Bamboo Insurance has a rating of 4.68 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bamboo Insurance most frequently mention customer service, and fair plan. Bamboo Insurance ranks 2nd among Home Insurance sites.
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I called Bamboo Insurance for a quote on a rental property. The policy I had was not renewed as the insurer has withdrawn from the market in California. The agent I spoke with (Richard) was more than helpful. He handled everything quickly and efficiently while maintaining a very friendly attitude throughout. I will happily return for quotes on other properties in the future.
When buying policy, things were good initially, quick response but once done, no response, not even received the evidence of insurance both by me and my mortgage company. Bamboo charged double from my escrow and me., lot of things going bad way.
I called Bamboo Insurance for a quote on a rental property. The policy I had was not renewed as the insurer has withdrawn from the market in California. The agent I spoke with (Richard) was more than helpful. He handled everything quickly and efficiently while maintaining a very friendly attitude throughout. I will happily return for quotes on other properties in the future.
We purchased a new home so needed to get our insurance handled quickly, not easy these days. We received a prompt quote and timely followup from your staff. Thank you!
Hi, Mary! We're truly happy to hear that your experience with Bamboo Insurance was as seamless for you as we strive to make it. Thank you for taking the time to share about it!
Cheers,
Bamboo Insurance
Richard is a very experience agent, he understands what I need and and tailored to fit.
Appreciated his great effort.
Hi, Simon! We're so thrilled to hear about your positive experience with Richard. It's the exact kind you deserve when purchasing something as major as insurance! Thanks so much for sharing.
Cheers,
Bamboo Insurance
I was impressed with the exceptional level of service provided. The agent Brett Hanson exhibited a remarkable commitment to prompt communication, ensuring that all inquiries and concerns were addressed in a timely manner. Moreover, the agent demonstrated a deep understanding of the available coverage options and provided detailed explanations, which greatly assisted me in making well-informed decisions.
Hi, James! We're so thrilled to hear about your positive experience with Brett. It's the exact kind you deserve when purchasing something as major as insurance! Thanks so much for sharing.
Cheers,
Bamboo Insurance
As we received a notice of non-renewal from our previous carrier due to no fault of our own, the pressure to find a way to insure our home was a bit overwhelming.
Not only, did Noah Larsen, our Sales Support Advocate, explain things in a clear and concise manner, he made suggestions that helped alleviate the stress of navigating these difficult waters and made sure our home is covered both through the California Fair Plan as well as the Difference in Coverage policy with Bamboo.
His ongoing communication through the entire process, even after the policies have been written has been exceptional.
Hi, Garth! This is awesome to hear about! We second that Noah's great, and we're happy to hear he gave you such an incredible experience after what sounds like a pretty stressful moment for you. We truly appreciate you sharing about it!
Cheers,
Bamboo Insurance
My insurance agent Noah went above and WAY beyond to get me insured. Farmers insurance dropped us because we live in the California mountains. I couldn't find anyone to insure us. Noah set me up that same day. Helped me with California fire insurance and DIC insurance. He worked late on a Sunday to help us. Who does that anymore? Bamboo does! I see Noah as a part of the family now.
Hi, Cheryl! This review gave us goosebumps! You deserve an amazing experience, and we're so happy Noah delivered that (and more). Thanks so much for sharing!
Best,
Bamboo Insurance
Rahman was very kind, knowledgeable and helpful. He responded quickly and helped us secure homeowners insurance after being cancelled by our long time insurer (in CA but with a wildfire risk of zero).
Hi, Cheryl! We're so happy to hear about your great experience with Rahman. It's the exact kind you deserve, especially when having to look for insurance! Thanks so much for sharing about this.
Cheers,
Bamboo Insurance
I spoke with an ahent. He went o er all the coverages and costs. He helped me set up my homeowners ins.
Hi, Anita! You taking the time to share your amazing experience with us means a lot. We're so glad to hear you have what you need from it. Thanks for sharing!
Best,
Bamboo Insurance
Bamboo insurance notified us that our homeowner's insurance policy will be cancelled due to the fact that the insurance company no longer covers our area. They found similar insurance in coverage and price. It was very smooth and easy.
Hi, Kathryn! This is awesome to hear! We're thrilled that we were able to give you an experience worth sharing about.
Cheers,
Bamboo Insurance
Richard made the process simple and easy for me when other people in my area have had difficulty finding coverage. I've passed his name and number on to several people
Hi, Jeff! Wow, this is an incredible review for Richard. We're elated that you got the experience you deserve, and that Richard went the extra mile to make sure of that! Thank you for choosing to work with us, and for recommending us!
Cheers,
Bamboo Insurance
As you know it's difficult to get good customer service this day and age. I have to say they were on top of it. I worked with Brandi and she was fantastic!
Hi, Nicole! Sounds like an incredible experience with Brandi - and we're thrilled you chose to have it with us! We're super grateful you took the time to share about this.
Cheers,
Bamboo Insurance
After falling victim to the California insurance company exodus I found myself in need of insurance with no time to spare. Thanks to Mark Coleman and Bamboo Insurance my problem was solved. Mark quickly handled the paperwork and provided two very resasonable quotes. I subsequently obtained a policy and the pressure is off!
Hi, Randy! We're so thrilled to hear about your positive experience with Mark. It's the exact kind you deserve when purchasing something as major as insurance, especially when you need it quickly! Thanks so much for sharing.
Cheers,
Bamboo Insurance
Crystal was super helpful in explaining the challenges with my home policy and guiding me every step of the way and always checking in. I appreciate all the excellent service sheand the Bamboo Team provided!
Hi, Shane! Wow, this is amazing! You taking the time to share this positive experience with Crystal and Bamboo Insurance means the world to us. Thank you!
Cheers,
Bamboo Insurance
I like the process was easy! Kyle Dake was the one helping me without with all Quotes insurance! I like because he *******@text me and he said we can do either by text o call, o email! Text was very nice field very comfortable and I talked to him and explain it everything
Hi, Richard! We take your experience with us very seriously, and we're so happy to hear that Kyle provided the kind of experience we aim for. Thanks for choosing to share!
Best,
Bamboo Insurance
I got in touch with Bamboo after Farmers increased my rate arbitrarily by 75%. Noah was great and I ended up with *more* coverage for 60% less. I strongly recommend getting in touch with Bamboo if you feel like you're paying too much for home owners insurance and not getting enough coverage.
Hi, Joe! We're celebrating your incredible experience with Noah alongside you. We're so happy to hear you ended up with solid coverage, without needing to break the bank! Thank you for taking time to share about this.
Cheers,
Bamboo Insurance
I was provided the information I needed for a new policy and got a better deal then I had anticipated. Great conversation with representative with everything explained and understood. Great experience.
Hi, Marilyn! We're truly happy to hear that your experience with Bamboo Insurance was as awesome as we strive to make it. Thank you for taking the time to share about it!
Cheers,
Bamboo Insurance
After attempting for over a week to change my $8,000 California Fair Plan Policy to monthly installments & dealing with 4 other agents who not only failed to make the change but never followed up with phone calls or emails, the deadline for changing the payments before my policy expired, came & went. Steven not only managed to make the change for me, despite the deadline, he was able to post my first payments same day which I was told was impossible by agents at CFP when I contacted them directly. I am so grateful to Steven for turning what was the most frustrating customer service I have ever experienced into a saving grace. So grateful to him for potentially saving me from what could have become financial crisis. Thanks, Steven!
Hi, Randy! We're celebrating your unmatchable experience with Steven alongside you. We're so glad to hear he was able to come through with exactly what you needed. Thank you for taking time to share about this!
Cheers,
Bamboo Insurance
I worked with Brett Hanson and he was a true professional. He was knowledgeable and extremely responsive. It was a pleasure working with him.
Hi, Bernard! Sounds like an incredible experience - and we're thrilled you chose to have it with us! Thank you for taking the time to share about Brett's service and professionalism.
Cheers,
Bamboo Insurance
After loosing my coverage due to my old insurer not covering California homes anymore, and amidst the chaos of homeowners insurances in California, I recieved a reasonable quote within hours and purchased the policy shortly after.
Hi, Hector! We take your experience with us very seriously, and we're so happy to hear that it was exactly the kind of experience we aim for. Thanks for choosing to share!
Best,
Bamboo Insurance
When my former insurance company basically made it impossible to continue my policy with them I was referred to Crystal Ruiz at /bamboo Insurance Company. Over and over again Crystal patiently walked me through the process of obtaining new insurance for my physical property at 766 Crown Drive, Lake Arrowhead *******.
She repeated (hen repeated again) the process necessary to transfer my insurance over tot the Bamboo Company. I couldn't have done it without her!
Hi, Elizabeth! We take your experience with us very seriously, and we're so happy to hear that Crystal provided you exactly the kind of experience we aim for. Thanks for choosing to share!
Best,
Bamboo Insurance
I cannot believe how easy, seamless and professional our experience was. Our broker backed out of helping us (California and fires) and when I sent what was done for us through Bamboo, our broker wrote back "they did better than I could have for you."! Enough said.
Hi, Candice! This is an incredible review! We're elated that you got the experience (and coverage) you deserve. Thank you for choosing to work with us!
Cheers,
Bamboo Insurance
The agent I worked with was professional and worked tirelessly to secure my insurance. It was a very complicated situation and she came through with shining colors. My hat's off to her and her team. Thank you so much!
Hi, Sharon! Wow, this is amazing! You taking the time to share this positive experience with Bamboo Insurance means the world to us. Thank you!
Cheers,
Bamboo Insurance
Sign up was very fast and easy. Agent had very good advice on coverages. Overall very good so far. The user website however is very bare minimum and only allows for making payments. You can't see your policy or update anything which is not really acceptable in this day and age. All other companies have these basic features.
Hi, David! Thank you for this honest feedback. We’re happy that your experience with your agent was on point! Regarding your feedback on the client portal, thank you for sharing that - and we hear you. We’re continuing to focus efforts on enhancing the online experience for our clients, and this type of feedback is incredibly helpful. Thanks, again, for choosing to share about your experience with us!
All the best,
Bamboo Insurance
Noah,L. Was willing to listen and gather information to better assist me. Many insurnace companies would not even listen due to me living in California. I really appreciate the customer service across the board.
Hi, Valerie! You taking the time to share your amazing experience with Noah means a lot to us. We're so glad to hear you have the coverage you deserve. Thanks for sharing!
Best,
Bamboo Insurance
From my first call to the final signing of documents my experience was seamless. Communication was great and I'm very happy to be with Bamboo.
Hi, Robert! We're truly happy to hear that your experience with Bamboo Insurance was as awesome as we strive to make it. Thank you for taking the time to share about it!
Cheers,
Bamboo Insurance
We're a growth-oriented insurance organization on a mission to deliver an easy and innovative insurance experience with an unwavering focus on customer advocacy. We're using data and technology to simplify the insurance process, while enhancing transparency for our partners and policyholders.
Bamboo was founded on the premise that the insurance industry needed a refreshing change. Our founders knew that for us to make the change, we had to be the change. Unlike larger companies, we ignited this effort through sensible technology that cranks our efficiency up while driving your costs on coverage down. We look forward to providing you with an insurance experience you deserve.
Hi, John! This is awesome to hear about - what a great way to kick off the New Year! We second that Richard's great, and we're happy to hear he gave you an experience worth sharing.
Cheers,
Bamboo Insurance