Stately

Ive asked you not to send me any more blue, gray or brown Sport Jackets. Lo and behold my latest order had... you guessed it a Blue Blazer

Your "design consultants" are not very good at what they do. Either they can't read or they don't follow instructions. Also, I've NEVER received so many XXL shirts that fit like shirts for little boys. Terrible

I had a shirt that completely misshaped after being washed in cold water, low heat dry… and then got two more items of the same brand despite my issue.

I got charged $40 for a shirt because I initially was going to return it (with another item) but then asked to only return the one item.

I have asked for a refund and was told no.

I will be exploring other companies because this is a very disappointing experience.

For these prices, nearly $200/mo, I expect better quality and service.

Once they have your money, don't expect to get it back.

Whenever I've had an article that I was not happy with or needed an exchange their team members were very helpful and supportive throughout the process and until ireceived my replacement item!
I've been a customer for over a year and I've never been disappointed so far!

Recently, I had the pleasure of experiencing the exceptional styling services offered by Stately, an online cadre of professional stylists that truly sets itself apart from local boutiques. From the moment I signed up on their site, I was drawn in by the user-friendly interface and the promise of a personalized styling journey.

After a brief consultation where I shared my preferences and style goals, my assigned stylist reached out to me. Her enthusiasm and knowledge were immediately evident, making me feel valued and understood. What stood out most was the convenience of the entire process. Stately's platform allowed me to browse an impressive array of high-quality garments and accessories curated specifically for me, all from the comfort of my home.

The stylist at Stately took immense pride in her work, meticulously selecting pieces that not only reflected my style but also enhanced my individuality. Each item was crafted with exceptional quality, ensuring that I felt comfortable and chic. As she presented her curated outfits, she provided thoughtful insights and styling tips, empowering me to mix and match pieces creatively. The ease of shopping with Stately transformed the typical styling experience into a delightful adventure. I appreciated how effortlessly the platform allowed for communication and feedback, giving me the confidence to explore styles I had never considered before. I truly felt like I was in the hands of a professional who aimed to elevate my appearance while celebrating my unique fashion sense.

When my personalized box arrived, I was thrilled to find a selection of stunning outfits that I couldn't wait to try on. The excitement didn't just come from the clothes, but from the knowledge that I had collaborated with a stylist who genuinely cared about my appearance and confidence. Thanks to Stately, I left feeling rejuvenated and ready to showcase my new wardrobe.

This experience reinforced my belief that styling can be enjoyable and effortless when coupled with superb service from a talented team like the one at Stately. They elevate the online shopping experience by not just selling clothes but transforming the way individuals express their style.

I find this convenient. Not a lot of communication though. I have returned 2 items and never heard back...

As a long-time subscriber, I've consistently encountered frustrations with the service. Despite updating my style profile multiple times, the selections rarely align with my preferences. My requests are often ignored, and the profile doesn't seem to stay saved in their system.

While the customer service team is polite and willing to process exchanges, the turnaround time is lengthy—typically 2-3 weeks—which is inconvenient, especially when planning for travel. The exchange process involves repetitive email communication without much improvement in the outcome.

I've noticed a lack of variety in the brands I receive compared to those prominently advertised. Over several years, I've only received a handful of items from brands like JACHS and Ben Sherman, but none of the premium options highlighted in their marketing.

What's most disappointing is the lack of attention to personal notes or preferences. Despite emphasizing my need for business casual, slim-fit clothing, I've repeatedly received relaxed or baggy styles that don't fit my wardrobe needs. For instance, I've received multiple items from "Tailored Vintage," a brand that doesn't reflect my stated preferences and seems out of place for the service's advertised offerings.

The concept of curated clothing deliveries is appealing, and it does save time compared to traditional shopping. However, the persistent missteps and lack of alignment with customer needs make the experience more frustrating than beneficial.

I hope the service improves its personalization process and delivers on the promises made in its marketing. Until then, I'll need to reconsider my subscription.

Hi!
This is the second time I have subscribed to Stately, and I have been impressed with the team's attention to detail. They pay attention to my likes, dislikes, and preferences. The clothes fit perfectly, and if they don't, it's easy to exchange them. Thank you, Team Stately!

Nice change, but not hitting the professional style I need.

Very thoughtfully selected attire. Looks good. Things I would not have thought of matching together. Nice quality fabric and great selection

I am extremely happy with Stately Men. The styles are up to date and the fits are perfect for my body type

Definitely an upgrade to my style and the quality of the clothing I wear. Missing one start because they are still subject to the limitations of online shopping where even sometimes the right size on paper doesn't fit like it should.

I'm new here, and I've received three or four boxes so far. When the Stately delivery comes, it feels like it's my birthday. However, everything fits correctly, and there is no need for a gift receipt. Every outfit has been fire 🔥. It's a must-try.