Sofamania

I ordered a sofa that comes in three boxes. Two of the three boxes have shown up - the other box has disappeared into thin air. Unfortuantely I have an incomplete order and of course after days of escalating I'm now stuck in the ether of "we gave the box to Fedex and you need to call Fedex." Of course I call Fedex and they have no clue. So now I have 2/3 of a sofa with no legs, no one who can fix on a Saturday because miraculously - despite calling for the last two days during business hours, no one took action on it and of course they are all closed on Saturday. It's getting to the point where purchasing ANYTHING online is a disaster. That said, sofamania has been nice to say they'll reship a replacement on Monday - wish they would have done that two days ago so I'd have a sofa to use that I've already purchased.

My husband ordered this recliner for furnishing our new home. This recliner is so much comfortable and reclines properly. The color is also different and it matches with my room decor. Every seat can recline individually. It was deliverd by FedEx and packaging was very secure. I am happy with my husband's choice and most important with your company. I must appreciate your collection and structure of all the items. You are giving your customers an opportunity to explore beautiful furniture and also fulfill all the promises in your power. Evrything is perfect what was desired. Thank you!

I would recommend Sofamania to all my friends and family. The overall expeience purchasing with them is pleasent and they did whatever is required to make me feel comfortable buying with them. I called up the 800 number to check one of the sactionals I saw online and the rep was very helpful providing the information, he also helped me to applying the discount code I was not sure how to apply. Delivery was fast and we were updated throughout the process via email. The Sofa came in 2 boxes and was easy to assamble. We are enjoying our sectional for weeks now.

RUN! Run far and fast from this product! If I could I would give this negative stars. I have had my sofa barely 6 months. I unboxed it, put it together and it looked cool. I then folded one of the backs down and one of the seams was already frayed out and there was a small hole in the fabric under another. I had already assembled it and they were under the folded backs so I opted to let it go, we were not going to use it as a bed. Fast forward 6 months, several of the seams are split out with huge holes everywhere, the part that comes out as the lounger developed a large gap between the springs as well as a hole in the fabric so it is unusable and it is so uncomfortable that NOBODY can stand to sit on it for more than 30 seconds. DON'T WASTE YOUR MONEY! DO NOT BUY THIS! I tried to post my review on their site and they blocked it. Grrr! Not a good product!

I was looking for the chairs that are of reasonable price however serves all the purpose. I did search in the local market however one of my friend advised me to purchase it online. As i was surfing, i come across these chairs on SofaMania. Price was reasonable, colors were very differenet and structure is very unique. I ordered it and too my surprise everything is perfect and received what was expected. I love the color of these chairs as it is vibrant and it is so beutiful. The chairs are very comfortable and it really serves the purpose for which i purchased. Thank you SofaMania!

I liked sofamania furnture so much that first I bought 2 loveseats and later another one. All the orders were shipped on time and I received them within 10 days of ordering. I received one of the sofa scuffed on back which I guess happened during shipping, I email them images of the damage and they offered me replacement for a return or a partial refund if I keep the item. Since the scuff was practically invisible, and its a lot of hassel to return the item, I chose to keep the item as is. They have great customer service and they respond quickly, sometimes within half an hour of reaching them out. I like the quality of the furniture and they will have some more orders from me and my friends. Thanks Sofamania!

After hurricane Irma I needed a new sofa. I ordered from Wayfair a replacement. After 2 weeks they said due to Irma they couldn't fill the order. So I called Sofamania... The rep promised me they could fill the order in 3 weeks, even after I told him Wayfair couldn't. After 7 weeks Sofamania still wouldn't give me a ship date. Even though they charged my credit card 7 weeks earlier. I thought it was illegal to charge before the product shipped. The Sofamania rep acted like it was my fault. I'm still waiting on my refund.

I ordered a couch and love seat. They WERE NOT the size advertised, but MUCH shorter. FedEx was the delivery carrier and once they were shipped I was not allowed to set a delivery time. Fex Ex said my only option was to pick up couches from their hub or have them delivered to my home which happened when no one was there AND they were left in the rain. Return was even worse. I had to repack them and again put them outside IN THE RAIN because a pickup was set for me and I had no option. Customer service was terrible and they seemed completely unconcerned with my issues or the return of their own product. On top of everything else the couches looked cheap when they arrived and nothing like the photos at Sofamania's site. Buyer beware.

It came packged in one big box and it was a bit inconvinient to bring inside, we were not home and FedEx deliverymen left them in porch. It's not a soft sofa, but it is very attractive. The cushions are firm. I wouldn't want to sleep on it, but it's fine for sitting. I had to call them twice to check on the shipping status, but got delivered just in time. I am not sure if I can recommend but won't hesitate to buy from them again.

Bought this beautiful recliner chair for my mother and she loves it. She received it on time and informed me. I went to her place this weeked and assambled it, fairly easy. She is a mid-sized framed person and this fits her perfectly. Chair is comfortable and looks high end. We are happy with the service and chair... 5 stars to sofamania!

Recieved my bed on 2/28. I was excited to put it together and finally sleep on a bed after a week of sleeping on a air mattress, but guess what? No harware. I called them on 2/28 and also emailed them. Email was acknowledged same day, and they said hardware would be shipped out next business day. I emailed them on 3/2 asking if hardware would ship. They responded with FedEx tracking# and to give 48-72 hours for tracking # to be active. I check tracking # two days latter, still not showing as shipped. I emailed them again on 3/4, they said to give it another 24 hours. I checked tracking # again on 3/6, still tracking # still not showing shipped. I emailed them again, they responded back with apology and 10% discount on order and that the same tracking # would be used. It Sunday 3/8 tracking # still not showing shipped, in my 2nd week since having recieved my bed, and still no hardware to put together. What's the use of buying a product, I can't use it!? Terribe service experience!

Memorial Day Sale... Perfect time to order anything online. I ordered a set of sofa at a discounted price. Definitely will recommend others as well. Excellent customer service!

Got matching chairs for my living room. They look great! Arrived in about 1 week, very easy to put together and I always get lots of compliments with guests. Similar looking chairs cost 6 times more.