than expected. The fabric is high quality and the workmanship very high end. You need to order a size up from your normal size - look at the size chart. The clothes are cut smaller than American clothes. I may have gotten lucky or it was this particular designer I received - but either way. I will order again. And actually already have picked two more dresses. I think that you have to choose wisely and look closely at the materials used. I am very pleased.
Dear Nancy,
Thanks for your feedback and we will keep working hard on improving our products and service! Looking forward to your next purchase! We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe has a rating of 2.5 stars from 5,154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StyleWe most frequently mention return policy, tracking number and poor quality. StyleWe ranks 36th among Women's Clothing sites.
Sorry for your dissatisfaction.
We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
As we checked, we have issued 1114. 48USD in total. Pls check your account carefully.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
StyleWe