business logo of Smallwoods

SmallwoodsReviews 735

4.3

From the business

Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.


smallwoodhome.com
GILMER, TX, United States
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Smallwoods Reviews Summary

Smallwoods has a rating of 4.3 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and top notch. Smallwoods ranks 22nd among Home Decor sites.

service
149
This company responds to reviews on average within 3 days
Texas
1 review
0 helpful votes
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Great quality work
June 26, 2025

I ordered portraits from my daughter's wedding in 20 x 30 almond frames. The pictures quality is great and the frame is sturdy and very nice. I didn't check to see where the company was located, but I was pleasantly surprised that it was shipped out of Texas!

Date of experience: June 20, 2025
Arizona
1 review
0 helpful votes
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Great Clarity
June 26, 2025

Our images looked great! My only wish is I should have ordered with a frame. I was unaware they would have barcodes and words on the ends. They were delivered very fast. I would order again.

Date of experience: June 20, 2025
South Dakota
1 review
0 helpful votes
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Grainy
June 26, 2025

Easy to design but looks grainy. I'm a repeat customer and have had a great experience.

Date of experience: June 20, 2025
Victoria B. Smallwoods Rep
2 months ago

Thank you so much for being a repeat customer, Renee! We truly appreciate your continued support. We’re sorry to hear your print looked grainy. That’s not the result we aim to provide. Please reach out to us via the chat bubble on our website, and our Loyalty Support team will be happy to review the print for you and provide feedback. 💙

Missouri
1 review
0 helpful votes
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Love the quality of the print
June 26, 2025

Selection and creating my pic was easy, even though my photography skills lack

Date of experience: June 20, 2025
Texas
1 review
0 helpful votes
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Excelente
June 26, 2025

I'm super happy with the photo you sent me, thank you very much, I'm very grateful.

Date of experience: June 20, 2025
Missouri
1 review
0 helpful votes
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24x36 Family Photo
June 26, 2025

It was so easy to order, processing and shipping time was super fast compared to most! Obsessed with my little family and this smallwoods piece! Will absolutely be ordering more products!

Date of experience: June 20, 2025
Texas
1 review
0 helpful votes
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I absolutely love Smallwood's! The pictures are always high quality, and the prints come out clear and vibrant every time. They make such a thoughtful gift for parents and grandparents—I've given several and they're always a hit. I use Smallwood's all the time for new family photos to hang around my home, and they never disappoint. Highly recommend!

Date of experience: June 20, 2025
Texas
1 review
0 helpful votes
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Pictures of grandchildren
June 26, 2025

Pictures were great quality and I received them very quickly

Date of experience: June 20, 2025
Illinois
1 review
0 helpful votes
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Wedding Photos
June 26, 2025

I have ordered family pictures from Smallwoods for all my kids weddings. They do an absolutely amazing job. I highly recommend.

Date of experience: June 10, 2025
Florida
1 review
0 helpful votes
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Canvas print
June 26, 2025

Excellent result - very happy with my purchase. I will be using your service again.

Date of experience: June 19, 2025
Mississippi
1 review
0 helpful votes
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Happiness in a frame
June 26, 2025

Beautiful portrait of my grandchildren! Excellent quality

Date of experience: June 19, 2025
Georgia
1 review
0 helpful votes
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Absolutely love!
June 26, 2025

Had a code for a sale which ultimately got me a free framed canvas. I was able to get two of the very large size for a huge deal! The process of uploading and "editing" was super easy. The whole process of uploading, editing, and ordering took me less than 10 minutes. This was my second order with Smallwood's and won't be my last.

Date of experience: June 19, 2025
Georgia
1 review
0 helpful votes
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Damaged
June 26, 2025

One of the frames came in damaged. Otherwise, they are look good.

Date of experience: June 19, 2025
Victoria B. Smallwoods Rep
2 months ago

Hi Misty,

We're sorry one of the frames arrived damaged and would love the opportunity to take a look and make things right! You can chat with our Loyalty support team within business hours by clicking the chat bubble icon on our website. We hope to hear from you soon!

California
1 review
0 helpful votes
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Awesome!
June 26, 2025

Easy to place an order and shipped within a week! The pictures turned out amazing!

Date of experience: June 19, 2025
Arkansas
1 review
0 helpful votes
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Excellent product and service!
June 26, 2025

5 stars with every order! Top quality, fast shipping! I switched from ordering from a canvas company to Smallwoods and haven't looked back! Love every product I've ordered!

Date of experience: June 19, 2025
South Carolina
1 review
0 helpful votes
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Always Wonder Products
June 26, 2025

I wanted an updated family picture for my husband for Fathers Day and I knew I wanted it to come from Smallwoods. It was perfect and came in quickly.

Date of experience: June 19, 2025
Washington
1 review
0 helpful votes
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Wedding pictures
June 26, 2025

My picture turned out beautiful of my son's wedding. I received them quickly and So happy the way they turned out. I ordered 3 pictures on canvas with the frame.

Date of experience: June 19, 2025
Oklahoma
1 review
0 helpful votes
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Amazing
June 26, 2025

The quality and the customer service is top tier! Thanks so much!

Date of experience: June 19, 2025
Victoria B. Smallwoods Rep
2 months ago

Thank you so much for the kind words, Natasha! We're thrilled to hear you had another great experience with us. We’re lucky to have you as part of the Smallwoods family! 💙

Texas
1 review
0 helpful votes
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Beautiful "Jewelry"
June 26, 2025

I was worried that the lights were too big for a great room, but they are wonderful. I'm very glad that I took a chance on them.

Date of experience: June 19, 2025
Georgia
1 review
0 helpful votes
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Beautiful
June 26, 2025

I love the quality of the photos! Beautiful photos! You will love yours too.

Date of experience: June 19, 2025