Overview
Stately has a rating of 3.6 stars from 645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.
So far I've received three boxes and each one has been better than the next
The shirt and jacket sizes sent to me have mostly been too small. The shoes have been a nice surprise. The watches are junk. Overall just a so so experience.
Thanks for your feedback Eric! If you are not a fan of the items we can exchange them for you. Feel free to reach out to our member services team so we can help make your experience even better. We can also update your sizing if needed to help with that. We appreciate your honesty and are glad you are a Stately member with us!
I had high hopes for Stately Men, but unfortunately, my experience was far from satisfactory. While the clothes themselves were nice, the return process was a nightmare that ultimately led me to cancel my subscription.
The main issue is their incredibly complicated and user-unfriendly return policy. When I needed to return items, I couldn't find any clear instructions on their website. It's as if they intentionally make the return process difficult to find or use. Even when I did manage to initiate a return, I was left guessing how to actually send the items back. I resorted to using the original box the clothes came in, hoping it would suffice.
After dealing with this frustrating process a couple of times, I decided to cancel my account. However, they had already sent another shipment. When those clothes didn't fit, I was shocked to learn that I couldn't return them without paying an extra fee. This felt like a slap in the face after all the trouble I'd already been through.
In conclusion, Stately Men is a hard company to deal with. Their lack of transparency and customer-unfriendly policies make what should be a convenient service into a headache-inducing ordeal. Save yourself the trouble and avoid this company. You'll likely regret going down this path, as I did.
Thank you for sharing your experience. We're truly sorry to hear about the challenges you faced and understand how frustrating this must have been. Your feedback is invaluable, and we’ll use it to improve our processes to ensure a smoother experience in the future. If you’re open to discussing this further, please reach out—we’d love the chance to make things right.
There are a number of issues with Stately, but I will say some of the clothing they have sent me, have been very good. I do not like how they charge my credit card nearly two weeks before the box is sent. I do not feel that my stylist views the pics I am including to show the "look" I am interested in. And some of the clothing is repetitive; I received the same color and styled slacks in my most recent order, that I received in my earlier box. Communication is inconsistent; and some policies are not good for the customer...for instance, you cannot return an item that they provided you as an exchange.
Thank you for your honest feedback. We're glad to hear you’ve found some pieces you’ve enjoyed, but we’re sorry about the concerns you've had. Charging prior to shipment allows us to curate your box, but we understand the frustration with the timeline. The brands that don't charge you up front charge fees for styling, shipping and everything else. The best part about Stately is the one price is the only price you will pay for that box of items!
We’ll be sure to have your stylist review your account to ensure the selections better match your preferences and eliminate any repeats. We also recognize the importance of clear communication and will work to address any gaps in our process. Your feedback is invaluable, and we’re committed to improving your experience.
When I first joined the world of corporate America it was after 20 years in uniform and my idea of business casual was a pair of cargo pants and a polo. Stately has helped me to build a professional wardrobe that keeps me feeling confident and well styled.
Thank you for your wonderful review! We’re thrilled to hear that Stately has played a role in helping you build a professional wardrobe that makes you feel confident and stylish. Your journey is inspiring, and we’re proud to be part of it. If there’s anything specific you’d like to explore in your future boxes, just let us know—we're here to help you continue elevating your style!
My experience is being positive so far. I've been a member for about 4 month and so far I have liked all the out fits. I have to exchange one piece so far that they sent me by error and they agreed to replace the piece because it was not part of my style profile.
We’re so glad to hear you’ve had a positive experience and are enjoying your outfits! Thank you for letting us know about the exchange—we’re happy we could quickly resolve that for you. We appreciate your membership and look forward to curating more looks you’ll love!
I have been with Stately for 4 months now and I wish I had started sooner. Stylist that actually listen, amazing variety and quality of clothing, and affordable costs—if you are reading this, this is the affirmation you are looking for to sign up now.
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you've had such a great experience with Stately over the past few months. Our team works hard to provide a personalized styling experience, and we're so glad that it's resonated with you. We're also happy you’re loving the variety and quality of our clothing at affordable prices! Your affirmation truly means the world to us. Thanks again for sharing your experience, and we look forward to continuing to serve you!
Didn't get any emails for a long time. Suddenly started receiving like 4 everyday. I tried to unsubscribe but I guess in their world that means "Send me more emails." I just created a filter to where anything that even remotely contains the word "stately" straight to trash. You change the company name I'll change the filter. Ain't no limit of filters. Good day gentleman!
Thank you for bringing this to our attention, and we are truly sorry for the frustration caused by the emails. Please feel free to reach out to our member services team so we can look into this.
I don't enjoy shopping for clothes and have dated clothes. I've had 3 deliveries and love the experience. It's fun to open the packages and the outfits are really nice. They are clothes I would probably never consider trying on but are really nice!
Thank you for the wonderful feedback! We’re so happy to hear that Stately has taken the stress out of shopping and refreshed your wardrobe with pieces you love. It’s great knowing we’ve introduced you to styles you might not have tried otherwise. Here’s to more exciting deliveries ahead!
The pants are good. Shirt one is good. Shirt two is nice-looking; I went to try it on, and the button popped off the collar, and then a second button popped off the wrist/sleeve. Ugh. "Now don't be sad, because..."
Thank you for your review! We’re glad you liked most of your items but are so sorry about the buttons on shirt two. That shouldn’t have happened, and we’d be happy to replace it for you. Please reach out to us, and we’ll make it right!
I tried another box before. They flat out didn't listen to my needs. It was summer time 90+ weather. They kept sending me flannels sweaters and pants. They were ok for the future but it was summer. I wanted cool clothes to go out in in the moment not 5 months down the road. My First box was what I wanted a cool style for a guy in my 30s. That fit the time of year.
Glad to hear your first Stately box hit the mark with the style and season! We’re all about getting you pieces that fit both your vibe and the weather. Thanks for sharing—feedback like yours helps us keep the focus on what really works for you!
I wish I could give better regular feedback about every order. Then I could get better more consistent orders.
We do allow members to rate every item in their boxes! You should receive an email once your order is delivered to rate each item and the box as a whole. Your stylist uses this information to send other items in future boxes so we can make sure to knock it out of the park!
I'm glad that I am able to return the items I do not want. My boxes are typically half horrible and half home run. I will continue for a while but until I purge my old clothes, it's getting pretty tight. The quality is questionable on some items as they don't seem to look the same after one trip to the laundry. For a shirt to cost $125 and not make it through a wash cycle is a concern, and of course, then it's too late.
Thank you for your honest feedback! We’re glad to hear that you appreciate the exchange policy and that you’ve had some hits with your boxes. However, I’m sorry to learn about the quality concerns you’ve encountered, especially regarding the durability of the items after washing.We take quality seriously, and your comments will help us address these issues with our team. If you have specific items in mind, please feel free to share those details, as we want to ensure you have a great experience moving forward.
We appreciate your support and look forward to helping you find more pieces you love!
I like the clothes a lot. I have been able to branch out of my "norm" and use some new styles. The issue is that (for example) I have asked that my pant size change to 32 versus 33. I have asked three times and yet they keep sending me the wrong size. I also noted that I live in Florida and it's Summer. Why would they send me a black suit coat. I don't need suit coats, I said that previously, they keep coming.
The shoes they send every month are nice, but how many can I possibly wear? It would be nice to be able to mix it up a bit. Overall the quality is good. I will keep the service so long as they start LISTENING to my requests.
The communication is horrible. Also I never received a return label after paying for expedited shipping.
I am pleased with the clothes that have been delivered in my three shipments. There is a great variety to the clothing and I'm very happy with the look and feel - nothing feels "cheap" and I am VERY happy with how I look. I've recently lost 70 lbs and completely at a loss for how to dress my smaller body - your designers have been fantastic for me.
Thank you for sharing your experience, and congratulations on your incredible achievement! We’re so glad to hear that our team has been able to help you feel confident and stylish as you navigate this exciting new chapter. Your kind words mean the world to us, and we’re honored to be part of your journey. Here’s to many more shipments of looks you love! 🎉
My curator has gotten my size and fit dialed in right. Most every piece is tailored to my size and athletic fit. Quality brands on all clothes and shoes, too. Thanks!
We’re so happy to hear that your curator has nailed the sizing and fit for you! It’s great to know that the tailored pieces and quality brands are meeting your expectations, especially for an athletic fit. Thank you for taking the time to share your feedback—it means a lot to us. We’ll keep working to ensure each box is a perfect match for you!
I've received 2 boxes so far and both contained the wrong sizes. I wear a 33 pant and they sent me size 38. In the next box I received a shirt for a tall person. I'll stay with the service for a few more boxes and re-evaluate.
We’re sorry to hear about the sizing issues in your first two boxes. Thank you for giving us the chance to improve! Our team is here to ensure your future boxes better match your preferences. Please don’t hesitate to reach out with any specific fit details or concerns—we want to make this right for you.
So far I been ok with the clothes not excited but satisfied, but my problem is if I'm paying you guys on the first why I'm waiting 15 days to 20 days to receive my package. You already know my style and what I want so why am I waiting 15 days plus last time I got something you sent the same shirt in the same pants before please don't double up and I would like more accessories
Thank you for your feedback. We're glad you've been satisfied with the clothes but understand your frustration with shipping timelines and duplicate items. We strive to ship boxes as quickly as possible while ensuring they are thoughtfully curated, and we’re working to improve turnaround times. We'll also review your account to avoid repeats in the future and make a note to include more accessories. Your insights help us grow, and we appreciate you bringing this to our attention!
My first box was AMAZING 👏🏾 🤩 just by giving them the size I wear and telling them how I like to dress...THEY DECKED ME OUT! Do you hear me baby I can't wait to get my next box. I got a couple of my family members and friends trying them out now!. THANK YOU STATELY 😊 HAPPY CAMPER HERE!.
Thank you so much for your incredible review! 🎉 We’re overjoyed to hear how much you loved your first box and that we nailed your style preferences—your excitement is contagious!
It’s amazing to know you’re spreading the word to family and friends. We’re thrilled to have you as part of the Stately family and can’t wait to impress you with your next box. Thank YOU for trusting us with your wardrobe! 😊
Here’s to more amazing outfits and happy camper vibes! 🕺✨
Ive asked you not to send me any more blue, gray or brown Sport Jackets. Lo and behold my latest order had... you guessed it a Blue Blazer
Thank you for your feedback, and I’m truly sorry to hear that your latest box included an item you specifically requested to avoid. This isn’t the experience we aim to provide, and we understand how frustrating it is to feel like your preferences weren’t taken into account. We’ll review your style profile and notes to ensure this doesn’t happen again. Please don’t hesitate to reach out so we can address this and make it right for you.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Can't wait to send you even more amazing items! Thanks for being a Stately member.