My experience is the same as all the previous reviews. NO REFUNDS! BUYER BEWARE!

This place is a scam and I will explain why...

If you order from this place, you will receive a product, however it is very CHEAPLY MADE and NOT TRUE TO SIZE. I have purchased waist trainers from other sites and you can definitely see and feel the difference in the material. Also, if you are dissatisfied with the product, THEY DON'T DO RETURNS, ONLY EXCHANGES AND STORE CREDIT, but what good is any of that if you don't like the quality of their products and they don't fit you?

Also, their reviews are rigged. I was going to leave a negative review and it won't let me, which means they only add positive reviews on the site or the reviews are all fake.

Buy at your own risk from these people.

Additionally, I just noticed their mission:
StabilityPro is an American Company specializing in Sports Medicine Braces & Supports, Weight Loss Apparel and Body Shapewear. We make trusted quality products for both Men & Women. Customer service and satisfaction are our top priorities along with providing trusted quality products. Please feel free to reach out to us at any time with any questions or concerns, we are always working around the clock to assist you.

Just so you are all aware, they may be an "American Company", the the tag on the waist trainer says made in China, so it is not made in America. AND there if you look closely on the FB page manager information, it says the page is managed in the Philippines, US...

And if customer service and satisfaction are our top priorities along with providing trusted quality products were truly their "top priority" I wouldn't be writing all of this information and negative reviews here"

I ordered through their site and got a confirmation and order number stating it would be there within 3-5 days. They sent me a tracking with USPS. I continued to track in and wondered why it was stuck at a location for days. I contacted USPS and it turns out StabilityPro just created the label but never dropped off the packaged to be delivered. I got my email on the 19th and it is now the 1st and I still have no product. They do not answer the phone so I left a message. No call back. They have a live chat. They respond back at 2am-3am. I emailed them and it said their inbox was full and the message was kicked back to me. They will not answer my questions on the live chat at all.
This is the conversation on chat:

Me: I was wanting to know where my shipment is?

StabilityPro: Hi Amber!
Thanks for reaching out to us. Sorry for the delayed response. Due to the Corona Virus outbreak there have been delays in our infrastructure, shipping and supply chains. We are trying to attend to each customer chronologically as quickly as we can with our extremely limited staff that has been severely down sized due the government's mandatory orders. We appreciate your support during these hard times.
We have shipped this and sent it to the post office to be delivered. I will reach out to the Postal Service first thing in the morning and inquire about the location of your package and make sure it gets to you as soon as possible. If they have not located by the morning we will send you a replacement with priority rush shipping. Please feel free to keep both items when they arrive. Sorry again for the delay.
I spoke to my manager and she would also like to give you a 20% Discount Offer on your next Entire Purchase. Use code "CART20" during the checkout process.
Thank You,
StabilityPro

Me: I already spoke to USPS and they said the label has been created but the package still hadn't been given to them? That is the reason why it is still showing in Phoenix on the tracking. The label was created
On the 22nd of April and has not moved.
Thank you,
Amber

Me: Can you please tell me when StabilityPro will be taking my shipment to USPS for it to be shipped out?

StabilityPro: Hi Amber!
Thank you for writing back to us! We've forwarded your order to USPS. Once sorted out and scanned, tracking will be updated. Rest assured, we'll deliver your item the soonest time possible.
Thank You,
StabilityPro

Me: I would like to cancel my order and be refunded please. I ordered this item on the 19th and it still has not been delivered to the post office. I have contacted you by email but your email is so full that the email bounced back. I have called and left a message and a call was never returned. I messaged and was told 2 times that it got sent and I will be given information on Wednesday. I was not given anything or got back to and then had to message again. Then this morning at 2am got a message saying it got sent to USPS which it should have already been done. Nothing is updated and how is that possible at 2am? I just want to cancel my order and get my money refunded.

StabilityPro: Hi Amber!
Thank you for writing back to us. I am sorry to hear that, but our refund policy is very clear. There are no cancellations allowed. It is clearly stated in our refund & return policy. We do not manually amend or edit any order, we send exactly what you clicked on and ordered. An order summary is always provided before initial checkout. Post checkout promo final sale items cannot be refunded or canceled.
https://www.stabilitypro.com/pages/x
You have two options
1) We can issue you a store credit of the amount you paid so you can purchase whichever replacements you would like.
You must return the item in new condition/packaging to qualify for the online store credit
StabilityPro
3908 E. Broadway Rd Ste. 105
Phoenix, AZ *******
You have to include tracking information as a reply to this email. Once we receive the tracking info we will send you your online store credit code.
OR
2) I spoke to my Manager and she said instead of sending the product back and waiting for us to inspect it if can be resold as new we can go ahead and give you a 50% Off discount code that you can use to buy however many products & sizes you want and it will only cover our cost + Shipping. Your one time 50% Off for entire checkout code is "EXCHANGE50". You also will keep the old item. This way you will get the item much faster and not have to pay return shipping or go to the post office.
* Reminder, if you choose to do the store credit you must reply to this email with the tracking info of the returned shipment!
Thank You,
StabilityPro

Me: I still don't have the product or the replacement product that the company has promised but you do have my money. You still have not taken it to USPS or called me in regards to my order. That is the point. I can't return something I don't have.

PURE TRASH! The product is CHEAP and it broke! Took forever to get to me! Taking them to the BBB!

Website promises refunds. THEY GIVE NO REFUNDS FOR ANY REASON. Do not buy from the. Huge headache!