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SmartBuyGlasses Reviews Summary
SmartBuyGlasses has a rating of 3 stars from 384 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmartBuyGlasses most frequently mention credit card, business days and phone number. SmartBuyGlasses ranks 13th among Eyeglasses sites.
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At smartbuyglasses I can almost buy 3 glasses for the same price as 1 pair in stores - where quality is equivalent. I have ordered twice and it has worked well both times. I work with supply chain solutions myself, and must say I'm impressed with the possibilities to track the status of my glasses and the accuracy of the delivery. The website is very easy and uncomplicated. So far I have nothing to complain about!
The product I bought was delivered in time, with its original package. Before I decided to buy my glasses, I looked for lower prices and couldn't find any, it's the second time I buy in smart glasses and surely I'll do it again.
Estoy súper contenta con mis lentes súper rápido llegaron y excelente trato cualquier duda al momento me respondían siempre al pendiente los recomiendo 100%de hecho estoy por hacer mi próximo pedido!
Muy buenos lentes, buena calidad, buen tiempo de entrega.
I'd definitely recommend this website for purchasing eyewear. Should it be prescription or just a fashion accessory, you'll find very stylish reasonable lenses and frames on smartbuy glasses. Fantastic rangel great customer service
It took little bit longer than I had expected, but it was customs problems. I always reciebed guidance and king words from Smart Buy Glasses contact in spite of my mood
Thanks for alll
The worst experience you will see in any online store.
Order# - CA*******909GV
It was really sad to waste almost 3 weeks or more ordering through SmartBuyGlasses website as my son broke his glasses and need a very quick replacement in his very first days in the university. SmartBuyGlasses had a very strange and rare validation that ordering by credit card that has a exact billing and shipping address. SmartBuyGlasses didn't state this policy on their website. All online stores like Amazon, eBay,. Etc don't ever request this validation. All people travel and make online purchase to shipping address that is different from their home billing address. SmartBuyGlasses canceled my purchase and I have to wait for refund to order through another respectful online store that dont request such odd policy. The end result I wasted 3 weeks from placing order to getting refund. SmartBuyGlasses did not state this policy on the website before ordering and they didn't even mention it during the long emails thread that went back and forth until I insisted to know the real reason why they didnt process my order.
If you want to waste your time or get your orders canceled you can use SmartBuyGlasses.
Bought sunglasses as a gift. They came very quickly and looked exactly as the pictures on the website, so everything was perfect.
Everything went perfect. There are so many options to choose from that it took a while to decide which to buy.
:D
A delivery-time of the better part of a month, and a not very attractive price this time. This along with an exceptionel amount of spam mails after your purchase.
First time was supreme.
Last time was last time!
Dear Jais,
We're very sorry to hear that the delivery of your order took so long. Could you send us a private message with your Order ID to help check what went wrong?
Regards,
Ben
SmartBuyGlasses
Cheaper than many other websites or stores but you get the same product. I aldready bought two pairs of sunglasses, and will return for more!
I have been pleased with the quality of the frame, they are in line with supply. I had problem with the graduation of crystals, probably my mistake by providing some graduation. It took longer than expected, although customs problems in my country. Highly recommended.
Meget billigere end butikken og varen levede op til forventningen. God info undervejs omkring levering
I got a email that said it would take 2-3 days to get and it took more then 2 weeks to get my sunglasses.
Dear Gunni,
We're so sorry to hear of this. Could you send us your Order ID via private message? Perhaps there was a misunderstanding but rest assured, our support team will be in touch to help as soon as possible.
Regards,
Ben
SmartBuyGlasses
From the business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Hisham,
We're very sorry to hear of this experience.
As an online retailer, the security of our customers' payments are a top priority. Certain transactions are flagged by the payment gateway as cautionary and in such cases we require further verification or re-paying through PayPal in order to process the order. We do apologise for the inconveniences caused by this security check.
If you have any additional concerns, please don't hesitate to contact our support team again and we would be happy to assist with paying through PayPal to avoid any further issues.
Regards,
Ben
SmartBuyGlasses