Sofamania

We bought the small sectional. Besides being super uncomfortable the center caved in after 5 months! We aren't big people either. So disappointed.

We received a timely delivery of roughly 4 giant cardboard boxes. That is the end of any good things to point out.

When we opened these boxes and put the items together, we realized we had just spent $600 on harder cardboard boxes wrapped in black potato sacks. I believe this company is claiming we received a couch. This is not a couch, this is an abomination. If I was a couch I would totally bully and disown this hunk of junk.

If you (the company that sells this crap) are reading this, you should be ashamed of yourself. 100% guaranteed that no employee of this company has any of their products in their own home.

I've tried to resell this tumor growing off my floor, and the people who come and see it immediately start crying and twice people have slapped me for wasting their time.

My life is ruined and my wife left me. This couch was her idea, but she said that she picked me too, so I must be equally terrible.

I moved downtown to live in my cardboard box couch as a homeless man, but the homeless guys say this is too ugly for their bridge.

-Carl E
Address: 77 Tent City, Crudville, Alabama

BUYER beware, I brought a gray sectional, the legs are plastic, very low profile, the cushions look like they were cut short compared to a regular sofa, hard as a brick very poor quality I'm afraid it may collapse while my guess are sitting on it. The plattform bed also has plastic legs some of the screws were stripped, some of the nail trimming on the headboard were faded, the bed is not sturdy at all. Until I can afford another bed I will have to reinforce the bed to keep it from collapsing. Please DO NOT WASTE YOUR MONEY!

Now that my PayPal claim against Sofamania has been settled in my favor, I'm able to write a review. I cannot even explain clearly how this is the worst Company I've ever done business with in my 63 years. We are redecorating our living room, and ordered some furniture from them. I should have known you get what you pay for. Anyway, the color on the site vs. what we got was so different. Not only that, but such poor quality. Again, should have known better. I e-mailed them and they wouldn't get back to me. I paid via PayPal credit, and fortunately was protected under item not as described. I shipped everything back, but they continued to stall on my PayPal claim stating I'd have to close it because "PayPal was holding the funds." Well, in my stupidity I did that. I closed the case, contacted PayPal who told me that this Company never had refunded my money and to never close a PayPal dispute/claim until PayPal tells you to do so. Fortunately, they reopened the claim, and I sent PayPal the 2 e-mails Sofamania sent me to close the case. I won the case, and I hope PayPal takes away their authorization to do business with them. These folks need to be put out of business.

I am a regular customer of Sofamania and have purchased a living room set, a sectional, a table and few chairs from them for my home. They are able to build strong relationship with me as a customer and I believe that are doing it with their other customers as well, I have read some reviews about them where they are potrayed as scammer company and I totaly disagree, I have had issue with one of my order and they were not able to ship it on time, I reached out to them and they were able to get back with a resolution. Somehow the stock they left with was faulty and they stopped shipping those chairs to customers, thay offered me alternative, were ready to refund with a 10% off on next order and asked me if I was willing to wait (offered me 10% refund for inconvinience) for the item to be replanished. They had my trust and I chose to wait. I received those chairs in another 2 weeks. I have put them in patio and I am a happy camper! Kudos Sofamania!

I rode a sectional, table with 4 chairs weeks ago and I received a box few weeks later, went to open the box and it was not what I ordered. I called left few voicemails, sent few emails and finally got a hold of someone (btw worst customer service) she told me they would ship my furniture in few days. I received a box today and AGAIN wrong furniture! I called and called, emailed, left few voicemails until I got a hold of someone. Set on the phone for over an hour trying to get a refund. Of course I am still waiting for them to send me the shipping labels so I can send furniture that I never ordered back to them. I was told I cannot get my refund until I send the other two boxes back! I WILL NEVER ORDER FROM THEM AGAIN! I wish I would've listened to all the reviews to not order from them! Lesson learned!

Ordered few items from Sofamania. All the items arrived on time. Fast shipping. In love with these items. Will definitely check for other items as well...

We couldn't be happier... it was scary ordering a recliner online without the opportunity to sit on it. My collegue at work recommend this and I falll in love with it immediately... When ordering I notice that the reclainer has a shipping ETA of 4 weeks, I called them up to find out and was greeted with a very enthusiastic and sweet voice, she was Ciara, she told me that I may have to wait up to 4 weeks or so for the item to be shipped... I was in no hurry and went ahead with my order. I kept checking with them about the shipping status and finally i received tracking details in the 4th week. It chair arrived in another 10 days. It was worth the wait. It sits very well... the reclining function works very well. Fits perfectly in my room... seems to be very good quality... I plan to enjoy it for many years to come.

So, I ordered a couch from this site. Without reading reviews, I know I know, shame on me. I told my boss and coworkers about it. My boss looked up the site on better business bureau and read reviews within minutes. She came back to ask if I did and told me all the awful, horrible things she read. And the grading was an F' from BBB. So when I got home, I looked it up... and freaked the F out bc I was scared I wasted and lost $450. The reviews all said they got the wrong furniture and it took WEEKS even months to get it. Well, I was tracking mine, and it said 2-4 DAYS. At 2 days it said it shipped but it never moved! It stayed in Indiana! So I got even more worried. HOWEVER, it DID show up in 4 days! I ordered my couch Tuesday, Oct 2 and received it Saturday, Oct 6! I waited and waited all day for FedEx to arrive. She even helped me bring the massive boxes (there were 2) inside my house. I opened the first one cautiously, thinking it was going to be the wrong couch / color... IT WASNT. It was absolutely the right couch and even more gorgeous than the picture! Now, I will admit, they have a weird way of measuring bc when putting pieces together, I did have to make some new holes to make them fit together. But, it came with all the pieces needed and everything! It's lower than it looked in the pic but I'm still super happy! I would def recommend! I took pics but since I'm on my phone, it won't let me add them