Society6Reviews 1,528

When buying things on the Internet you run the risk of something going wrong; you might end up with the wrong product, pay too much, or have to enter into a frustrating conversation with an automated email robot. My experience with Society6 has proved to me that they eliminate that risk by providing excellent and timely customer assistance via their contact page. I recently had the pleasure of speaking to someone named Dev. Dev helped me track down an order I'd placed (I'd put a typo in the email and wasn't getting updates on the orders process). Dev was nothing but delightful and I have never been so impressed by an online companies customer service. Not only was it a friendly conversation but the replies were quick and the problem was resolved. Thank you Dev and Society6! Keep it up! I love shopping/selling with you :)

I have used Society6 for phone cases for years. My most recent purchase did not arrive the way I pictured and the customer service rep immediately sent out a new one. I ended up not loving the case and a different rep handled my exchange hassle free. Both reps were extremely kind, helpful and efficient. Society6 has one of the best customer service departments I have ever worked with. This is why I recommend them to friends and family and will continue to use Society6 in the future.

I love S6. Within just a few weeks, I made my first sales.
The community is supportive and full of inspiring artists and their amazing work.
One of the best sites I've had the pleasure of participating in.

Well, I haven't received my order yet (because shipping from the USA to Germany will probably take more than one day^^), but I can tell you: ORDERING AT SOCIETY6.COM WAS A GREAT PLEASURE! If you wanna make sure to communicate with a kind and friendly person to solve "bold" questions about buying actions THEN YOU REALLY SHOULD ASK FOR SOCIETY6-JEFFREY:)
He helped me a lot and finally made my day...

Liebe Grüße aus Germany! Sarah

In short, i made a purchase, got changed more than expected because your site failed to explain it was in US dollars. Sent around 5 emails just to have $2.50 refunded (even though i'd been charged about $9 more than expected). Print comes around 3 weeks later and its horrible quality. Quality compared to a photo printed off a phone and blown up way beyond it's quality line. Spoke to christine (the entire time) again, and quickly offered a refund, credit or exchange. An email later, my refund was given, told to keep the print and an apology for the time wasted and my bad experience. You can thank christine for all my future purchases :)

I ordered a beautiful tapestry that ended up not working out with my decor. I contacted Society6 about their return policy and was helped quickly and kindly by Jeffrey. I will be coming back to Society6 in the future for more tapestries and artwork. The colors were vibrant and the quality was excellent.

Society6 earned their 5 stars due to their quick and accurate customer service. I thank Dev for personally handling my exchange. Dev was quick in answering my request with very easy and efficient instructions of how to exchange my product. This company puts their customers first and because of their easy exchange/return policy which can be tricky when shopping on line, I will be visiting their site many more times in the future. Thank you again Dev you are great!

I ordered a t-shirt from Society6 and upon receiving it, I saw that the XL was far too big. Therefore, I e-mailed inquiring about exchanging the shirt. I received a prompt reply explaining that while they could not do an exchange, they were going to cancel the order - resulting in me getting my money back. And, on top of that, I could keep the XL t-shirt to either donate, keep, etc. They then said I could simply place another order with the correct size (L).
I have NEVER received such customer service - never have I been told that my money was refunded, but I could keep the product. This is wonderful (I will have to find someone for it to fit, but I don't mind!).
I plan on supporting Society6 and recommending them to others.

I recently purchased an item from Society6 online. I was very excited to place my order but when it arrived I was less than thrilled. Jeffrey, was very helpful in explaining what the issue was. I thought there were stains on the product but turns out the artist designed their product that way. Eventhought the issue wasn't the fault of Society6, Jeffrey, was more than willing to help keep me happy by offering a quick an painless exchange. I'm very happy with how the whole incident turned out. He turned an unhappy person into a happy one. That's definitely worth repeat business. THANK YOU JEFFREY FOR YOUR HELP!

I ordered an iPhone case a while ago, and it was/is PERFECT. Recently, I ordered a second one and it arrived mis-printed (it had an orange hue). I emailed them a photo of the original from the website, next to the one that I got, asking for them if they could send a new one.
The email exchange was very friendly, courteous and prompt, and they made it a point to assure me that the replacement would be fine, and IF there was a problem again to let them know. They seemed truly concerned. Shortly thereafter, the replacement arrived (I got to keep the first one they sent me--I won't use it, but maybe one of my friends might!) and the new one was absolutely perfect and 100% true in color to the website.
I recommend their product and their customer service highly! They'll be my go-to company from which to order all future phone cases.

Buying from Society 6 has always been a pleasure. As a business owner myself, I can't help but compliment when I see a business going out of their way to please a customer. They are quick to respond to any questions or concerns, they keep me posted on the status of my requests, and they work super fast to resolve any issues I may have. Kudos to you guys at Society 6 (if you ever read this review)... Buying from you is a pleasure!

I had a potential issue with a work that I was having shipped to a museum after being selected by a very high level jury including world famous photographer, Clyde Butcher. In that I was shipping directly to the museum, I was afraid that in that it was not coming directly from me, there might be some confusion and it might get lost in the shuffle. That did in fact happen to me last December when a piece was shipped directly from a print/frame shop and a piece that cost me a lot of money to prepare and ship, not only was never received in a timely manner (after the show, it was discovered to be misplaced) for the multi-day, high profile exhibition and sale, but I lost a lot of money due to the fact that it neither was displayed nor sold because of the error.

Fearing the same error, I contacted Society6 asking it the piece could be clearly identified as not only coming from me, but sent for the specific event. Unfortunately, they were so incredibly fast in their production and shipping of my 18x18 canvas print, that they were unable to include the requested information.

Unbelievably, at no cost to me, they are preparing and sending another costly print with the requested documentation. This might be an example of the best customer service/care I have ever experienced anywhere. Thank you very much Society6 and especially Dev who was my customer service rep!

After being so impressed by my last iPhone 5 cover ordered online via society 6, I decided to treat myself to another for my newly upgraded iphone6. Sadly my order did not arrive in the post and I took to the website to notify them of this. I received a response within hours despite the time difference, and was assisted by a very helpful guy by the name of Jeffrey. I was given th option of a refund or a replacement. I took the latter and my order was shipped on the same day. Thank you for the prompt and great customer service! And thank you Jeffrey!

Very fast shipping to Sweden, and I like the quality of the products, both printing and material! Writing this on my phone with my new iPhone skin "Deep Sea Garden" by Terry Fan :)