Starbucks

Really lovely coffee, service was really quick and had my order of coffee within a couple of days. Keep up the good work will be ordering from you again in the future.

People always say that Starbucks coffee is not the best or whatever. I not only enjoy the coffee they make sure that the customer has the best experience.The loyalty program is pretty cool.

I don't even know where to start. 1. They treat their employees as disposable garbage and cut every corner they can to avoid paying workers enough/giving them health insurance or 401k (kiosk workers technically work for the store their in, not Starbucks) 2. Customer issues get bounced off of one employee and onto another, they don't ever take responsibility for their mistakes and just send you to call another person after another. (The app isn't run by Starbucks, but for some reason the app help center says to call the stores for issues.) The stores can't do ANYTHING about the app, it's doesn't have anything to do with what they do, and they will tell you to call the people that run the app who can actually take care of your issue (if those people aren't in the mood to talk to customers, they might just send you back to the store number (which, again, they can't do anything.) Just a very poor corporate giant with a poor business model that still remains functioning and thriving as they avoid taking accountability for everything they do.

Miserable customer service, executive department and website/apps. We have a Starbucks account where our payment method is linked to our account so we may earn stars for rewards. The Starbucks Cafe we go to is in a Market32/Price Chopper grocery store.

Previously, every now and then purchase history shows with the $ amount, but no stars, shows as 0.0 earned. Then this started happening on a frequent basis. Called customer service, most speak English with a very broken accent. Explained the issue. We were told they stars are being added after the fact, even though they do not show in the history of the app & web page portal, the stars are still being added as they can see this on their end and to just "Trust Them". I don't trust them, the site should reflect the added stars/adjustment after the system adjustment in history. Each and every time we call them about the problem, there is an endless computer voice prompts from hell, then you need to jump through hoops to get to a live person, prior you need to enter your gift card #, the pin, then the person on the phone will ask you the same info. Waste of time.

Also read plenty about accusations about Starbucks Union Busting Efforts, but denying it all.

Another Woke, Go Broke Company. Bet the Executives are making a huge amount of $$$ even though the are inept. Take a look at how much their company stock has gone down in the past year. They are just as bad as BBB.

Every time we go to Starbucks we ask for triple carmael and we pay for the drink and what we want i it so why DON'T we get it? Because they don't get it! Then they want be smart asses and fill half cup with carmael so they still ain't getting it right! That's a slap in the face putting that much carmael in it! Come on ppl all we asked was triple carmael.it NOT that hard! Then they act like we are the ones who are wrong? We as customers are the bloodline of all and any business we go to but some ppl DON'T get that! Or is it because Starbucks is such a wide successful business that they don't care how many customers they lose because there's always another new person that will drive thru or walk up? ONLY REASON IM GIVING 2 STARS IS FOR THE VANILLA BEAN SCONES THAT I LOVE! AND THEY DO DESERVE A 5 STAR SO MAYBE I SHOULD DO A DIFFERENT REVIEW FOR THEM! LOL IF IT WEREN'T FOR THEM I WOULD OF STOPPED COMING HERE A LONG TIME AGO!

Many of these reviews deal with the politics of a big co. Moving in and driving small coffeehouses out of business. That may be, but in the American economy model, that's what for-profit entities, large or small, do; gain as much market share that they can. Doesn't matter what type of business it is.

That said, I find the customer service at Starbucks to be first-rate, and applaud them for their recent diversity training initiative. As a minority, I've never been treated as anything but a valued customer. Their places are clean and well-maintained. Staff are always courteous and quick. I had some trouble with their wifi once in recent months, and the staff was too busy to go troubleshoot it. I commented on it in feedback to the Starbucks website as I had to get in to refresh my card, and less than 24 hours later, received a message from their nat'l customer svc center apologizing for the outage, and promising that they'd both alert the regional mgr to the event, and have their tech support resolve the issue. It was resolved when I came in the next day.

Hi all, I'm not a fan of Starbucks mostly because of the cost but I do not wish for them to struggle. The good of Starbucks is they offer so many different types of beverages and provide employment for many. Here is what all of you have got to realize. Yes, Starbucks leans left in the political realm and have shown strong support for them BUT in return what has happened? Some of your stores are being forced to close. WHY? Because the political left is pushing the agenda to close the economy to hurt Trump. Well that isn't working but what is working is the left is hurting people like you and the places you like to go. A message has to be sent to the liberal left, because they have forgotten they work for YOU. You, we need to tell them get to work to help our nation and not continue to hurt families with your policies to promote money in your pocket and power in your hand. Vote republican, vote out all democrats. No not because the republicans are great but because at least they are not working at hurting families, they are interested in keeping people working. Think before you vote this year, look at what the left has done to hurt so many and done so without any second thought. Is that really who you want to see in power? They will come for you in a second if it will help them. Evil people need to be sent packing.

Honestly, there coffee is the best in the world. I really cant imagine my morning if I don't drink there. Always fresh coffee with very polite staff. Love it

I have been to Starbucks and they advertise there cake pops but every time I ask for one they never have them it's bad advertisement

It's always been a fun company to work for and each store I've worked at works really hard to work as fast and accurate as they can for the customer's best experience.

Starbucks sold 2 gift cards worth $250 each to a person with a fraudulent credit card. That thief then sold them to Cardpool.com. I bought them from Cardpool.com and transferred the money to my Limited Edition Steel Card. Today Starbucks cancelled that LE card and made it so that I could not use it while they investigate. Cardpool.com refunded me in full within 2 hours. No complaint there. My complaint is that Starbucks sold a thief gift cards and now they have a chargeback on their hands. That is not my fault. That happens in business. Why would Starbucks hold my card hostage now? It is just a card, it has no money on it anymore. They will gladly load my other cards I have on file, with my credit cards I have on file, but not the steel one. It just does not make sense. Customer service at Starbucks says there is no timetable for their investigation. Cardpool.com refunded me $430.00 without batting an eyelash, but Starbucks cant release a gift card with no money on it? It is a knee jerk reaction, and no one is thinking it through. I expect more from Starbucks, a 32 Billion dollar company. Unbelievable.