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From the business
Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.
Smallwoods Reviews Summary
Smallwoods has a rating of 4.4 stars from 1,291 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and new print. Smallwoods ranks 14th among Home Decor sites.
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Editing the picture was a little complicated/confusing. ****
Very helpful! Made sure my photos weren't blurry and replied to me quickly (Anthony and Tamya) mostly Anthony helped us.
Items came blurry and damaged (damage was likely not the company's fault). They immediately replaced them and didn't require me to send them back.
The prints are beautiful and the prices were great! I happened to come across a great sale where they were 40%off so I was able to get 2 large canvas prints and they shipped quickly. Highly recommend!
This is our second time ordering from small wood. Prices are unbeatable and the quality is top notch!
I have ordered more than 10 pieces from Smallwoods and they always exceed my expectations! Most are personal creations and some are initials, sayings, or maps! I highly recommend their work and will continue to buy from them! My sister has purchased several items from them as well and I tell all my friends as well!
Sherri, we’re honored to have created over 10 pieces for you and love that you’ve explored everything from personal photos to maps and meaningful sayings! It means so much that you continue to recommend us to friends and family. Please tell your sister we said thank you, too! We’re so grateful to be a part of your space and your story. 💚
I contacted customer service after my order had water damage due to an unexpected storm shortly after delivery. They responded back within a couple of hours and are replacing my item at no cost to me. Their customer service is 10/10!
I have Smallwoods all over my house. My newest obsession are the ones I got for my mudroom. They are super easy to put together. They're a great price. They ship quickly and they look incredible! What could be better.
We purchased five 25x25 framed canvas prints and had a mix of both black and white, and color, photos. We are SO happy with the clarity of the photos in the prints! We also needed to have one of the photos edited to fit the frame, and this was done quickly and shipped out. I definitely recommend this small business!
Had to have one of my prints/frame replace due to damage in shipping. Everyone was so friendly and efficient with my order. Follow up and confirmation very fast and friendly.
They had super fast response time when my item came in damaged and already have a new item on the way for no extra charge!
Cancel a duplicate picture thank y'all again do much for being so accommodating
I reached out to smallwoods after receiving my canvas damaged. They were quick and easy to work with and immediately had a replacement sent out to me.
I only get prints from Smallwoods and when I needed an order sooner than expected, I reached out to customer service. Ashley's service and attention to detail was exceptional. Truly no better place to order from.
I ordered several framed prints in January for our cabin. We did not unbox them until April. I hung them and noticed that one didn't lay flat against the wall. I left it at the cabin and when I returned in June I decided it really was warped. They sent a new one to me to replace it!
I have always had a wonderful experience with this company. Great customer care and a wonderful product
My daughter has ordered from you in the past and I love her pictures. I chose a picture of my 3 grand babies and I just love how it turned out Thank you
I ordered some pictures of my grandkids and my daughter loved them. SHe just moved into a new house so I thought I would order her the same ones. WHen they came they were 2 of the same print which I did not order. I called and spoke to someone and they took care of things right away. They sent me a link I gave them the original order with pictures and sent what my daughter recieved. They said we will print the other picture and send it right out. SO simple no issues. Love working with Smallwoods. Great product, great customer service.
Thank you so much for sharing your experience! We’re honored you chose Smallwoods to create something special for your daughter’s new home. While we’re sorry there was a mix-up with the prints, we’re so glad our team was able to step in and make things right quickly and easily. Thank you for being a part of the Smallwoods family! 💚
Thank you for the great customer service and the order i made i will continue to do business with you and wish you and your business the best.
We are thrilled with our prints! The quality and fantastic and customer service is top notch!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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We’re sorry to hear that editing your photo felt a little confusing. If you ever need a hand in the future, our team is just a chat away and happy to help! 💚