Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 22nd among Home Decor sites.
While I really love the artwork on the case, the case itself is flimsy and thin and nothing at all. I paid 40.00 for this and I've had it since February and it's already cracked. I won't be purchasing a case from Society6 again, no matter how adorable the art. Redbubble offers a much better case for the same price. I'll just plead with the artist to have an account there.
My package was lost - most likely as a result of international cross-ocean customs - so I had to contact the Society6 directly.
I was assisted be Jeffrey who provided me with swift and friendly assistance offering several options of resolving the issue. I am currently expecting the chosen final resolution to be completed, pretty sure it will be fine from now on.
Society6 has amazing customer service! Quick response times and does everything to make it right for the customer!
I had a small issue with my order, and the customer service was able to go above and beyond immediately to make it right. There was no issue or drawn out email threads to get a solution, it was immediate and more then expected. Highly recommended.
Dev,
Thank you for the quick response. Your company has been really good to me. I've bought over 9 pictures to finish off my basement and your customer service is excellent! I have one more bigger picture to buy this weekend! Again, Thank You!
Recently, I ordered a couple of items from Society 6, and was disappointed with both for different reasons. However, when I communicated my issues, I was shocked at how quickly my problems were resolved and how I was issued refunds for both items so that I could both order new items and not have to deal with the shipping costs and inconvenience of returning the items I originally ordered. Overall, I was very happy with the care and prompt service I received. I will definitely return to this site again in the future.
Thank you!
I had a wrong order come in, and they sent me the correct one asap, free of charge! And of course- polite all the way through! Thanks Society6!
I am so impressed with the level of customer service and promptness Society6 has shown me. It has gone out of their way to make my experience easy and convenient. THANK YOU!
I purchased a print wich was delivered terribly damaged. I contacted the support team in the web an had a quick replacement of the print plus a discount of the shipment cost.
I would totally recommend buying from society6
I absolutely LOVE society6! I came across their website and placed my very first order just a couple days later. It took me a couple days because I had to narrow down my choices! The artwork is amazing and so unique. I love all of it. And I think it's so cool how you can get the pattern you like on almost anything. I got three different throw pillows for my room that I'm redecorating. I'm so excited about them!
From the day I ordered them, it did almost take two weeks total to arrive. The USPS tracking hadn't updated at one point for an entire week. I sent an email to society6 and got a reply very quickly- within an hour or two. The girl that wrote back to me was sorry to hear it had taken so long with no update and was willing to refund me or ship a new order out. I of course wanted my products so bad since I was so excited. She placed a new order the following day, but then my original package ended up arriving that day so we were able to get the second order cancelled.
So the products are 10 stars, and so is the customer service! Friendly, fast, efficient and helpful.
Oh, and my pillows are better than I even expected! High quality and I love that the design is on both sides.
Have bought a number of canvas prints from here and they've all been beautiful and high-quality.
Recently ordered 4 shirts and they were all too large so I was going to return them for a size smaller. I was very surprised that they were willing to send new shirts and allow me to keep the original ones since there was confusion with the sizing chart. VERY happy with the service and will order from here again.
This was my first time buying from Society6 - I was very dissapointed because all of my products had flaws on them. But I spoke with Christine and she listened to what I had to say and provided some excellent customer service. 5 starts for her, 4 for the shop itself.
I ordered 5 shirts for my initial order, they arrived on time and packaged well. Love the shirts but they were too small. I contacted customer service and Dev responded within an hour and worked with me to get the exchange handled quickly. I had other questions while waiting for my order to ship and again Dev in customer service was right on it. I couldn't be happier with the quality and selection of shirts and would recommend giving them a try, and oh yeah, the shirts are made in the USA, not a sweatshop overseas.
I had some troubles with one of my order. I wrote to Society6 custom care and they answered very quickly and they took care of my problem in an instant. They were very nice! I will for sure buy some other stuff with them! It is rare to have such a great custom service!:)
Thank you!
I recently ordered & promptly received a lady's fitted t-shirt which was smaller than expected, even after studying the related size chart. I notified the company and they suggested I order the next larger size and issued a credit for the original order. Can't wait to get it. Love the design (Yin Floral Yang). The quality of the print and shirt appear to be excellent, though I haven't worn or laundered it yet. Stay tuned for a full review!
I ordered 5 cushion cases. When I received them, 2 of them weren't what I was expecting. I requested a refund and return which was accepted. I was also told I did not need to return the cushion covers but could donate them! Fantastic idea!
I will definitely buy from Society6 again. Fast shipping, and GREAT customer service! Everyone should know about this website, if you don't know. Then you're missing out!
I would highly recommend purchasing from Society 6. Not only do they offer unique and really cool products, but there customer service is wonderful. The associate, Dev, helped my husband and I with our exchange request and made it a seemless and quick experience.
We already loved their products, but now knowing what a great company they are, we'll definitely be a repeat customer.
I ordered some pillow covers but they did not fit my needs but Society6 offered me amazing service in getting my refund. I true value customer service in an online shop so I will definitely be shopping here again!
The website has a vast number of great products. And their customer service goes over and beyond! Highly recommended!
Answer: The pricing on our site is listed USD. I hope this helps!
Answer: All of our products are produced on files supplied by independent artists. If the file is too small, it may look bad on orders. Please reach out to our customer service team and they can advise if it may be a production issue. https://society6.com/help/contact
Answer: Please reach out to our customer support team and they will be happy to assist you with any returns.
Answer: I'm sorry for the delay responding to you on this. Unfortunately, we're unable to charge import taxes before hand. So you would have to cover duties since the shipment would be coming from the United States. I would definitely recommend checking with Canadian Customs to see what the requirements are for charging duties and break your order up into smaller orders. If you have any other questions, please feel free to reach out to our Customer Support in the link at the top of our SiteJabber Page.
Answer: Hi Christine, Thank you so much for reaching out. I'm going to investigate and follow up with you via email in just a few minutes.
Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more). The artwork on Society6 is created by hundreds of thousands of artists from around the world. When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.