Stacksocial

Ordered subscriptions for photos and icons and am unable to download. They refuse to refund. I now wonder where are all the reviews on their site coming from? Stay away

PAID FOR A LIFETIME SUBSCRIPTION AND AFTER FEW MONTHS CANT LOGIN AND CONTACT THE SITE HERE IS THE PROOF OF THE SCAM THEY SELLING

Barry Allen (Support)
Mar 15,4:15 PM PDT
Hi Mustafa,

We are just a third party vendor who sells the product in a discounted price. In connection to this, any changes from the vendor's end is out of our scope already. Sorry for the inconvenience!

Hope you understand and have a great day:)
Your support hero,
Barry

I don't really reach out to support on websites unless I really have to- for my case I didn't want to especially for the issue I was having, but after contacting support I got a respond within minutes which I wasn't expecting especially after being told support will not reach to you until 1-2 days. Maybe I contacted support on a good day, but I had my issue resolved within an hour which to me is rare. I just want to show my support/love to stacksocial's support and my support hero Desmond :D thank you!

1: stay away from vpn asia a total scam
2: stacksocial should have done their homework when they want to promote clients on their site and check them out
3: vpn asia account has not worked since I got it and I am a tech for over 50 years and use vpn
4: vpn asia I believe the only have one girl as a tech and she knows nothing
5: very disappointed with Stacksocial for allowing such a crappy client advertise on their site
6: totally disputing charge through credit company -- I have all of vpn emails to me
7: all I wanted was a normal vpn service to use

Here's my experience I paid $349 for a computer that was supposed to have 32 GB of RAM when I turned it on it only had 8 GB of RAM basically they told me it's my tough luck too bad we're not refunding partially your money go to heck we don't care about your business that's what they told me I even tried to contact the CEO left email he never contacted me back all I wanted was $100 of my money refunded which I thought was fair considering this was supposed to have 32 GB of RAM and I only had eight they are nothing but false advertisement and fraud do not do business with

Order Software online, they immediately have money, thanks for your purchase then...nothing.
No email receipt, no software, nada. I email them and get this:
JC (Support Team)

Feb 19,2023, 6:19 PM PST

Hi There,

Thank you for reaching out to us about this. Redemption instructions for your purchase are sent to the email address used to complete your order.

When purchasing as a guest, redemption assets are displayed immediately after your transaction is completed, as well as in the email we send to you to confirm your purchase was successful.

If you're having trouble finding this email, we can also claim your license code for you and provide your redemption instructions in this email.

Please note: Once a digital purchase is claimed, it is no longer refundable. If you'd like us to do this for you, kindly reply to this email confirming that you consent to our team claiming the code on your behalf.

If you're experiencing an error, kindly follow up with a screenshot of the issue you're experiencing so that we can share this with the merchant who offers this product.

I hope you find this information helpful! If you'd like additional assistance with the process, just follow up and we'll be happy to help.

JC
Support Team Member

Find answers in our Help Center - https://support.stackcommerce.com/hc/en-us

Helpful Topics
Do you offer phone support?
Digital Product Redemption
Refunds and Returns

So I am supposed to give them something they never delivered in the first place nor did they even email me it was on the way, no receipt but rather want me to return it to their care so they can not send it back a second time...BUT>>>> you can't fix stupid

Originally I got a VPN that was advertised to do something it didn't. They responded no refunds when I send them a paragraph explaining the issue. I responded back "okay, that is all I needed to do a charge back". Then they offered me credit. I took it and ordered some light bulbs that worked with an app and changed colors. POS bulbs, horrible reviews on the android app. Wasted about 50 with them total and learned my lesson.

I cannot find out how to leave a rating on a product purchased. All the items have star feedback with how many have left feedback but I am unsure if it is made up because I can't figure out how to leave it on products I have purchased.

I rated them two stars because I did receive both my items, its just that both were POS and didn't work as expected. The lights don't even work on new android phones, I had to dig out a 3 year old tablet to use them. Its not worth my time to argue with them again. Just leave feedback anytime I see them pop up on slickdeals or Facebook.