Starbucks

Starbucks delivery service offers the convenience of enjoying your favorite beverages without leaving home. The plus side is the variety of options available for delivery, including hot and cold drinks, pastries, and snacks. Additionally, the delivery process is straightforward, with orders often arriving within the estimated timeframe. However, there are drawbacks to consider. The quality of beverages upon delivery can be inconsistent, with some orders not meeting the same standards as in-store purchases. Furthermore, navigating the delivery app and resolving issues with orders can be challenging, as customer service responses are often delayed or unhelpful. Overall, while Starbucks delivery offers convenience, improvements in beverage quality and customer service responsiveness are needed to ensure a satisfying experience for customers.

The coffee in Starbucks is bad. It does not have any taste or aroma. Each time I have had coffee, they serve coffee with no bean strength.
Unless they improve the coffee flavour, people are going to find other alternatives.

Starbucks Rewards is a fantastic loyalty program for coffee lovers. The app is easy to use, and I love earning points with every purchase that I can redeem for free drinks and food items. The personalized offers and promotions add value to my Starbucks experience, and the convenience of mobile ordering and payment makes it even more rewarding

Im a Starbuck's fan, but I've never had an experience this dreadful. We go into Starbucks almost daily, mostly great service.

Highway 8 store in Stoney Creek (Fortino's Mall) was making up their own rules. We wanted a call back from the manager, it never came. We called customer service and they forwarded a message to have the District manager contact us, they never did. We called back customer service to ask for the Area Manager to contact us. They never did. Plus, they said there was nobody higher in all Starbucks to refer this to.

Each time we were told that we'd get a call back within 48 hours. We waited at least 72 hours each time.

Is this the new direction of Starbucks Canada? This is how businesses fail.

Starbucks is my go-to coffee shop for its consistently great coffee and cozy atmosphere. Whether I'm grabbing a morning pick-me-up or catching up with friends over lattes, Starbucks never disappoints. I appreciate the wide variety of beverages and the seasonal specials that keep things exciting

I will never go to Starbucks again and I have deleted my app when last week they charged me $7.09 for an iced vente vanilla Chai tea latte. When I got to the window I asked the girl that I found out was a Gen Z what's going on and her reply was "corporate greed". Sounds about right!

Purchased a drink without the ice. Was provided half a cup. Spoke to them and asked if they thought it was acceptable and was dismissed… absolutely appalling customer service… I didn't want half a cup of ice..

Yes, it is nice to go into a Starbucks from time to time (depends on the store however) -- especially if you have things to do on a laptop or perhaps read a publication, but the price/quality ratio for their coffee is now beyond absurd.

I always order the same thing. Tall - dark coffee with 1 raw sugar and "light" splash of cream.
So often my coffee is too white, too creamy.

There's got to be a standard that the staff at all Starbucks can get their system right, at my work place... 585 University Avenue Toronto, once u walk away, its too much hassle to return to get the problem fixed. And at the same time don't enjoy this cream with coffee flavor beverage.
It tasted like triple cream because coffee is not so hot.

Hope and wish they improve.

Starbucks coffee is a real treat for coffee lovers! I love the atmosphere at Starbucks and am always happy when I can enjoy their coffee. They offer a wide selection of drinks, ranging from classic espresso to a variety of lattes and cappuccinos. I especially like their cold iced coffee - it's the perfect hot weather drink.
The quality of Starbucks coffee is always top notch - they use only fresh beans and professionally trained baristas to brew the perfect drink. Every time I order coffee from Starbucks, I know that I will receive excellent quality and a unique taste.
I recommend Starbucks coffee to all connoisseurs of good coffee - this is an excellent choice for those who want to enjoy a tasty drink and a pleasant atmosphere. Don't miss the opportunity to try their coffee, you definitely won't regret it!

We buy large amounts of the holiday blend every year, from when they start showing up on shelves to shortly after the holidays because it is our favorite Starbucks coffee and we vacuum pack then freeze it to last months. This year, the first bags I bought from a Safeway Starbucks in Springfield Oregon were so terrible, it was obvious the coffee grounds were aged and had gone bad. That Starbucks, who should be expert by now in coffee, would sell last year's ground coffee is reprehensible. I wrote and sent pictures of my bags to customer service and asked them to mail me a replacement. Simple. They wrote back and told me I needed to do this and that to get a refund. Not having it. You can't handle your customer load if you make the customer do the work to correct your error. We were with you almost from the beginning, 40+ years. You lost these long timers.

I love your coffee but due to the unions stance on being pro Homus I have stopped bying your coffee. Is there away to find non union stores. If I knew that they are non union I would go to that store to buy my cup of coffee

It works, if im really in a rush and just HAVE to get my caffeine dose ahaha! But, would choose any local coffee shop any day. Although, their pumpkin spice drinks are top tier.

Spending on average $150 a week at Starbucks and having supported them throughout lockdown when there were virtually no customers; yesterday l was refused service by the same staff at the Galleria outlet in Melbourne, who know me by name - for the 'crime' of refusing an experimental jab. The most disgraceful, disrespectful and discriminatory conduct by a corporation that has long sold its soul. Boycott ban for life!

This location used to be great. Today, it is cold and curt. If you enter the store unmasked, which is fully within your right to do so as of May 26,2022 (as the governor lifted the mask mandate), the cashiers stand firm and refuse to greet you. They simply stare at you and wait for you to place your order. Last week, the manager stepped right over my feet to get to an impulse item and failed to say "Excuse me" or "Pardon, miss." Sadly, these staffers are discriminatory, and I think Howard Shultz would be appalled. Zero seating. Will report this behavior to corporate and hope for change. Kindness is king.

I went to a Starbucks on New Years Eve with 4 others. They were slammed with business and we waited in line over 20 minutes. When I paid with my credit card I was not given a receipt. It showed up on my credit card bill but I need the receipt for work. Online unable to make me a receipt. Agent was fine, but policy is unacceptable.

It's a hit or miss whether they are open on time. Two mornings ago she was slamming everything around and stating it wasn't her fault she was late. I can order the same drink every day and it's totally different. I have yet to see an attendant that is friendly in the last week. This in in a hospital setting. I will never go to another Star Bucks after this.

Starbucks is often inconsistent with the taste of the drinks and there is no accountability or care for the customer. I am told that I will not get my money back, I need to have them remake it until it is correct. They remake it sometimes three or four times before one of them gets the drink correct. They continue to treat minorities like dirt and I will no longer set foot in another Starbucks store again.