Here’s what buyers have asked with answers from Sofamania staff and previous consumers.
32
questions answered
0%
answered within 1 day
Answer:
Hello Mary! Thank you for reaching out. You may reach us at 323-=981-9789 Monday - Friday from 9am-5pm PST. Thank you -Aldo
By Aldo S., over a year old
Answer:
Hello, We're open from Monday-Friday 9am-5pm PST. Please know, there may be a time difference if you're in the east coast. Our number is 323-981-9789. Thank you!
By Aldo S., over a year old
Answer:
Hello, can you provide us with a model number to ensure we provide you with accurate information. Thank you!
By Aldo S., over a year old
Answer:
Hello, the driver will attempt to deliver to the front door, however I would recommend contacting FedEx directly for confirmation upon receiving tracking. Thank you!
By Aldo S., over a year old
Answer:
Hello, all of your mattress are compressed and box. It will indeed need to be take out of the box to expand to its according size. Thank you.
By Aldo S., over a year old
Answer:
Hello, unless the recliner is a power lift style, it will indeed be manual. For color options, you would have to click on the item directly, any additional colors would be listed on the righthand side, upon clicking on the desired option, the item itself will change color. Thank you!
By Aldo S., over a year old
Answer:
Hello, most of our items ship via FedEx, the driver will attempt to leave the package at the front door, if not possible they would proceed with a mailroom or leasing office. However, the driver will not enter the residence nor assist with assembling. Thank you.
By Aldo S., over a year old
Answer:
Hello, we currently do not offer the option to further date. If an item is in stock, it will indeed ship within 2-4 business days. However, some items do have a lead time of 2-4 weeks, meaning tracking would be provided within that time frame. Once tracking is provided, you may contact the carrier directly to request for the package to be held for up to 10 business days. Thank you!
By Aldo S., over a year old
Answer:
Have a question?
Ask to get answers from the Sofamania staff and other customers.
Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?