Starbucks is often inconsistent with the taste of the drinks and there is no accountability or care for the customer. I am told that I will not get my money back, I need to have them remake it until it is correct. They remake it sometimes three or four times before one of them gets the drink correct. They continue to treat minorities like dirt and I will no longer set foot in another Starbucks store again.
Went at Starbucks in Las Vegas and it was obvious that the staff there was not completely up to date on training. Multiple mistakes made throughout my visit. Actually getting your correct order is becoming rare. Very disappointed and will not be returning to what used to be my favorite coffee shop.
Today I ordered a Dark Roast brewed coffee. And when I got to the bottom of the cup. The quantity of grinds was overwhelming. This quality is quite low for this level of establishment and price point. I am not a frequent customer of SB. However, this is unacceptable at any frequency. It's no wonder the coffee was especially bitter today. I have pictures that I would like to include if allowed.
SO the job description says no experience then I apply and call and they're like "try again when you have more experience" So one or the other is lying to me, either the girl or the description is lying. Both can not possibly be true, it's impossible. It'd be like saying you're a human AND a cat, I'd literally know you have some issues. So do you need experience or not? Luckily for me I work somewhere better, somewhere that will get places in life because they hire the right employees. Starbucks if you continue to turn down good employees who are willing to work any hours and deal with any schedule changes, you WILL run out of business. Good luck continuing to hire $#*! bags, turn down all the best employees and see where that'll bring your business.
Visiting Jacksonville, Florida from Germany …. Went to various ones here, but the one on Dunn Avenue stood out to me. Not so much the employees but the manager! He is so friendly and don't mind doing cleaning! Very dedicated to his job. Love going there … got 1 week left here.
When the Starbucks app didn't send the order correctly, the employee, Sami, was very helpful to us. She helped us solve the problem and made our beverages new. She 's got great customer service, a really friendly person. She also loves her hard work and compassion.
My daughter was ordering for me and her, and we were ordering medium orders of Frappuccino(mocha)and a refreshment, but they ended up giving us a large order of normal Frappuccino(not even mocha) and the refreshment. Pretty awful to kids I guess, since every time I ordered something they never gave something that was wrong.
Me and my friend got Starbucks my friends order was cookies & cream and mine was strawberries & cream they both tasted like milk and ice mixed in a blender almost no taste please make something more delicious with more taste also really expensive and we only bought a small this makes me really angry
My friend and I like the place very much, we always drink delicious cava here and buy delicious treats. But today in the cafe we encountered rudeness from the waitress, who cleans the tables in the street (the bilaterian). Along with the products decided to indulge themselves and liquor (a small glass). This very "chemist" assistant came by and said that you can't drink other people's products.
A few days ago I bought a Latte coffee from your shop and it was really bad - cold milk and too much sugar. Pay attention, please.
I love your coffee but due to the unions stance on being pro Homus I have stopped bying your coffee. Is there away to find non union stores. If I knew that they are non union I would go to that store to buy my cup of coffee
Superb coffee, great staff, great experience! I used to hate coffee, but I'm hooked right now. Thanks to the gods of coffee at Starbucks. They always refund me whenever there is a problem with my order, and I am so thankful for that.
Starbucks is pretty consistent with their coffee and they always prepare it just the way I like it no matter where I go. It depends at what time of day you are ordering your coffee but for the most part its prepared quickly.
Well even tho there is a big rat problem and the rat is like a teenager size there was also this girl that Brought her robot everyone was nice even the customers well some but no one wears their mask thing is they make coffee to die for so maybe that's why also a guy was just on a poll for no reason
I'm so very upset. Bought a Tumblr cup was $16 the lid you cannot clean it has mold in it. It's two days old they didn't wanna return it didn't want to give me my money back because I didn't have a receipt. I paid cash for it..
I cannot deny their coffee and drinks were nice, but it is obvious that they are expensive. You can really find something as good for a cheaper price. I've been to a few outlets and their service are mediocre. Asked about the ingredient in a pie and they are not very willing to answer.
I love coffee very much. Therefore, it is my daily compulsory rituals to drink a cup of coffee before work. Thanks for being the best place where I can buy one. And the service is always at a high level.
What on earth is in the food? I ordered up some egg bites for my German Shepherd who enjoys a culinary treat of garbage & the occasional snack of dead decaying animals with no digestive issues at all. Feed her a couple of Starbucks egg bites & she's throwing her guts up.
Starbucks coffee shops know everything, what do they have there? So in each cafe very comfortable and cozy interior, all the details are thought out and look harmonious. Large range of different coffees, desserts, pastries. Everything is very tasty and appetizing. There is always a pleasant and cozy atmosphere.
Well for those who love this place more power to you but for me I just can not see paying such expensive prices for a drink. I do go there occasionally for a Chi Tea but only because I was given a gift card. But their employees are extremely friends and know how to treat their customers.
Answer: They have competitors, which by and large, are mundane.
Starbucks enjoys a strong reputation for its diverse product offerings and the quality of its coffee, with many customers appreciating the cozy ambiance and loyalty programs. However, significant concerns have been raised regarding inconsistent service quality, with reports of unhelpful staff, service delays, and poor customer support. Issues with order accuracy and dissatisfaction with pricing have also emerged, leading some customers to seek alternatives. Overall, while Starbucks remains a favored choice for many coffee enthusiasts, there is a clear need for improvement in customer service and product consistency to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews