Starbucks

Nowadays, coffee is very popular and many coffee shops are popping up. Because it is a very profitable business. The mark-up on a cup of coffee can be up to 800%. Coffee shops also sell fresh pastries such as croissants, cakes, etc. It is also a fairly stable business, people often buy coffee in the morning and go to work or school.

I appreciate that you have to hire Millenials with very limited attention spans but somehow the training is not sinking in. A great number of your workers seem to think it's ok to run out of coffee after which they quickly grind and start a new pot. Since they were chatting rather than working they pull a cup before the brew is finished. That's ok for the first customer but subsequently turns the rest of the pot into brown water.

Maybe try an edict that says the Bunn machines are running all the time. Given your cost of beans vs your charge out I suspect you can afford to throw some coffee away.

So I was just told by a Starbucks customer service representative that the very berry hibiscus refreshers are discontinued for good! I'm beyond disgusted! I'm not a coffee drinker and told them what about all the rural areas that don't have access to Starbucks besides their local grocery store!? The only thing I've been drinking for years is the very berry hibiscus refresher a box of 6 packets you could by from the grocery store and make at home! Now they are gone for good They said they have to go based on popularity when drinks come and go then she told me to go order a kiwi drink! Horrible customer service probably wasn't even a real person I was chatting with, and I repeated rural area no access to Starbucks! Unbelievable

I frequent Starbucks #******* 2108 South Clear Creek Rd. Killeen Tx. The young ladies on the early morning shift are soo helpful and energetic! I have had the greatest experiences and have tried beverages that I usually wouldn't due to their suggestions. If you haven't been go and experience Whitney and the crew on South Clear Creek rd. Killeen Texas. Who knows you may even meet me!

Had the worst experience at the Chowchilla, CA Location. They had six employees working. We were the only ones ordering inside and no one at the drive through when we walked in. We waited 20 minutes for a bagel and oatmeal to complete our $40 order. They were busy making on-line orders which were piling up on the table in front of us. Others came in after us and ordered. They all got their food before us. I asked if they had forgotten the two remaining items that we ordered. We waited another 10 minutes and I asked a second time to be told they have three lines and they would call my name when they were ready. You would think they would finish one persons full order before they start someone else's order. The icing on the cake was when I opened my container of blueberries and poured them into my oatmeal I realized they had mold on them. I looked at the packaging and they were expired and rotten. I will never return to this Starbucks. Very rude and incompetent employees.

We just went to Starbucks in ATL Concourse C and got awful customer care. The drink I ordered wasn't made correctly and when I let them know they argued that it was. I paid extra for expresso and mocha drizzle which they said they were out of whipped cream too. The only thing that they added for me was the mocha drizzle. They didn't even put the caramel on top plus no whipped cream to put it on. They could have cared less. One lady was screaming at people waiting for their drinks about where to wait. She was very curt! I don't recommend this place.

Went to the ft bliss Starbucks at the PX and I have to say I had the time of my life at this coffee shop the staff was friendly and upbeat. Got my drink out quick and talked to me the whole time I was there almost forgot my drink till they called my name that was how fun and exciting they made it. So I sat down and just watched for about five minutes thinking it was a fluke and they just did that for me. Nope they did it to every customer and even carried a bag around front of the counter to hand to a lady that had a small child with her. Adriana i think was ger name. Great place and I'll be back for sure. Someone should recognize this Starbucks for superior customer service..

Starbucks is the nicest and most solid coffee shop. The interior in every establishment is tasteful, very nice and well thought out. The food is a separate art form. Many kinds of coffee and cakes, muffins, macaroons, a lot of things. I often go there to eat something delicious.

My friend and I went for coffee - she had forgotten her mask; they threw a fit as if Covid just hit. She left immediately because the staff did not have any masks to give her. When I ordered the two coffees, the cashier said that I had to wait in line until they finish serving the drive-through. I was the only one in the store and there were 3 staff behind the counter just lingering; I said why can't one of you give me the order which was just plain black coffee no sugar or cream; the machine and cups are right behind you all and - they all had an attitude and grudgingly gave me the coffee. Arrogant staff with total of lack of ethics and knowledge on how to provide good customer service. I told her first and last time - never again. May be Starbucks has good business, but they could have even better if the attitude of their staff improves - this seems to be the norm from what others have told me.

Although Starbucks isn't my go-to place for coffee (I find the coffee sour, and doesn't compare to other coffee chains), I do love the aesthetic of the brand. I bought a tumbler from one of their shops and I use it daily! It's great quality, looks cute and makes me drink more water.
It was quite pricey at around $25 AUD. But I would definitely re-buy it.

The absolute worst starbucks company in the world. Poor customer service and horrible services. I went to 2045 Broadway, New Yor,NY store was closed on 10/10/2023,and Staff was in store behind counter at 9am. I contacted Starbucks and customer service representing stated for your inconvenience. I'll load 12 dollars to your gift card this was a lie. I've proof of the call on my phone with date time etc. I went to purchase some coffee on 10/23/2023 and nothing was loaded called I'm received the run around. This is unacceptable. Stop lying to customers and of course have proof. I don't recommend Starbucks how they treat their customers. This was an absolute embarrassment to not have money loaded which was promised when ordering. STOP THE LIES TO CUSTOMERS. TREAT PEOPLE THE WAY YOU WANT TO BE TREATED.:: :(( (((((((((((

The kids working there used to be nice. Now its seems to be a bunch of kids with attitude and when you ask a question they argue rather than kindly talk to you or answer. Seriously the prices are outrageous for what it is! I make a better latte at home. And my sandwiches are fresh not premade.