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SmartBuyGlasses Reviews Summary
SmartBuyGlasses has a rating of 3 stars from 384 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmartBuyGlasses most frequently mention credit card, business days and phone number. SmartBuyGlasses ranks 13th among Eyeglasses sites.
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Başlangıçta ürünü bulma konusunda sıkıntı çekildiği hissine kapıldım. Ama kısa zamanda türkiyeye gönderildi. çok memnunumiteşekkürler
The glasses are at argentina customs. I can't go to reclaimed them. Im waiting them to returned to honk kong. So I get my money back.
This is the worst website on planet earth and hope they get closed down. Seriously! I waited almost a month for them to tell me they haven't received my payment?! Which is impossible because you can't process a order without a payment! They take the payment instantly from your account. Over $150 purchase 2) they get my order completely wrong, completely different brand. 3) I wasn't able to speak to a supervisor the guy did NOTHING for me but to say he will call me back. Now I'm just hoping I even get my money back. DO NOT BUY FROM THEM.
Dear Stefany,
There appeared to be some confusion during your correspondences with our support team, as the Order ID given to us was incorrect. Rest assured, we have identified the correct Order ID and our service manager will be in touch shortly to assist.
Regards,
Ben
I like these Burberry sunglasses very much: beautiful and elegant. They go with everything
Smartbuyglasses web site say they had my frames in stock, but shoppers don't believe it. They just say that for everything. Fact is that my frames are delayed 5 going on 6 weeks. It doesn't take 6 weeks for them to 're-supply they're stock.
You will get nothing but BS from them as to when they might ever shp your order.
They will never give an ETA, just more we're sorry emails
I wouldn't recommend buying anything from smartbuyglasses.
Dear Ciaran,
I'm sorry to hear of this experience. Items which are not in our Fast Shipping section may experience some delays due to the suppliers and manufacturers of the brand.
I can see that our support team have already assisted in changing your order to something in stock and it is on its way to our distribution point.
If you have any further concerns, feel free to let us know.
Regards,
Ben
Mi experiencia ha sido muy buena, este es el segundo año que compro mis entes con ustedes y no he tenido ningun problema.
Voor de eerste keer besteld bij SmartBuyGlasses. Goede ervaring. Bril in een week binnen. Grootste voordeel stukken voordeliger dan in de winkel. Dus zeker voor herhaling vatbaar.
Very much satisfied of the system: affordable, punctual, reliable.
Hope in a long term cooperation!
Dears, good morning!
I am very happy with ine purchase with the SmartBuyGlasses.
The sunglasses is very beautiful and comfortable and makes me very relaxed in the sun of Rio de Janeiro.
I have just two comments. It is as the delay of delivery. I did not know that the purchase would be international and that would come from such a distant place. I even thought it would not receive the product. But it turned out all right.
The other is that I thought I saw at the time of purchase the site, would receive a kit with some dusters and liquid for cleaning glasses. But if it is not true, all right, may have been my mistake.
What matters is that the product has arrived and I am happy with the purchase and placement of you.
Thank you for your attention and see you soon with a new purchase.
Regards,
Fernando Quinteiros
Mycket nöjd med Smart Buy Glasses kundtjänst och leveransen är snabb.
Så snygga Ray Ban solglasögon Aviator, sitter perfekt.
Det är min 4 de par solgalsögon som jag köper hos dom och har inget att klaga på, bästa tänkbara online shop.
I order online contact lenses and everything was smooth, easy and fast :)
The glasses were great value for money and good quality I bought a smartbuy collection pair they were nice. But it took ages for them to be delivered maybe it was just my order but it really was weeks before I got them.
Dear Eileen,
Thank you for your feedback and we're glad to hear that you are happy with your order.
Deliveries to the US should only take around 3 working days, so we apologise if there were any delays with the courier service. If you could send me a private message with your Order ID, we'd be happy to look into this with the courier to prevent it from occurring again.
Regards,
Ben
Great service, easy to order, good quality, fast delivery, good price
Very happy with my purchase from smartbuy glasses. Customer service was excellent. The glasses are well made and prescription adhered to. Delivery was quick and fuss free. Will definately be using this service again.
From the business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sebastian,
We're sorry to hear that your order is currently being held at customs.
Could you kindly contact our local support team at informacion@smartbuyglasses.com? Whilst outside of our control, you can be assured that our support team will assist in re-shipping another order.
Regards,
Ben