Brandi J.

So with covid going on I've been having to do everything online and of course I ordered my Dad's birthday present from home wet bar and I know I drove him crazy because I bug them everyday but it was a crystal $#*! and I was worried about it getting damaged well it was delivered shattered completely the postal service is fought because it was labeled and packed carefully I called them and emailed them and they literally told me okay a new one's being sent right now no run around no extra no nothing just perfection I will definitely be using them from now on and they have cool stuff

This company is a scam i am so mad o didn't read reviews first. Customer service is literally none existent and i cant believe ppl can do this the products are not at all what you order and they r of lowest quality possible and the tag has writing on it like someone just sewed it n bc the size is not close to accurate

Since I had already ordered a mother's day present over a month ago and still have no tracking number for it I needed to order something last minute with only 10 days so I checked on ProFlowers and they gave me the option for mother's day delivery expedited order so I paid the $20 for expedited delivery what should have been here on May 8th it's now May 9th I've called since yesterday I've emailed and I try to do live chat none of them have responded so I called the line back and click on the option to make a new order and someone got on the line within 2 seconds so what's holding them my problem and they said I will let me transfer you to another customer care representative where once again 30 minutes later no one still got on the line no I checked my shipment tracking number and the date on it has changed from the 8th to the 11th and I'll no longer need it because it was for mother's day wishes on the 10th not only did they allow me to pay for expedited shipping and not get it here they will not respond to any of my attempts to get in contact with them I want to put no stars

I originally really did want this service and on the first day of the free trial I asked them about what I was trying to do so it took them like a week to message back saying they're sorry but that's not exactly what they do but here's some of their sister sites I guess that maybe can help me. So right then I canceled my subscription they said my free trial would finish and then they would cancel the next month and then here I am with the money taken out of my account so I emailed them it took them over 24 hours to respond but the response said they're taking me off this subscription and taken any content I had off but it didn't say anything about a refund so I called and they said oh well since it took me 24 hours they cant give me a refund how in the hell I mean they could have at least left the month that I paid for on there but no be careful