asked byon 8/17/19
Scam. They are terrible. Will take money from you and not explain why
My grandpa has been with State Farm insurance since the 1960's. We have had great service up until the last 6 years. Everyone has always told me they were $#*! and told me all bad things about them but I always stood up for them. Well I'm here to say that was a slap in the face. We have filed a total of 8 claims this whole 60 years he's been with them. 3 for car wrecks, 1 being our fault, 1 being both parties fault, and the other one being the other parties fault but they did not have insurance so State Farm had to cover it. Another claim was when my car got stolen. There's was $1500 of damage done to it when it was stolen. THEY SPENT $15,000 FIFTEEN THOUSAND DOLLARS BRINGING IN STATE FARM LAWYERS AND INVESTIGATORS TO TRY TO PROVE MY DAUGHTERS DAD AND I WERE LYING ABOUT IT GETTING STOLEN. MIND YOU IT WOULD
HAVE BEEN ONLY $1500 TO FIX THE PROBLEM. THEY TREATED US LIKE CRIMINALS AND RACIALLY PROFILED MY DAUGHTERS DAD, EVEN TRIED TO GET US PUT IN JAIL FOR FRAUD. BUT GUESS WHAT THEY COULDN'T BECAUSE WE DID NOT LIE, IT WAS NOT FRAUD, MY CAR REALLY GOT STOLLEN. They are ignorant and even belittled me so much it made me cry. WHICH INFURIATED my grandpa and he confronted our representative about it and he said "there's nothing I can do that's what they do to people" They have lied to us multiple times. They cancelled my road side assistance because I had 2 incidences "too close together"
We pay by the 6 months. I pay for my cars I own and my grandpa pays for the other cars because we are on a family plan. Well last time it was due it was $800 each for my cars. It's usually $600 each. I thought it was a one time thing and I paid it. But then I got another bill for $800 for the 6 months for each car. So I asked my insurance representative why it went up $200. He said he didn't know and he couldn't figure out why. There was also nothing he could do about it. They also called us and told us we were late on an insurance payment (again we pay by the 6 months) but they called 5 months into this last payment (that was most definitely paid I have plenty of proof) and said we were late on that payment. Why would you just now be contacting us if we were 5 months late on a payment and we still have coverage. So she went back through her system and called us said that she was "wrong" that it popped up it is due next month and she thought that meant we missed a payment. Is she dumb or what? Then proceeded to tell us we were 2 car payments past due. Which isn't true. And how would she know if it had been true. We never have been late on a payment. We are actually 2 months ahead on every car payment we have. So I called the bank that gave us the loan for this car and they said they have not communicated with State Farm at all. That that would be illegal to do without our consent. That when someone calls about an account, they have to verify they are that person, and then everything that is discussed and done is written in the notes of that phone call and put with that account so they can go back and look for future reference and such. I know someone that recently stopped working for them and she said I quote "I will not work for a company that is dishonest, deceives, doesn't care about their clients, tries to screw them over, does NOT act in way insurance companies should or any company should, and treats people like criminals. We are here to help not to screw people over. But State Farm does just that. Their clients pay extremely high prices but cant use their insurance half the time because State Farm is trash and wants to fight every claim that's filed. I have morals and values and working for them makes me look bad. I can't believe the things they are doing to people and the way they are treating people. I WILL not work for a company that is more than greedy, takes advantage of people and manipulates people. I'm thinking about calling the Better Business Bureau and I encourage you all to as well!"
I know for a fact (from another person I know that currently works there and is getting ready to quit because of that horrible things State Farm does) that they will do absolutely anything and add fake charges to people's bills just to get extra money.
So with that being said STATE FARM THIS IS WHAT I HAVE TO SAY TO YOU FOR SCREWING ALL YOUR CUSTOMERS OVER (especially ones like my family that have been with you for 60 plus years) AND NOT DOING RIGHT BY US. SCREW YOU. I HOPE THE WHOLE COMPANY GOES OUT OF BUSINESS AND IT REALLY SHOWS WHAT KIND OF PEOPLE YALL ARE.
**Remember when you said you would drop me if I filed a very very small claim WELL HERES ME DROPPING YOU HORRIBLE PEOPLE.
Complete Scam. Will avoid all your calls and when i asked why i haven't received any bills they told me they don't send bills you just have to know when you have to pay... well if i never paid a bill with you guys how am i suppose to know that... i just started with state farm. So i would need at least the first bill sent to me so i can know where to pay and what date it's due... they will try and screw you over any chance they get to get more money from you. Would not recommend doing any business with State Farm
State farm is a scam and supports, aids and abets criminals.
State farm has a implied fiduciary duty to me and the public. I thier client them my fiduciaries eefuse to report blatant insurance fraud.
I recieved my first new car back without thendrivers side curtain air bag, structural parts were not replaced, pillars, quarter panel and rocker panel.
This companies stance is to abandon a loyal customer and turn a blind eye to fraud, by doing so they are aiding and abetting these criminals, by allowing them to continue thier enterprise.
State farm.is a horrible neighbor insure with them and get screwed royaly.