State Farm

They defrauded me many times, raised my premium ~50% every time I have been victim of accidents where I was not at fault, they are extremely passive aggressive. They got $10,000 from the insurance company of the other driver by winning the case in arbitration, but sent me an email stating that they had lost the case. When I insisted to receive my case file so that I could fight it myself, they finally confessed that they had won the case and allowed me to get my $500 of out of pocket expenses back. To get it reimbursed as promised, I had to call them dozens of times in extremely frustrating back and forth in which they pretended to send me the check in my mail but it would never arrive, they pretended to send it to the wrong address, and ultimately they finally paid me after several months of struggle and frustration. I have started with a $300 per month to then pay $580 per month for years! I am trying to find another insurance but they have blacklisted me and so I can only keep paying them. THEY ARE CRIMINALS. DO NOT GET IN THE TRAP. I am now requesting my client's file and THEY REFUSED TO GIVE IT TO ME MANY MANY TIMES! They conspire with other corporations to retaliate against whistleblowers and are extremely abusive. DO NOT WORK FOR THEM, PAY THEIR INSURANCE, HIRE THEM IN ANY WAYS. This corporation has lost its function in our system and it is only abusive, hence it is a cancer and it is oppressing us.

I been with StateFarm for years! The last 6 months my monthly payment has gone up $56 dollars! I made a claim on my boat and they told me I was covered! Took 37 days for them to send someone out to look at the damage! Then they decided I was not covered and denied my claim! I try to call but nobody will talk to me or return my calls! No choice but to get a lawyer! It should not have to go this way!

After suffering a house fire, I requested an experienced adjuster. The one they sent was awful. After sending numerous emails, calling, posting to social media and having my agent request a new adjuster here I am with the same incompetent adjuster. I guess I hire an attorney next.

Beware! State Farm is NOT a good neighbor.

I'm Billy Livingston. I've had full coverage for two years. I wish I can sue them or get a refund to fix my truck. Today's world. State Farm is a Scam. It's not a real company. They are only talking your money. It's sad but true. I don't know if it's just State Farm. Insurance is a scam.

The law in many States allows the vehicle owners to choose a repair shop without interference from their current insurance company. A deer ran into my stopped vehicle and State Farm only paid about 50% of the cost of repair...My deductible was $500.00 NOT fifty percent of the repair. I have never filed a claim before...and my last ticket was 32 years ago. This is going to litigation and I will ask for all of my policy payments to be refunded due to breach of contract. Go read about all of their other thefts

State farm claims acted in bad faith and delayed delayed and gave us the run around for years after covid to have our claims processed. The tire blow out is covered under comprehensive coverage and they made all these excuses and then finally denied claim after a 7 years customer with no accidents the claims person is named abe and has no idea what he is doing or saying, This company should be held accountable for fraud and acting in bad faith to good customers, They are a scam and have a terrible track record of denying claims and the agent is worthless

Do not get State Farm, they're terrible. I have roadside assistance and had a flat tire once so I ordered a tow truck through the app. The towing company they sent crashed my car into a parking garage at the dealership and then it went down as an at fault accident and SF dropped me. I had to fight to keep my policy but I should've just let it go because now I'm currently in the middle of a claim and they literally towed my car then forgot about it for days and when I finally called them to check on it, they said it's still sitting at the towing place but they can't really do anything about it bc of the holidays. But they disregard the fact they wasted so much time and my car has just been sitting at a random towing lot. So now I'm without a car or money for a new one. I would recommend getting Geico. One time I was in an accident with someone who had Geico and I sent pictures of the damage to Geico and had the money in my bank account the next day.

I had state farm insurance for 40 +years and never had a problem until now. We brought a truck in June 2023 new truck we had a 500 ductable which was no problem. In November we hit a big bird flew in front and broke out the right head light. We had two proposals from Ford which is a ford truck and both were around 1 was 2300 and other 2400 which they found more damage after they replaced it so it was a little more. So they told us we had to buy replacement parts because the 2023 were no longer new because the 2024 have came out and truck was only 5 months old. But that's wrong because it was a new truck. So they only pay about 1;000 to fix our light because they said we could go to Ohio and they would do it with off brand parts. We live in fl. You have a brand new truck and put off brand parts when the truck is only 5 months old This is very disappointing for state farm.

As my title states... unbelievable how incompetent even my local office is. I gave them one last chance after getting shuffled around by Progressive/others, and they blew. Had to split a payment because of a billing error, and it took them almost 3 agents almost 45min. Including the one who setup my policy, to figure out what was going on instead of simply applying a stupid second payment in 20 minutes flat, so I could be on my way. The setup agent acting all confused as heck. Leaving me shaking my danged head.

They will never do anything for your car! Your agent will ignore you and write to you whenever he feels like it! For towing you'll have to wait 12 hours! They never put a supervisor when asked to speak to one. They hang up on your face! Poor communication! They don't care to give you any status of your roadside assistance! On top of that raise your monthly payments whenever they feel like it without notice! This is the most trash insurance company you'll ever get! I'm contacting the news tomorrow because I am going to warn people about this State Farm scamming insurance company. I called them for towing at 5:42 pm now they are telling me my car will get at 6am the next day

I was parked well off the road. A driver who knew he was having "rolling blackouts" was driving at high speed on the wrong side of the road. He sliced off the whole side of my car. There was a witness. My insurer, State Farm, did not even try to get compensation for me from this criminal driver. Instead, they lied to me repeatedly and awarded me only $1700, which they claimed was the value of my car. Then, unknown to me, they declared my car "salvage." I was unable to repair or replace my car. DMV refuses to register it without elaborate repairs and inspections. Cops are threatening to tow me. Because of this I may go completely belly-up and have to live as a "Bag Lady." I am urging everyone: do not ever give insurance companies a nickel more than required. Over the years State Farm received roughly 20k on this policy. And now what I am doing is holding the sack!

Linda Jolley, Palo Alto, CA

3 months have passed by since accident and they have not paid my car which is a total loss, shop said it was a total loss and they want to do a second estimate which doesn't make sense, I have reported to the Georgia Department of Insurance

I have never seen an insurance company work so hard to avoid having to fully pay a valid claim until now. The representative spent an hour or more looking at every single shingle on my garage roof. These were 20 year 3-tab shingles and were only 8 years old and had obvious wind damage. Not only that, they took 2 weeks to come up with their low-ball estimate of $1167.00 to repair the roof and their BS explanation. After my $1000 deductible they are going to pay me $167.00. I spent $4567.00 to have the shingles replaced and I am getting $167 from State Farm. State Farm sucks!

State Farm has more interest in buying sports arenas. Paying pro athletes for commercial advertising. Then paying claims. However, they will take your money to finance their investments.

Been with St. Farm since 1972, prices keep rising, over a 25% increase in car ins. This year alone. My home insurance asked I get estimates on hail damage, then they send out their appraiser who tells you nothing is wrong after three repair co. Tell you yes there is damage from hail. Very condescending, and once a file is claimed you cannot say just forget it. It is on record. A once respected company is no longer that good neighbor.

Good luck if you have an accident, even if it's not your fault. You will have to do all the work, calling the other person's insurance, going online, filling out forms, sending in pictures and the police report, trying to get a rental car. All with no help from State Farm. But, at least you're keeping Do-Nothing-Brad and his angry secretary employed in Chapin, SC.

Do NOT go to State Farm for auto insurance. They're lying scammers. A 93 year-old woman recently drove 4 feet too far to the right, into the bike lane, and hit my car with my door half-open, and they said I was almost completely liable. I spent hours measuring the street and showing that the accident would not have been possible without her driving at least 3-4 feet too far to the right, they said this didn't change their decision because the measurements "were taken after the accident." Can't wait to make them pay in court. Total scumbags.

I was hit by a state farm policy holder. I had 2 customer service calls and it was the worst experience I have ever had with any "representative".
When I asked if I could speak to someone else. She stated "you sure can, you can call back" and hung up the phone. This is after I sent an email requesting assistance, enterprise and my agent called several times trying to speak with someone... 5 days prior!
I feel bad for those people that need to deal with them on a regular.