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SmartBuyGlasses
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SmartBuyGlassesReviews 384

3.0

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SmartBuyGlasses Reviews Summary

SmartBuyGlasses has a rating of 3 stars from 384 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmartBuyGlasses most frequently mention credit card, business days and phone number. SmartBuyGlasses ranks 13th among Eyeglasses sites.

service
197
value
187
shipping
194
returns
79
quality
180

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Denmark
1 review
0 helpful votes
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Great
September 6, 2016

I bought a pair of ray ban round flash lens sunglasses - and they are perfect! Easy to purchase (and find the right size), fast shipping, no defects - I'm happy with the experience

Date of experience: September 6, 2016
Denmark
1 review
0 helpful votes
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A parcel was missing! Wrote a mail to custumservice, and Got an answer in a fre hours! My glasses arrived a fre day later! Brilliant! I Will purchase my next glasses with you!

Date of experience: September 6, 2016
Belgium
1 review
0 helpful votes
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Excellent
September 6, 2016

Fast shipment & delivery. Very smooth transaction. Will buy again

Date of experience: September 6, 2016
Denmark
1 review
0 helpful votes
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Very professional service
September 6, 2016

I've ordered twice from Smartbuyglasses and I'm 100% satisfied with my orders. The best price, original products, super fast delivery. I have recommended it to all my friends and each one of them who ordered from Smartbuyglasses thinks the same like me. For me there is no other place to look for sunglasses.

Date of experience: September 6, 2016
Argentina
1 review
0 helpful votes
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Mas que sorprendido!
September 7, 2016

Cumplieron en tiempo y forma, y la calidad de los anteojos es excelente

Date of experience: September 6, 2016
Belgium
1 review
0 helpful votes
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Reactie op zonnebril Ray Ban
September 6, 2016

Alles goed verlopen, fijn op tijd geleverd zoals voorzien.

Een tevreden klant!

Date of experience: September 6, 2016
Mexico
6 reviews
2 helpful votes
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Have my doubts at first but once my purchase arrived i think i will make a second purchase with you guys

Date of experience: September 5, 2016
Ireland
1 review
0 helpful votes
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SmartBuyGlasses
September 5, 2016

Easy, fast and delivered quickly to Dublin, Ireland. Can't complain at all on the service, which was excellent.
I ordered contact lenses - and they came perfectly packed and as ordered.

Date of experience: September 5, 2016
Norway
1 review
0 helpful votes
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Fast delivery
August 30, 2016

Very happy with det delivery time, the product and the price.

Date of experience: August 30, 2016
Norway
1 review
0 helpful votes
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Excellent job
August 30, 2016

I found the site very helpful and the products came very quickly! Thank you #smartbuyglasses!

Date of experience: August 29, 2016
Guadeloupe
1 review
0 helpful votes
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Je recommande ce site.
August 30, 2016

J'ai été très satisfaite de mon achat chez smart buy glasses. Le service client est rapide et très disponible, toutes mes requêtes ont été réglées dès le lendemain.

Date of experience: August 29, 2016
Denmark
1 review
0 helpful votes
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Lack of service!
August 29, 2016

Competitors pay the return costs by exchange of goods. SmartBuyGlasses is not good enough! This cost I had to pay myself and I`ve waited six weeks to get new glasses. (Still not received). My next purchase will be at supplier with free Exchange Policy.

Date of experience: August 29, 2016
SmartBuyGlasses S. SmartBuyGlasses Rep
over a year old

Dear Kenneth,

Thank you for your feedback after trying our returns policy. It is very odd that you still have not received the new item even after 6 weeks - could you send us a Private Message with your Order ID and I'd be happy to check on the hold up.

Regards,
Ben
SmartBuyGlasses

NL
1 review
0 helpful votes
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The product that I ordered is very nice. Something went wrong with the customer service in Italy but it was solved very quickly after I sent an email to SmartBuyGlasses. I will recommend this site to everyone.

Date of experience: August 29, 2016
Colombia
1 review
0 helpful votes
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Great experience
August 24, 2016

Good price and good service, it was an amazing experience.

Date of experience: August 23, 2016
NL
1 review
0 helpful votes
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Perfect
August 24, 2016

Goede bril geleverd voor een zeer leuke prijs, aanrader

Date of experience: August 23, 2016
NL
1 review
0 helpful votes
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Good service
August 24, 2016

Ik heb bij smartglass een rayban besteld. Het duurde even omdat er wat mis was gegaan tijdens het transport. Na contact met hun gehad te hebben was de levering er na twee dagen. De bril is stukken goedkoper dan dat ik in Nederland een bril zou kopen. Zeker de moeite waard. Ben zeer tevreden.

Date of experience: August 23, 2016
Canada
1 review
0 helpful votes
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Excellent service!
August 23, 2016

Received my order very rapidly! The product was as described and I was very pleased! So pleased that i'm ordering again a different pair of glasses.
Thank you!

Date of experience: August 22, 2016
Ireland
1 review
0 helpful votes
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Good quality, arrived on time
August 18, 2016

Sun glasses was same as described on site, arrived on time after getting two confusing email stated, not in stock and dispatched.
I am happy with services
Thanks

Date of experience: August 17, 2016
France
1 review
0 helpful votes
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Fast, and cheap!
August 16, 2016

Order received within a few days, and products to my satisfaction. Prices are much better than competitors, and the cashback program for following orders is excellent!

Date of experience: August 16, 2016
Switzerland
1 review
0 helpful votes
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Super
July 24, 2016

Ich bin sehr zufrieden mit Ihrer Dienstleistung und würde weiterempfehlen.
- Schnell
- Super Preis
- Pünktlich

Date of experience: July 24, 2016

From the business

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.


smartbuyglasses.com
Founded in 2005
New York, NY, United States