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Sofamania

How would you rate Sofamania?
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New Jersey
1 review
0 helpful votes
Follow Vijay P.
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When I pitched sofamania to my client on a recent project, they were skeptical about the quality and service of sofamania, I am regular with sofamania and I assured them that these guys can deliver. We purchased a outdoor set and few chairs and all were delivered in time, my client is happy with the furniture and I was able to finish this project sooner than their expectations. A win-win for my client and me. Thanks sofamania!

Date of experience: May 31, 2018
New Jersey
1 review
0 helpful votes
Follow Marci C.
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Hi SofaMania, i am happy to have this item at a reasonable price. Your ongoing offers are very good that really helps a lot. Along with that quality of the foam and cushions is good and chaise is comfortable to sit. I am using this chaise since long and i am happy to see the durability of the item. I can sit or lay down on it for long hours. Every hole was at its place and also every part in order to complete the item is in the box. Minor assembly was required which i did by myself. The chaise is good for small space apartments. It is the right fit as per my requirements. Thank you for such a beautiful product.

Date of experience: July 30, 2019
California
1 review
0 helpful votes
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Nice design and highly recommended table...
November 28, 2019
Updated review

Along with the chairs, i ordered accent table from you. Table was perfect and matches with my expectations. It was neither too low nor too high in height and fits in my place properly. It can be moved easily from one place to another according to the requirement. I used to keep many a small things over it and sometimes i forget after keeping it but i find it easily there. Design is also wonderful. Thank you!

Date of experience: November 26, 2019

"Speedy delivery with excellent support"
June 19, 2019
Previous review

After a lot of back and forth with Sofamania support team they patiently and promptly responded to my million questions about the difference between different recliners, fabric used, cushioning etc., I finally settled on the recliner as a gift to my couch-potato husband for his birthday. It was delivered within 7 business days from when I ordered it - right in time for my husband's birthday! The good thing is that we are really satisfied with our purchase.Thank you Sofamania for the fantastic experience!

Date of experience: June 19, 2019
Switzerland
1 review
0 helpful votes
Follow Deanne R.
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I was looking to purchase a new sofa and landed sofamania website, thanks to their ad campaign... I read reviews and decided to take a chance. I wanted a sturdy sofa with easily cleaned fabric and good support. Made the purchase & haven't looked back. The sofa was delivered in 2 weeks and I am pleasantly surprised by its comfort and great amount of support. I like sofamania for their honest pricing and great customer support, I would be recommending them to friends and family.

Date of experience: October 30, 2018
Aldo S. Sofamania Rep
over a year old

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

Illinois
1 review
1 helpful vote
Follow Trent B.
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At first i was skeptical about price but it's definitely comfortable and worth for it's price. I was also worried about it being too memory foam- but it is a pretty darn good balance of soft and firm. I liked the mattress very much. Such a nice sleep i had with my kids for last 3 months since i started using it.

Date of experience: September 9, 2019
Aldo S. Sofamania Rep
over a year old

Thank you for sharing your experience with us. Leaving your input is greatly appreciate as we value your willingness to do so. Glad to hear you are content!

Aldo Scotti
Sofamania.com

New York
1 review
1 helpful vote
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Recommended!
June 1, 2018

Furniture arrived very fast. When we opened it, the assembly was simple. The quality is great. Exactly what we needed for our guests. Very comfortable. Love everything about this transaction and recommend the company and their products.

Date of experience: June 1, 2018
Louisiana
4 reviews
4 helpful votes
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Very poor constrution
March 15, 2019

We bought this couch for our Air B&B. The first guests we had, two very small women, were sitting on the couch and it collapsed - the back leg just went wonky. My husband tried to fix it but the same thing happened again. He noticed that the wood of the frame that the leg was screwed into was very very cheap and thin. You get what you pay for and we learned our lesson.

Date of experience: March 15, 2019
Aldo S. Sofamania Rep
over a year old

Hello Aline, we do apologize for the current condition of the item, as it is never our intent to have such incidents occur. We would be more than glad to look into the matter to best rectify the matter. Thank you for your patience!

New Jersey
1 review
1 helpful vote
Follow Monte C.
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All is well...
May 23, 2019

All is well. I am pleased with my purchase from Sofamania. It's an exceptional loveseat that is priced just right. I was a little skeptical as I read negative reviews about sofamania but the loveseat was so beautiful and aggressively priced, I took chances. Surprisingly, everything went well and was seamless, from purchase to delivery and after sales support, they have nailed it. I am writing this review as I realized that the reviews are only posted by people having bad experience and when everything went alright, no one bothers to put a favorable review. I am happy with your services sofamania, my review will help prospective buyers find positives about your company, and help them take an informed decision.

Date of experience: May 21, 2019
Aldo S. Sofamania Rep
over a year old

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

Virginia
1 review
1 helpful vote
Follow James H.
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I thought long and hard about the purchase and I would have to say it was due to the great reviews from others that made me finally order it. With the new direction I'm going with in my studio Apartment it is the first of the items I ordered from sofamania.com and ultimately i received what is desired. You made your place in my heart by understanding my choice and needs. Thank you so much SofaMania!

Date of experience: July 17, 2019
Aldo S. Sofamania Rep
over a year old

Hello James,

Thank you for taking the time to share your experience. We thank you for trusting us with your needs and do hope to hear back from you soon!

Regards,
Aldo S.

Georgia
1 review
3 helpful votes
Follow kamisha o.
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I see all the terrible reviews. I placed my order on the 3rd of the month i was told a week ago i would have confirmation. Fast forward 10 days later nothing so i guess I'll do what everyone else and file a complaint and get my money back this is ridiculous... i've learned my lesson no more online furniture shopping...

Date of experience: March 29, 2019
Aldo S. Sofamania Rep
over a year old

Hello, we do apologize for the delay. Some products are offered on a pre-order basis, with an estimated shipping window of 2-4 weeks. I will be looking further into the situation to best assist. Thank you for your patience!

New Jersey
1 review
0 helpful votes
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Great futon so far!
February 11, 2020

This futon has everything I need! It is compact enough to fit in my spare room for my two kids. It is super easy to assemble. Color looks fresh, quality is good, very beautiful and comfortable to play, sit and sleep on it. Sleak design with modern look... Sturdy piece of the furniture... Great product at this price...

Date of experience: February 11, 2020
New Jersey
1 review
0 helpful votes
Follow Noah K.
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Got my sofa bed from Sofamania a day early, they deliver surprisingly fast, but can do better on packaging. When I received the package it was ripped a bit and FedEx guy told that this must have happened during transit. Fortunately there was no damage to my sofa-bed. It was easy to put together and the color is matching my decor! Its just a few days with the Sofa-bed and I am not sure about its longetivity, but overall I am happy with the services and products they offer. Recommended!

Date of experience: May 21, 2019
Aldo S. Sofamania Rep
over a year old

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

India
1 review
0 helpful votes
Follow Tomas D.
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When i received my sofa, it was packaged properly and the driver was so kind however i was upset because i already informed the team to deliver the package at the back side of my apartment and i guess i missed your message in which your team responded that driver will leave the package at the main gate or at the leasing/management office. I wish you could have stated that information in the description section only. However, i am completely impressed with the quality of the fabric, wooden material and hard metal used to make this sofa. So comfortable and everyone liked it!

Date of experience: October 23, 2019
Aldo S. Sofamania Rep
over a year old

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

1 review
0 helpful votes
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Loving my new patio set!
October 11, 2018

It came very well packaged, got it with in a week which adds more icing on the cake. The associate I spoke with was informative and professional. The table is nice and sturdy. These chair have high relaxation experience. It looks great in my patio. Great value fo money and nice quality.

Date of experience: October 11, 2018
Aldo S. Sofamania Rep
over a year old

Glad to hear! Thanks for the positive review!

New Jersey
1 review
1 helpful vote
Follow Carmella R.
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I love this sofa very much. Very comfortable, easy to assemble as i assembeled it by myself, adored by every near and dear ones, very elegant, it's great! This is not my 1st purchase from your online store however it is the best buy i would like to say. The other items i expected to work properly for years but one of the chair legs were not able to support and it got broke after just 8 months. This sofa is amazing, holding capacity is good and the durability is nice as it's been almost 2 years from when i purchased it.

Date of experience: August 30, 2019
Aldo S. Sofamania Rep
over a year old

Thank you so much for taking the time to share your experience as it is much valued and appreciated! Thank you for your business!

Regards,
Aldo S
www.sofamania.com

Illinois
1 review
8 helpful votes
Follow Leigh M.
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I bought a light gray tufted sofa from sofamania.com and the color was totally off from the picture, it was cheaply made, it broke within a week and I tried calling several times to try to get a refund or it fixed or something and my calls were totally ignored. I was never called back or contacted in anyway and now have a broken sofa I paid $530.00 for! Do NOT purchase from them, they are a total scam!

Date of experience: March 30, 2017
New Jersey
1 review
0 helpful votes
Follow Darrin Y.
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Good mattress... Nice comfort... Brought it for my daughter as she was going for higher studies and going to stay in hostel. I am happy that it arrived on time and there was no chemical smell. The fabric is quite soft and smooth... My daughter loves it... Thank you...

Date of experience: December 19, 2019
Aldo S. Sofamania Rep
over a year old

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

California
1 review
0 helpful votes
Follow Kim W.
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I purchased one of the fine looking sofa for my room. When i received it, the box was not in good condition and there was little scratch on the back rest of the item. I got very upset and immediately contacted the customer support team. At first, i was yelling at them because of my experience however the way they handled the situation is amazing. The rep. Was very polite and able to understand my situation. Accordingly offered me the best alternatives available. I choose one of the option that is the replacement part and received the part within 4 business days. Since then i never faced any problem with this item. I am happy with the durability, quality of the item and of course the most important aspect of any organisation their team work and human resources strength. Keep continuing your work, my best wishes with you.

Date of experience: August 18, 2019
Aldo S. Sofamania Rep
over a year old

Hello Kim,

Thank you for sharing your experience, we do apologize for any inconvenience cause but are very glad to hear we were able to rectify the matter and that you are satisfied, thank you!

Regards,
Aldo S.

New Jersey
1 review
0 helpful votes
Follow Johnathan F.
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How can i express my emotions for the experience that i had with team sofamania. I am so happy due to which tears are coming out of my eyes. I ordered one couch for my boyfriend and it was supposed to be deliver in 2-4 weeks. I was hopeless as i needed this item urgently before my boyfriend leaves the state. I am really touched with the amazing delivery service as i got this item on time only within 3 weeks which was more than my expectation. You made my day the happiest day of my life because it was very important gift to my boyfriend. I love you so much and keep on delivering the happiness through your amazing service.

Date of experience: May 14, 2019
1 review
0 helpful votes
Follow Alton S.
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This sofa is spacious enough for 3 to 4 people sitting & my kids love playing on it... I thought that it would be pure leather however it is not still it provides leatherette feeling... Tufted design provides modern & sophisticated look to it... Good comfort!

Date of experience: March 12, 2020

Overview

Sofamania has a rating of 3.7 stars from 418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sofamania most frequently mention customer service, good quality and long hours. Sofamania ranks 9th among Furniture sites.

service
36
value
36
shipping
34
returns
21
quality
35