Please don't do business with this company. Bad quality, the size chart is wrong and there is not way to get a refund. They will argue that as you item was on sale or discontinued they are not able to refund. Lie! The trick is that ALL the items on the website are on sale! They credited my payment twice on Paypal and Paypal doesn't protect your purchase because they are enrolled on Paypal as an outlet company. Stay away from this website!
I purchased a waist trainer from them and they sent me something really cheap, several pieces of thread coming out and not as pictured…. The picture has more hooks going up and down which makes it longer. What they sent is for a toddler… and made out of paper. They say no return because it was on sale…. It's was still $35 don't do it, I see they are in Phoenix so I might pay them a visit! It's almost as long as my hand… I have not even tried it on because It is cheaply made.
I bought 2 bras that were stated to be for post-surgery wear. The sizing was completely misleading and the product was not even close to the right size - I didn't have to try it on to see that. Because it was on sale they refused to accept a return.
I am stuck losing $66.80. I also want to warn anyone looking for this type of product - do not buy here. The quality did not seem worth even the sale price. They do not belong in this business. Perhaps the other products are better, but when you buy you are committed so be warned.
Ordered a rat shoulder brace. It did not fit at all. Let company know right away. Took two weeks to let me know because it was a sale item, like almost all their products, it was not returnable. Then they said I could resell it. What a scam. Product poorly made. Will never buy from them again. This is the first one star review I have ever given. Buyers beware
Stability Pro deserves No Stars. They sell cheap very bad quality products. Then they don take returns unless it is approved by them. I sent my items back un used, which they said I could get a store credit. They kept my money and the items I returned. If you want strong long lasting items and good customer service Don't use Stability Pro.
I ordered a pair of pants that was supposed to be mid calf. I got something that hits above the knee wheb holding it up. I enailed for refund instructions within 2 days. Weeks later i am getting the run around. This is a scam company.
I will never purchase anything from this company again! I ordered a 3XL sweat vest and when it was shipped the vest was actually a medium to small but it said 3XL! I tried to contact customer service to get a refund and was unable to do so because they dont provide working sources to actually talk to anyone. I didn't even get a confirmation email of my purchase. Worst online experience ever!
I ordered the ab stimulator. It was suppose to come in a box and it came in a bag. No instructions on how to start using it. So I utube it. Put batteries in the controllers and nothing. Emailed the company and their reply was a credit to purchase a different item but no refunds. Never again will I buy from this company again
They delivered a back brace I ordered that was size 3x mens. I returned it unopened and tracked the postage. I showed them that they received it back. I wanted to get it in my size. No answer to calls and emails.They got my money and I got screwed.
They forced me to buy two of the same products during checkout and wouldn't reply back to me until they mailed the items two days after the order was placed. They scammed me. I would never buy anything from them. And the products don't work as well!
Worst company ever! DO NOT BUY FROM! Customer service is non existing. Items on sale are non-returnable but don't tell you that when purchased. They just rob you of your hard-earned money! Shipping is the worst and especially when you pay extra for 2-day shipping, yea right, more like 2 week shipping! Should have stuck to Amazon instead. I will spend every waking hour of my day warning people until they close their doors! I got time.
This company will not take returns if your item is defective. They also do not answer their phones or chat is also unavailable. Emailed 5 times and wrote a letter. Finally I got response from an email with no good outcome.
This company is a scam i am so mad o didn't read reviews first. Customer service is literally none existent and i cant believe ppl can do this the products are not at all what you order and they r of lowest quality possible and the tag has writing on it like someone just sewed it n bc the size is not close to accurate
Typically I review my future purchases but unfortunately I did not research, my two waist trainers are nothing like the photos except in color. Poor quality latex thin and Velcro too small gauge and does not hold. Do not purchase anything from them
This item did not help & at times made it worse. Came with no instructions. Took a while to figure it out. Velcro straps very difficult to manage. It also resulted in a painful ankle. I had to remove the splint.
Placed two orders. After placing the first order they sent me a email stating they would give me 20 % off my next order so I ordered a waist trainer and I never received anything. They made labels or entered information to make it appear they wear in the process of mailing it. However they never mailed it and upon tracking the alleged packages it stated the packages only had labels printed but were never mailed. I want to file a class action lawsuit with some of these other consumers that were ripped off. I tried emailing and calling. I got an email claiming they would check on my order. But NOTHING CHANGED
I order a posture bra for an adult family member in need of back support. I ordered L/XL. It might fit a thin 10-year old. There is no refund option so I've written three emails to customer service asking what process to follow to exchange for some other item. Still no response! If you are a gambler and want to risk getting something you can use, don't care if you can't get a refund, and want to hassle without result for an exchange, this is the company for you! Zero stars for this rating!
Not the same medically obviously they came from a manufacturer that produces poor workmanship no instructions no return receipts this is a crying shame. No middle support cushion
Bought four Accidents
I've been trying to speak with a representative or someone from the company for over a week now to no avail. I've used every method demonstrated on the website and still haven't heard from anyone. My product still hasn't been shipped to me. At this point I just want my money back.
I ordered $300 worth of merchandise and received non of what I ordered they sent me bull $#*! shipment not even the size or merchandise that I ordered. In my pictures below is not what the box said it contains. I've been trying to contact someone for months now no response
Overview
StabilityPro has a rating of 1.1 stars from 305 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StabilityPro most frequently mention customer service, waist trainer and store credit. StabilityPro ranks 38th among Corsets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members