I ordered a product through them and it wasn't as advertised. I failed to notice the " no refund" policy for this product, my fault, and the compromise was to offer me credit for a future purchase---fair enough!
My first and last experience with Stacksocial is a complete disaster. The product is a digital code for Wolfenstein: The New Order that has already released. That's right it's digital which means all I need for them to do is send me a code and I'd be happy.
On their site it says you will receive the code by 5/20 11:59PST yet I still don't have the code I spent 50 bucks on.
Starting to think I was scammed and should report this charge to my bank...
I bought something online and hadn't a clue what it was when the receipt showed up. Neither did the receipt say what it was. ENTER Stacksocial. They told me what it was - something I bought online. But not only that. They also told me how to get in touch with the persons I bought it from. HEY! Great service. High five!
I bought a $130 turntable from them and it did not work. The speed was uneven and the manufacturer (Crosely) said to return it for a full refund where I purchased it.
I purchased it From Stack Social and they do not accept returns. Not even for a door stop like this thing.
The worst... I am never going to buy a thing from them again.
My issues was a little different from most cases so took a little longer to resolve. The support I received from Desmond, was nothing short of fantastic. Desmond ( and the team from ecoweb) made contact everyday to check the progress of my case.
Great effort and work done by all, thank you once again to the team of support heroes...
Keep up the great work.
I had problems due to a lost package by the US postal service and Technabob's customer service was efficient and courteous. They gave me a credit which I used to replace the lost item which was a gift. Very pleased with their customer support! Thanks Barb!
I purchased a product I-Phone holder for car air vent, which you would think should work. However, the product falls off the airvent from the weight of the iphone.
You dont think about returns, until such a time... then you read. NON REFUNDABLE.
A vendor that doesn't stand behind the products they sell are not worth wasting any time considering. STAY AWAY from Stack Commerce
I ordered a Drone that came with an SD card. SD card wasn't with the package. I had to send several pictures to prove it was missing. After they determined it was missing, they decided that they didn't want to send the SD card and gave me a $10 credit on their site. I don't want anything on their site and the credit expires in 90 days. I asked for a refund and they are simply ignoring me now. I haven't heard back even though I have messaged them several times about getting a refund.
I paid $60 for their "unlimited access pass" and they emailed me a link saying I needed to pay an extra $24/month subscription fee.
When I emailed them, they responded with useless, irrelevant information. I asked for a refund and they then ignored me.
STAY AWAY FROM THEM. Go to Udemy or somewhere else if you want good online courses.
I had an issue with one of my products of which StackSocial was doing customer service. I think I sent my email at about 2.51pm, and got my response at about 2.53pm the same day. Yep, that's a response time of about 2 minutes. My issues were resolved within that one email too, I might add. Do I recommend StackSocial? Yes, very, very much so :)
My items took forever to arrive, so long that I canceled my order and asked for and received a refund. Jimmy of customer service finally obtained my refund for me and processed my request very quickly. The items arrived today.
My rating is an average of 2 for the overall experience and 5 for Jimmy.
This is fake website. I bought the coupon that didn't work and they were passing time, saying they are fixing issue.Its all bs. They didn't give me my money back. I was replying to all the emails but every time i got the message your ticket is going to close because you are not responding the emails. I requested many times for my money back. Now they don't even reply. It's sooo annoying. I'll never suggest to anyone to buy something from this fake website and will never buy any thing from this fake website
I wasn't happy about Bluetooth Cloud Earbuds I bought from StcakSocial. I filled out form on their website requesting permission to return them for a refund, even though the order confirmation said "non-refundable". Within an hour I received an email from StackSocial saying they had processed a refund for me, and what's more, I don't even have to return them since they are defective. Now that's what I call excellent customer service. No hassle!
I purchased a 3rd party app (VPN) which worked fine until I was denied access. The long and short of this was - Support Heroes - contacted the Vendor (Windscribe) for me and with the vendor's guidance, we were able to resolve the issue quickly. I am completely satisfied with the service and the product.
All these reviews late November 2017 were written by StackSocial employees or the same employee. Look at the text and the tittles. There is no way these are authentic reviews. These fake reviews should all be removed since they are not authentic. The 1 and 2 star reviews are the authentic ones.
Ordered item on Nov 25th and no follow up email. Item hasn't arrived and they took money from PayPal on Nov 25th. Doesn't seem to have any support... Don't trust now I have to try to get refund from PayPal.
So I'd ordered a wireless speaker from here that I changed my mind about, and the support guys were great in sorting it out. I was a bit POed that there was no button on the order page that I could directly use to cancel the order, but it turned out well in the end.
BUYER BEWARE:
The website automatically purchases items that you do not truly purchase!
After I had purchased an item on this website, it gave me other options of items that I may be interested in purchasing. I clicked on one of the items to add to my cart, but instead of adding it to my cart, it automatically charged my card and purchased the item.
I emailed them and asked for a refund, but they say they will only offer a store credit. I emailed them again to ask for a refund, and haven't received a response yet.
I stubbled upon stacksocial by accident, i was looking to buy software and some how I was re-directed to the stacksocial website. As it turns out the software I was going to purchase anyways was 80% cheaper through stacksocial. Lucky me, thanks.
I was sold expired WooCommerce plugins through the third party they were using. The third party refused to refund and said the plug-ins would be updated the next week. Over a week later the plugins were still expired. They have since stopped responding to my support emails to refund my payment.
Answer: It took a long time and the intervention of PayPal, but I got a refund--finally--for an item that was never delivered (because it was never sent.) The range of scores for this business makes me wonder why some people get good service and others are ignored--even defrauded.
Answer: They don't want to interact with anyone. You'll get these ridiculous emails from their "Support Heroes" team. They are all cut and paste nonsense, and they deny any responsibility for their vendors. I was only able to get action by working with my credit card company to reverse the charges because of the scam they pulled (item they advertised was not what they actually sold). As a precaution, I also advised my credit card company to automatically deny charges from them. My advice is to NEVER risk buying from them. It's like your mama always told you: "If it sounds too good to be true, it isn't."
Answer: Hi Humberto, We would love to help you on this. Please contact us at https://support.stackcommerce.com/hc/en-us/requests/new
Answer: I responded to an ad. Very stupid of me, and i will never do that again!
Answer: They have no customer service, just form letters. No matter how often you email them, you will get no response that makes sense. They have no way of contacting them except emails.
Answer: Clearly playing numbers game. Probably making their own positive reviews. No one stopping them. Internet scammers.
Stacksocial has a rating of 2.3 stars from 766 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stacksocial most frequently mention credit card, phone number and lifetime subscription. Stacksocial ranks 182nd among Gadgets sites.