When I pitched sofamania to my client on a recent project, they were skeptical about the quality and service of sofamania, I am regular with sofamania and I assured them that these guys can deliver. We purchased a outdoor set and few chairs and all were delivered in time, my client is happy with the furniture and I was able to finish this project sooner than their expectations. A win-win for my client and me. Thanks sofamania!
Hi SofaMania, i am happy to have this item at a reasonable price. Your ongoing offers are very good that really helps a lot. Along with that quality of the foam and cushions is good and chaise is comfortable to sit. I am using this chaise since long and i am happy to see the durability of the item. I can sit or lay down on it for long hours. Every hole was at its place and also every part in order to complete the item is in the box. Minor assembly was required which i did by myself. The chaise is good for small space apartments. It is the right fit as per my requirements. Thank you for such a beautiful product.
Along with the chairs, i ordered accent table from you. Table was perfect and matches with my expectations. It was neither too low nor too high in height and fits in my place properly. It can be moved easily from one place to another according to the requirement. I used to keep many a small things over it and sometimes i forget after keeping it but i find it easily there. Design is also wonderful. Thank you!
After a lot of back and forth with Sofamania support team they patiently and promptly responded to my million questions about the difference between different recliners, fabric used, cushioning etc., I finally settled on the recliner as a gift to my couch-potato husband for his birthday. It was delivered within 7 business days from when I ordered it - right in time for my husband's birthday! The good thing is that we are really satisfied with our purchase.Thank you Sofamania for the fantastic experience!
I was looking to purchase a new sofa and landed sofamania website, thanks to their ad campaign... I read reviews and decided to take a chance. I wanted a sturdy sofa with easily cleaned fabric and good support. Made the purchase & haven't looked back. The sofa was delivered in 2 weeks and I am pleasantly surprised by its comfort and great amount of support. I like sofamania for their honest pricing and great customer support, I would be recommending them to friends and family.
At first i was skeptical about price but it's definitely comfortable and worth for it's price. I was also worried about it being too memory foam- but it is a pretty darn good balance of soft and firm. I liked the mattress very much. Such a nice sleep i had with my kids for last 3 months since i started using it.
Thank you for sharing your experience with us. Leaving your input is greatly appreciate as we value your willingness to do so. Glad to hear you are content!
Aldo Scotti
Sofamania.com
Furniture arrived very fast. When we opened it, the assembly was simple. The quality is great. Exactly what we needed for our guests. Very comfortable. Love everything about this transaction and recommend the company and their products.
We bought this couch for our Air B&B. The first guests we had, two very small women, were sitting on the couch and it collapsed - the back leg just went wonky. My husband tried to fix it but the same thing happened again. He noticed that the wood of the frame that the leg was screwed into was very very cheap and thin. You get what you pay for and we learned our lesson.
Hello Aline, we do apologize for the current condition of the item, as it is never our intent to have such incidents occur. We would be more than glad to look into the matter to best rectify the matter. Thank you for your patience!
All is well. I am pleased with my purchase from Sofamania. It's an exceptional loveseat that is priced just right. I was a little skeptical as I read negative reviews about sofamania but the loveseat was so beautiful and aggressively priced, I took chances. Surprisingly, everything went well and was seamless, from purchase to delivery and after sales support, they have nailed it. I am writing this review as I realized that the reviews are only posted by people having bad experience and when everything went alright, no one bothers to put a favorable review. I am happy with your services sofamania, my review will help prospective buyers find positives about your company, and help them take an informed decision.
Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!
Aldo Scotti
Sofamania.com
I thought long and hard about the purchase and I would have to say it was due to the great reviews from others that made me finally order it. With the new direction I'm going with in my studio Apartment it is the first of the items I ordered from sofamania.com and ultimately i received what is desired. You made your place in my heart by understanding my choice and needs. Thank you so much SofaMania!
Hello James,
Thank you for taking the time to share your experience. We thank you for trusting us with your needs and do hope to hear back from you soon!
Regards,
Aldo S.
I see all the terrible reviews. I placed my order on the 3rd of the month i was told a week ago i would have confirmation. Fast forward 10 days later nothing so i guess I'll do what everyone else and file a complaint and get my money back this is ridiculous... i've learned my lesson no more online furniture shopping...
Hello, we do apologize for the delay. Some products are offered on a pre-order basis, with an estimated shipping window of 2-4 weeks. I will be looking further into the situation to best assist. Thank you for your patience!
This futon has everything I need! It is compact enough to fit in my spare room for my two kids. It is super easy to assemble. Color looks fresh, quality is good, very beautiful and comfortable to play, sit and sleep on it. Sleak design with modern look... Sturdy piece of the furniture... Great product at this price...
Got my sofa bed from Sofamania a day early, they deliver surprisingly fast, but can do better on packaging. When I received the package it was ripped a bit and FedEx guy told that this must have happened during transit. Fortunately there was no damage to my sofa-bed. It was easy to put together and the color is matching my decor! Its just a few days with the Sofa-bed and I am not sure about its longetivity, but overall I am happy with the services and products they offer. Recommended!
Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!
Aldo Scotti
Sofamania.com
When i received my sofa, it was packaged properly and the driver was so kind however i was upset because i already informed the team to deliver the package at the back side of my apartment and i guess i missed your message in which your team responded that driver will leave the package at the main gate or at the leasing/management office. I wish you could have stated that information in the description section only. However, i am completely impressed with the quality of the fabric, wooden material and hard metal used to make this sofa. So comfortable and everyone liked it!
Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!
Aldo Scotti
Sofamania.com
It came very well packaged, got it with in a week which adds more icing on the cake. The associate I spoke with was informative and professional. The table is nice and sturdy. These chair have high relaxation experience. It looks great in my patio. Great value fo money and nice quality.
Glad to hear! Thanks for the positive review!
I love this sofa very much. Very comfortable, easy to assemble as i assembeled it by myself, adored by every near and dear ones, very elegant, it's great! This is not my 1st purchase from your online store however it is the best buy i would like to say. The other items i expected to work properly for years but one of the chair legs were not able to support and it got broke after just 8 months. This sofa is amazing, holding capacity is good and the durability is nice as it's been almost 2 years from when i purchased it.
Thank you so much for taking the time to share your experience as it is much valued and appreciated! Thank you for your business!
Regards,
Aldo S
www.sofamania.com
I bought a light gray tufted sofa from sofamania.com and the color was totally off from the picture, it was cheaply made, it broke within a week and I tried calling several times to try to get a refund or it fixed or something and my calls were totally ignored. I was never called back or contacted in anyway and now have a broken sofa I paid $530.00 for! Do NOT purchase from them, they are a total scam!
Good mattress... Nice comfort... Brought it for my daughter as she was going for higher studies and going to stay in hostel. I am happy that it arrived on time and there was no chemical smell. The fabric is quite soft and smooth... My daughter loves it... Thank you...
Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!
Aldo Scotti
Sofamania.com
I purchased one of the fine looking sofa for my room. When i received it, the box was not in good condition and there was little scratch on the back rest of the item. I got very upset and immediately contacted the customer support team. At first, i was yelling at them because of my experience however the way they handled the situation is amazing. The rep. Was very polite and able to understand my situation. Accordingly offered me the best alternatives available. I choose one of the option that is the replacement part and received the part within 4 business days. Since then i never faced any problem with this item. I am happy with the durability, quality of the item and of course the most important aspect of any organisation their team work and human resources strength. Keep continuing your work, my best wishes with you.
Hello Kim,
Thank you for sharing your experience, we do apologize for any inconvenience cause but are very glad to hear we were able to rectify the matter and that you are satisfied, thank you!
Regards,
Aldo S.
How can i express my emotions for the experience that i had with team sofamania. I am so happy due to which tears are coming out of my eyes. I ordered one couch for my boyfriend and it was supposed to be deliver in 2-4 weeks. I was hopeless as i needed this item urgently before my boyfriend leaves the state. I am really touched with the amazing delivery service as i got this item on time only within 3 weeks which was more than my expectation. You made my day the happiest day of my life because it was very important gift to my boyfriend. I love you so much and keep on delivering the happiness through your amazing service.
This sofa is spacious enough for 3 to 4 people sitting & my kids love playing on it... I thought that it would be pure leather however it is not still it provides leatherette feeling... Tufted design provides modern & sophisticated look to it... Good comfort!
Answer: Hello Mary! Thank you for reaching out. You may reach us at 323-=981-9789 Monday - Friday from 9am-5pm PST. Thank you -Aldo
Answer: Hello, We're open from Monday-Friday 9am-5pm PST. Please know, there may be a time difference if you're in the east coast. Our number is 323-981-9789. Thank you!
Answer: Hello, can you provide us with a model number to ensure we provide you with accurate information. Thank you!
Answer: Hello, the driver will attempt to deliver to the front door, however I would recommend contacting FedEx directly for confirmation upon receiving tracking. Thank you!
Answer: Hello, all of your mattress are compressed and box. It will indeed need to be take out of the box to expand to its according size. Thank you.
Answer: Hello, unless the recliner is a power lift style, it will indeed be manual. For color options, you would have to click on the item directly, any additional colors would be listed on the righthand side, upon clicking on the desired option, the item itself will change color. Thank you!
Answer: Hello, most of our items ship via FedEx, the driver will attempt to leave the package at the front door, if not possible they would proceed with a mailroom or leasing office. However, the driver will not enter the residence nor assist with assembling. Thank you.
Answer: Hello, we currently do not offer the option to further date. If an item is in stock, it will indeed ship within 2-4 business days. However, some items do have a lead time of 2-4 weeks, meaning tracking would be provided within that time frame. Once tracking is provided, you may contact the carrier directly to request for the package to be held for up to 10 business days. Thank you!
Answer: Hello, all current models can be sound solely on our site. Thank you!
Sofamania has a rating of 3.7 stars from 418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sofamania most frequently mention customer service, good quality and long hours. Sofamania ranks 9th among Furniture sites.
Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!
Aldo Scotti
Sofamania.com