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Society6Reviews 1,528

3.6
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Society6 Reviews Summary

Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 22nd among Home Decor sites.

service
239
value
216
shipping
224
returns
152
quality
207
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France
1 review
0 helpful votes
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Addiction to great and original stuff
June 17, 2015

Great products
Amazing customer service
Highly recommended!

Date of experience: June 17, 2015
Missouri
1 review
0 helpful votes
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Excellent customer support, great products!
June 17, 2015

When I was searching for specific types of rugs I knew I had to go custom to get what I wanted, so upon searching I found S6.

I placed my order and waited, but my order never came. Upon looking USPS had lost my package somehow and left me without my order.

I contacted S6 about it, and within 24 hours they had refunded the shipping on my order AND shipped out a FREE replacement order, no fighting with them, just a pleasant interaction. I could not have asked for more. They went above and beyond to deliver great support.

I now have my rugs and they are great, just as expected thanks so much S6!

Date of experience: June 17, 2015
Ireland
1 review
0 helpful votes
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Order mishap
June 17, 2015

I ordered a t-shirt and found out it would be an unwanted gift. I got in touch with Society 6 and they cancelled my order for me before it was dispatched so that I could re-order. Very helpful!

Date of experience: June 17, 2015
Finland
1 review
1 helpful vote
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Amazing customer service!
June 17, 2015

I ordered a wall clock and awhile after receiving it, I noticed the clock didn't work properly. I contacted the customer service and got a response during the same day saying a new clock will be delivered to me free of charge. Having to contact the customer service again due to my changed address, and again, a reply came almost instantly. Very effective and realiable webstore with amazing customer service! I will definitely buy from Society6 again and I gladly recommed it for everyone!

Date of experience: June 16, 2015
Canada
1 review
1 helpful vote
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Customer Service Is Spectacular!
June 17, 2015

Ordered my husband the wrong size of shorts and wanted to return them for the correct size. A customer service representative emailed me within a few hours and said I did not need to return them and would easily send me the correct size. Initially I had bought the shirts at a discount with free shipping and they honoured that when I reordered the shirts and gave me a full refund for the first order. Such amazing personable customer service representatives!

Date of experience: June 16, 2015
Iowa
1 review
0 helpful votes
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Great customer service!
June 16, 2015

I ordered a phone case, which while adorable didn't offer the protection for my phone that I wanted. I asked to receive a refund, which a kind representative named Janie gladly agreed to do for me. While the purchase didn't work out for me, it isn't often that you get speedy and excellent customer service. I will be ordering from society6 soon for other beautiful artwork!

Date of experience: June 16, 2015
Texas
1 review
0 helpful votes
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Really great and quick customer service!
June 16, 2015

I ordered a phone case and the package was marked as delivered but I hadn't received it. So I contacted customer service to report this. They immediately checked in on my package and found that the carrier had indeed lost it. They then sent me a replacement of my original order free of charge. The original package ended up finding its way back to my house, so I emailed customer service yet again to let them know I no longer needed a replacement. They informed me the replacement package had already shipped and that I could keep it free of charge! Overall a great experience!

Date of experience: June 16, 2015
Illinois
1 review
0 helpful votes
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Great, prompt customer service
June 16, 2015

We received a defective product and inquired about how to get a replacement. Jeffrey at Society6 responded promptly and with the good news that a replacement item had been requested. Thanks for making this process easy for us!

Date of experience: June 16, 2015
Australia
1 review
1 helpful vote
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Incredibly helpful and fast responses!
June 16, 2015

My tapestry came fast and in great condition, unfortunately, with one of them, the colours were not what I was expecting, but that was not a printing error (as I was assured), perhaps more-like poor judgement on my part. Dev was helpful in giving me a refund without any hassles and was unbelievably fast and consistently professional with her responses.
Would order gladly from them again.

Date of experience: June 15, 2015
Florida
1 review
0 helpful votes
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Great customer service
June 15, 2015

I was so pleased by the customer service. I requested a return, and the next day, I received a very nice reply with confirmation of the refund. They also did not require I ship back the merchandise which was very surprising. Although the items were slightly different than what I envisioned, I won't hesitate to shop here again thanks to the service.

Date of experience: June 15, 2015
California
1 review
1 helpful vote
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5 Star
June 15, 2015

Great customer service. Will definitely come back for shop more. Highly recommended.

Date of experience: June 15, 2015
Australia
1 review
0 helpful votes
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Best customer service I've ever received.
June 15, 2015

A friend of mine purchased some art work for me for my birthday and I wanted to inquire about exchanging one of them. Over the days that followed my initial email, I had the pleasure of dealing with Brittany who couldn't have been lovelier or more helpful. Honestly it was the best customer service experience I have ever had. You guys have my loyalty for life. Xx

Date of experience: June 15, 2015
California
1 review
0 helpful votes
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Excellent customer service
June 15, 2015

I contacted society6 in order to exchange a t-shirt that was running big. Not only did they accommodate the exchange, but they were known no enough to honor the discount I had with my first order that was no longer valid, by refunding the difference immediately after I placed the new order. Overall a great smooth interaction.

Date of experience: June 14, 2015
Alabama
1 review
0 helpful votes
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Great customer service
June 14, 2015

I received the phone case I ordered in 4 days and it was beautiful, but did not work completely for me. I contacted them and the return process was awesome and they responded to my email questions very quickly! I will be ordering again!

Date of experience: June 14, 2015
Sweden
1 review
0 helpful votes
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I've ordered a couple of times from Society6 in the past without any problems and been really satisfied. Though this last time I experienced problems with the customs in Sweden where they told me that Society6 basically told them to treat the item as a "customs package" (Resulting in custom charges more than the amount of the sweater.) I felt duped that this only happened this time around (this was the only time I purchased during free shipping) and was ready to never buy from Society6 again.

They were superfast with handeling my complaint and gave me a full refund. This made me feel like it's a serious company that cares about their costumers and I will definitely buy from them again (Though always with shipping when ordering internationally!) Thank you Society6.

Date of experience: June 14, 2015
California
1 review
0 helpful votes
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Beautiful printed shower curtain
June 11, 2015

Not sure how the print would look in my bathroom, I ordered a couple different shower curtains so I could choose. They are really nice; beautifully printed on a mid weight fabric that drapes well. Society6 was really graceful when I returned the unwanted ones, and refunded within a day. I'm super happy and my bathroom looks great!

Date of experience: June 11, 2015
Canada
1 review
0 helpful votes
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After being unhappy with the wear of my phone case after a few days, Jeffery was quick to get back to me and refunded my purchase with no hassle. They even let me keep the case.

They definitely deserved credit for wonderful customer service

Date of experience: June 11, 2015
New York
1 review
1 helpful vote
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Missing Package
June 11, 2015

I contacted Society6 this morning about a package I never received. Jeffrey from customer service was extremely quick in resolving the problem, and resending my order. It's always refreshing to have such great customer service!

Date of experience: June 11, 2015
Texas
2 reviews
1 helpful vote
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First of all, they are beautiful, just like the photos, as you should expect. And so fun, I want them all. I'm a little lady, about 5'3", 110lbs. I normally wear about a 2 if something runs a little big, or a 4. So when I bought the leggings, judging how in the past stretchy stuff seems to give almost too much I chose the XS. I could not get them on past my knees. The fabric is almost like a thick bathing suit material, it doesn't give much, especially at the waist. Meaning even though I was pulling and working the fabric, I could get it to really stretch over my knees, let alone my booty. So, I then ordered 1 in small, and 1 in medium - yes, itty bitty me, a medium. I wasn't sure I was going to get the small on over my hips, but after some wriggling, over they went and hugged everything in nicely, and even came in at the waist (sometimes mine gaps). That is the best part. I could have run a marathon in them and barely felt a giggle. The mediums were just a smidge loose around the uh... crotch(?) and the waist, but much easier to get on. So, my recommendation for you is if you have hips wider than your knees, go a size bigger than you think. For you bean poles, you can probably get away with your normal size. Oh, and they are plenty long, for us shorties, they are tight enough to cling at your ankles so no big deal. Enjoy! (ps, photo is small size)

Date of experience: June 11, 2015
France
1 review
0 helpful votes
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On of the bests websites shopping
June 11, 2015

On of the bests websites shopping and support amateurs artist's works

Date of experience: June 11, 2015

From the business

Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).

The artwork on Society6 is created by hundreds of thousands of artists from around the world.

When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.


society6.com
Founded in 2009
Santa Monica, CA, United States
+129