Lie and cheat to get a claim, they tried to give us at fault to someone who hit us with no license no insurance no registration also tried to get us to admit we hit him when he hit us and has evidence of side swilling someone else this was insurance fraud and I want justice for what happen.
My son was a passenger in a car in Charlotte, NC. He was shot 2 times by a Road Rage driver. He is lucky to be alive. StateFarm did not require the driver, who is their customer, who had full coverage on the car, to even have his car (full of blood, interior bullet damage, bullet hole in the door) to be inspected by police. The driver didn't even return the calls to the police or the detective. StateFarm should have required that due to the type of accident this was.
Their negligence, aloud the shooter to get away with this. They did not cover any of my sons medical expenses, loss wages, NOTHING!
My wife and I live in town for 24 years we had been using a no name insurance company for twenty years with no problem. Our goal was to get a known name insurance company, unfortunately we picked the wrong one State Farm. Everything was fine till I had an accident they ended up totaling my car and when charged me increasing over the next year and a half Allstate saved me over 100.00 use them State Farm sucks
I don't think your advertising staff realizes the ad which features two people and the guy who says he will Never get married, never have children, never live in the suburbs, never own a minivan - and for all these "nevers' he does exactly what he said he'd never do. Following his track record, the last never is "never let you go" where he is sitting with his wife and two daughters on a couch; well since all his prior "nevers" to which he swore he would never do - he did each and every one! So what is that telling you about his last "never" to "never let you go"? Follow the pattern and you can assume he will in fact "let them go" eventually. Think about it advertising geniuses...
Had State Farm For around 40 I believe it was my first claim I turned in I was treated terrible. I turned them into the Attorney Generals office etc. That just made them mad. I had to Go on high blood pressure meds. What I have read about them Delay deny and defend its true. I really was happy with State Farm till I put in a claim.
6:30 AM on 11/27/22 my daughter was in an accident where she saw the other car driving erratically and increasing speed on a dead end road, so she pulled aside and stopped her car. The other car continued almost as if aiming for her car. The other driver admitted to staying out all night and falling asleep at the wheel so clearly admitted fault.
My daughter hit her face on the dash and will now have a permanent scar on her face. Horrible!
Unfortunately, she has the same insurance "State Farm" so State Farm is running all my daughters claim thru my insurance. This is wrong. Deductible out of pocket? They are clearly low balling the car as well even after I've submitted 100 receipts of car parts we added to the car when we rebuilt the engine to enhance the value as a high-performance engine.
So now she's out her car and permanent scar, and they want to low ball me and short me by 5K on the car.
I'm really at my wits end with the fact that they are running the claim $#*! backwards.
What a crappy company. I've been with State Farm for 3 years and my driving record is clean, my car is getting older and I've no tickets.
Yet this company has the audacity to raise my insurance by $26 a year. Surely the older the car gets and the cleaner your record wouldn't you have thought that one's insurance would be less. Am I missing the point here?
After a devastating barn fire which spread to my home... State Farm has been better than "a good neighbor"! My adjuster, Jennifer, is stellar in understanding my loss and works majic getting things going. Always answers my calls expediently, very knowledgeable and explains things in general terms. Couldnt be happier despite it all.
So a month ago my son was driving home in the dark and ran over someone's muffler that was laying in the middle of the road and punctured a hose. We towed it to a garage filed a claim and Statefarm had it towed to one of their facilities to have it looked at or so we thought.
The tow truck driver they hired caused significant damage ripping the bumper off and so they wanted to total the car when they caused most of the damage.
Well then they said we could have it looked at by anyone we wanted and get an estimate from them so they towed it and this time the tow truck punctured his door.
Now we find out my son only caused 1,100 worth of damage and the 2 different tow trucks caused between 7 -8 thousand dollars worth of damage. They're getting a third estimate and won't give us a rental. We've gotten told sorry this shouldn't of happened but that doesn't help anyone.
My family was canceled by State Farm. We had a few accidents. Two at fault and one not at fault. At the time my stepdaughter had her accident, she didn't reside with us. I've had State Farm since my first car in 1985. My wife had them for 24 years. We had a bit of bad luck, and the underwriters canceled us. Years of a clean record and on time payments only to be put out like trash. I guess longevity doesn't mean anything with this insurance company, nor empathy. I can understand if I hit them up with a claim every year. One would think they'd see if there's a pattern to accidents claimed over a period of time. Not a small time frame compared to the number of years a person has been good with them. They don't balance out. What a shame.
I HATE giving a star at all... they can't even explain their bill Rude, got hung up on 3 times, they have no care for customer service or support. How they going to send my info to penndot stating I had no insurance but try to bill me for the same month! WTF
They call they leave a number and you call and leave your number multiple times and get no replies you call you agent he says he will get to the bottom of it and still no answers your home owners policy is worthless, after a month still no calls Alexis claims adjuster must get paid for doing nothing if another month goes by I will pot her whole name on.
I stuck with State Farm and State Farm - Brian G. Youmans Insurance Agency Inc. for 25 years. I asked him multiple times to go to bat for me. He refused, over and over. I have been fighting with them for over a year. Now, I have to pay 7 thousand dollars to fix my hail damaged roof. This is a legitimate claim. State Farm makes it impossible to speak to someone that can make a decision. They will not call you back. Don't make the same mistake I did, leave State Farm NOW! State Farm wants me and the contractors to ignore multiple MN codes.
See photos for what statefarm thinks is a color match
I have had three claim from 1980-2020 first had to do repair on my own them had to hire lawyer to get them to pay. Second claim hired a structural engineer to make them pay. Third car damaged when parked at grocery store claims were not helpful in helping the made me pay high deductable even the body shop commented it was too high in price of deductable said it was an accident. Would not classify as uninsured motorist as it would be half the amount of my deductable. State farm has low rates but if you have a claim they want to pay the least possible to the client. It's there business plan. Don't be lured in by low rates. You will have to fight them to pay your claim.
This was a while back but I have a friend who recently had problems. Because of State Farm my insurance went up so high that I couldn't afford it, after of course they dropped me after one accident. Then called me to tell me that I would be culpable for a portion of what the woman was owed. They didn't fight for me at all. I hired a lawyer independently, told them that the woman had a walker in her car. I only got the ticket because I yelled at the cop for not listening to me. My car was completely sideswiped, the evidence that I was already on the road when this woman hit me was so frustratingly obvious. I won my case, the woman only got her liability covered. It was discovered that she had tons of preexisting conditions. State Farm did nothing for me, aside from take my monthly payments, and screw me when I really needed them. I've had tons of insurance companies since, all better than them.
I waited from 7:30pm to approximately 3:30am for a tow. This is the second time this occurred. I am in the process of cancelling my insurance. During these difficult times we must continue to hold people accountable for their actions as well as the representative of their company. I will not continue to pay for a service at a company where I don't feel respected.
They added something to my account and will not tell me what it is. Very uneithical practices. The agent is an a... Customer service did nothing but waste my time and can not figure out why my rate is over what it was the previous months.
Fraud
Very crappy insurance, not helpful and would say you are not paying enough here and there. When theres trouble they would always look for excuse, oh no you are not under this or that... Not very helpful neighborhood
Cindy and Sue from the Hillsborough, Nj office, are the best ever. They followup immediately, and are so helpful. I have been with State Farm, and changed agesnt to Cindy, and the best thing I ever did. With the last storm, I cannot tell you how helpful they have been.
I've been with State Farm for more than 6 six years. I have 6 rental properties, all under Statefarm. My mom, my brothers, my relatives, all bought home and business with State Farm. Everything was fine until one of my rental properties had issues, I filed a claim with State Farm. Not only it took forever for them to approve, they also tried to find all excuses not to pay you the loss of rent. I filed the claim in Feb, and until now which is more than 8 months. My rental property is still under repair. They refused to pay the loss of rent during this time. After this incident, I lost faith in State Farm. I tried to appeal with them and waiting for their response. I recommend that no one should purchase home insurance with State Farm and go thru the same things that I have suffering. This is the guy who is repsonsible for my claim below:
Randy Boyum
Claim Specialist
State Farm Fire and Casualty
Answer: Scam. They are terrible. Will take money from you and not explain why My grandpa has been with State Farm insurance since the 1960's. We have had great service up until the last 6 years. Everyone has always told me they were shit and told me all bad things about them but I always stood up for them. Well I'm here to say that was a slap in the face. We have filed a total of 8 claims this whole 60 years he's been with them. 3 for car wrecks, 1 being our fault, 1 being both parties fault, and the other one being the other parties fault but they did not have insurance so State Farm had to cover it. Another claim was when my car got stolen. There's was $1500 of damage done to it when it was stolen. THEY SPENT $15,000 FIFTEEN THOUSAND DOLLARS BRINGING IN STATE FARM LAWYERS AND INVESTIGATORS TO TRY TO PROVE MY DAUGHTERS DAD AND I WERE LYING ABOUT IT GETTING STOLEN. MIND YOU IT WOULD HAVE BEEN ONLY $1500 TO FIX THE PROBLEM. THEY TREATED US LIKE CRIMINALS AND RACIALLY PROFILED MY DAUGHTERS DAD, EVEN TRIED TO GET US PUT IN JAIL FOR FRAUD. BUT GUESS WHAT THEY COULDN'T BECAUSE WE DID NOT LIE, IT WAS NOT FRAUD, MY CAR REALLY GOT STOLLEN. They are ignorant and even belittled me so much it made me cry. WHICH INFURIATED my grandpa and he confronted our representative about it and he said "there's nothing I can do that's what they do to people" They have lied to us multiple times. They cancelled my road side assistance because I had 2 incidences "too close together" We pay by the 6 months. I pay for my cars I own and my grandpa pays for the other cars because we are on a family plan. Well last time it was due it was $800 each for my cars. It's usually $600 each. I thought it was a one time thing and I paid it. But then I got another bill for $800 for the 6 months for each car. So I asked my insurance representative why it went up $200. He said he didn't know and he couldn't figure out why. There was also nothing he could do about it. They also called us and told us we were late on an insurance payment (again we pay by the 6 months) but they called 5 months into this last payment (that was most definitely paid I have plenty of proof) and said we were late on that payment. Why would you just now be contacting us if we were 5 months late on a payment and we still have coverage. So she went back through her system and called us said that she was "wrong" that it popped up it is due next month and she thought that meant we missed a payment. Is she dumb or what? Then proceeded to tell us we were 2 car payments past due. Which isn't true. And how would she know if it had been true. We never have been late on a payment. We are actually 2 months ahead on every car payment we have. So I called the bank that gave us the loan for this car and they said they have not communicated with State Farm at all. That that would be illegal to do without our consent. That when someone calls about an account, they have to verify they are that person, and then everything that is discussed and done is written in the notes of that phone call and put with that account so they can go back and look for future reference and such. I know someone that recently stopped working for them and she said I quote "I will not work for a company that is dishonest, deceives, doesn't care about their clients, tries to screw them over, does NOT act in way insurance companies should or any company should, and treats people like criminals. We are here to help not to screw people over. But State Farm does just that. Their clients pay extremely high prices but cant use their insurance half the time because State Farm is trash and wants to fight every claim that's filed. I have morals and values and working for them makes me look bad. I can't believe the things they are doing to people and the way they are treating people. I WILL not work for a company that is more than greedy, takes advantage of people and manipulates people. I'm thinking about calling the Better Business Bureau and I encourage you all to as well!" I know for a fact (from another person I know that currently works there and is getting ready to quit because of that horrible things State Farm does) that they will do absolutely anything and add fake charges to people's bills just to get extra money. So with that being said STATE FARM THIS IS WHAT I HAVE TO SAY TO YOU FOR SCREWING ALL YOUR CUSTOMERS OVER (especially ones like my family that have been with you for 60 plus years) AND NOT DOING RIGHT BY US. SCREW YOU. I HOPE THE WHOLE COMPANY GOES OUT OF BUSINESS AND IT REALLY SHOWS WHAT KIND OF PEOPLE YALL ARE. **Remember when you said you would drop me if I filed a very very small claim WELL HERES ME DROPPING YOU HORRIBLE PEOPLE.
State Farm has a rating of 1.2 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with State Farm most frequently mention insurance company, customer service and good neighbor. State Farm ranks 109th among Home Insurance sites.