This site is a scam. Do not order from them. They will take your money, send you a fake tracking number, and you will never receive your order. They never respond to calls or emails. Finally, they are NOT accredited by the BBB.! Please do not make the same mistake that so many of us have already made. Even a single star rating is too much for the service they provide.
Ordered the heat knee wrap from this company. It did not work. The very next day tI emailed them and asked for a return authorization stating that the product was misrepresented and did not work. They advised I would get a response in 24 hours that was five days ago sent a second email request still have not heard anything so I'm out $23 plus please do not buy from them they're not reputable and they do not support the product
Purchased almost a month ago. Immediately took the coins off. Got a email saying the tracking starting in Arizona & nothing since. I expected a day or 2 delay, but a whole month. Im trying to workout & sweat today not NEXT YEAR!
Not responsive, Problem with the zipper. Product is cheap made. Plastic stick came through material sticking me in my back. I sent and email before I received the product that there was a error in the purchase and to cancel order. They disregarded.
I wish I would've read the reviews before I purchased. Everyone had the same experience as me. Purchased a waist trainer and it has been 2 weeks and all I've received is a fake tracking number. That's been sitting somewhere in Phoenix. I can not get in touch with them by any means. I am furious. It's all a scam. Don't do it!
I placed 2 order a week a part and that been charged 3 separate transactions. I still have yet to receive merchandise and up until this very second despite all the proof and screenshots I provide they insist I'm the dummy and that I processed my order with a different company. The picture and screenshots speak for themselves.
Have been trying for a month to get my order corrected. They sent the wrong items and their customer service is a joke. For almost $50 I expected much better. Never again and you should be a never was!
The worst customer service, took 2 months to get product I ordered of which half the items were missing. Finally when I received the product they were horrible. Material is cheap, fit is horrible... NOT WORTH $70+ Save your money and do research before purchasing a waste trainer.
Also, customer service sucks!
I bought a sauna suit. Needed to exchange it for another size. I followed their instructions and wrote their customer service. No response. This place is nothing but a scam!
If I could give this a zero, I would. Not only did this not work, it was made out of paper! This tore after the second time using it. What a waste of money. I wish I was smart enough to look up the reviews of this company before I made my purchase. Now I keep getting emails to purchase other products from them. Buy at your own risk.
If I could it would get 0 stars, they need to take the website down! It's a scam! Don't waste your money! I placed an order 2 weeks ago called to ask about the order no answer sent a email no reply tried to contact them thru messenger no reply! Over it just want my money back!
I ordered a back posture brace and when I went to open it the straps were already broken, a piece of the strap adjuster fell off. I really needed this for work because I sit at a computer all day and to be excited when I received it only to open the package to a broken product really upsets me. Then I have emailed twice and called and still no response. I went from upset to angry and it just isn't okay to not respond like they said that they would.
If you purchase and they offer you a discount as a new customer and you need to return your item (which will not be what it was advertised to be) then they will refuse to accept return for a refund because the item was "on sale". This is a bogus business practice and as for customer service the only way to reach them is thru FB messenger.
Buyer Beware!
If I could give it less then a 1 star I would. This company is a scam everyone! Save your money! They don't have a customer service whatsoever. It says a label was created almost a month ago and still nothing! Post office hasn't even received a item from the so called "company" Smh next time I know to read reviews before purchasing from any bootleg $#*! company such as theirs. Highly disappointed.
Placed an order for a knee brace. Received shipping notification but nothing really moved. "Label created" stage for days. Emailed company. No response. Disputed with PayPal. Package suddenly started moving. Received the "brace". Cheap thin foam and flimsy fabric do not offer any support and it will not last a day if... IF. It was actually a knee brace. Goes around just fine on the wrist of a child and looks more like defective hospital restraint than a brace. Emailed company asking for a refund. No response. This company is not US registered, consumer complaints are useless and don't scare them. Storefronts on eBay and Walmart are full of fake reviews. If you like a cheap and non-functional item, you either have very low standards or posting a fake review. Avoid.
I would gave them negative score if I could. I purchased a keen brace in April 17th, on 18th they send me email with a tracking code. However the code with USPS says they had created shipping label and never shipped it. I asked few times through different format for refund, they refuse to give me refund until now and insist to ship another set. I said no but they still shipped it anyway, which is not only too late for me but also a wrong item. I am fed up with their attitude and way to treat customers. Show never shopped on their site at first place. Always contact your credit card to get your item back.
I bought a poorly made ankle brace and tried to return it but got this response "Your purchase does not qualify for a refund or an exchange since the item was on sale and discounted." Their products are constantly discounted with all the coupons they give out so there's little chance someone will buy this at full price. They mention this caveat at the very bottom of their return policy under "Exclusions" but you wouldn't think there would be any exclusions with the way the rest of the policy is written. I even read the return policy prior to buying and missed it.
Please. Everyone that is considering to purchase a product from this company, DO NOT DO IT. They are a scam/fake/shell company that will not follow through on your purchases. They have a "dummy" voicemail service if you call their listed number. Their email leads to nothing as well. They may provide you with a USPS "tracking number" for your purchase and inform you that they "shipped" it, but this is not the case. Dont spend money here with them.
Hi if you are thinking to order something from this site think twice or more do not buy anything unless you want to loose your money. I made an order and never received my products first they give the excuse of Covid then they were trying to blame me for my address but at the end I hit nothing
I've worn my double Velcro waist trainer three times and the plastic is sticking out of my side. Do not waist your money here people. I am out 42.00$. I am a single parent so for me that's a lot of money.
Overview
StabilityPro has a rating of 1.1 stars from 305 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StabilityPro most frequently mention customer service, waist trainer and store credit. StabilityPro ranks 38th among Corsets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members