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SmallwoodsReviews 742

4.3

From the business

Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.


smallwoodhome.com
GILMER, TX, United States
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Smallwoods Reviews Summary

Smallwoods has a rating of 4.3 stars from 742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and top notch. Smallwoods ranks 22nd among Home Decor sites.

service
152
This company responds to reviews on average within 3 days
Tennessee
1 review
0 helpful votes
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Absolutely perfect.
July 1, 2025

Its just too easy. 100% my 9 yo could do this. Its so easy, so beautiful. I feel so thankful. Love love love it.

Date of experience: June 21, 2025
Victoria B. Smallwoods Rep
2 months ago

This made our day, thank you! We're so happy to hear how easy and enjoyable the process was. Thanks for choosing Smallwoods… because... we think you're the best, too! 💚

Ohio
1 review
0 helpful votes
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Suggestion
July 1, 2025

I am a repeated customer of Smallwoods and cannot recommend them enough. However, with my most recent purchase, I was a bit disappointed. The box was damaged and consequently, so was one of the pictures I ordered. The picture was sort of punched out of the frame in one corner where it corresponded to the damage from the box. I was able to push the picture back in place, but, unfortunately, there is a wrinkle in the print from the damage. I would suggest maybe putting a thin piece of wood in the shipment boxes to protect the pictures better.

Date of experience: June 28, 2025
Victoria B. Smallwoods Rep
2 months ago

Thank you so much for being a loyal customer, Amy! We truly appreciate your continued support and your honest feedback. We’re so sorry to hear that part of your order was damaged in transit. While we’re glad you were able to adjust the print, we completely understand how disappointing it is to see any imperfections. Please reach out to our Loyalty support team about this, they will be happy to review.

Illinois
1 review
0 helpful votes
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Latest prints
July 1, 2025

Absolutely love Smallwoods! I have ordered several prints from this company and have never had any problems!

Date of experience: July 1, 2025
Ohio
1 review
0 helpful votes
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Picture wall project
July 1, 2025

Omg! These are absolutely amazing! So beautiful And they came so fast, so impressed! You guys do an amazing job! Can't wait to order more! Thank you so much🙏🏻

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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Obsessed. As always!
July 1, 2025

This is my second order from Smallwoods and I am always so impressed by the quality of the photos! They always come out so beautiful and are really such a good deal for the price. The packaging is always perfect and it really doesn't take a long time for them to get here considering they have to be made custom. Forever a customer!

Date of experience: July 1, 2025
Florida
1 review
0 helpful votes
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Beautiful
July 1, 2025

As someone who isn't great at decorating it was easy to put an arrangement together from their Facebook Ads. It gave me great inspiration & made my vision come to life. My pictures were shipped fast and the quality is excellent. I will absolutely refer friends & order again.

Date of experience: July 1, 2025
Illinois
1 review
0 helpful votes
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Recent purchase
July 1, 2025

I recently purchased 3 prints for our home. They not only came they way I expected, but seeing the pictures in person far exceeds my expectations. I cannot wait to get them hung up.

Date of experience: July 1, 2025
North Carolina
1 review
0 helpful votes
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Amazing!
July 1, 2025

Every wall art photo in my house I get from Smallwood. The quality is unmatched! I've been ordering from here for 3 years, never anyone else!

Date of experience: July 1, 2025
Victoria B. Smallwoods Rep
2 months ago

Wow, thank you so much for your continued support over the past 3 years! We’re honored to be part of your space and so grateful you continue to choose us for such meaningful pieces. Here’s to many more years of creating together!

Michigan
1 review
0 helpful votes
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Amazing Quality
July 1, 2025

Love the ease of ordering, and watching the pricing get better the more i added to cart :) The frames are perfect quality. Not over the top, just simple and great quality.

Date of experience: July 1, 2025
Victoria B. Smallwoods Rep
2 months ago

Thank you so much for your kind words! We're so glad to hear you enjoyed the easy ordering process and that our bundle pricing made it even better! 😉We’re honored to be your go-to.

Texas
1 review
0 helpful votes
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So easy to do
July 1, 2025

This site is so easy to use and everything came out looking perfect! We totally recommend

Date of experience: July 1, 2025
Texas
1 review
0 helpful votes
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Overall Smallwoods experiences
July 1, 2025

Editing the picture was a little complicated/confusing. ****

Date of experience: July 1, 2025
Victoria B. Smallwoods Rep
2 months ago

We’re sorry to hear that editing your photo felt a little confusing. If you ever need a hand in the future, our team is just a chat away and happy to help! 💚

Utah
1 review
0 helpful votes
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Customer service
July 1, 2025

Very helpful! Made sure my photos weren't blurry and replied to me quickly (Anthony and Tamya) mostly Anthony helped us.

Date of experience: July 1, 2025
Michigan
1 review
0 helpful votes
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Great Service
July 1, 2025

Items came blurry and damaged (damage was likely not the company's fault). They immediately replaced them and didn't require me to send them back.

Date of experience: July 1, 2025
Arkansas
1 review
0 helpful votes
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Beautiful!
July 1, 2025

The prints are beautiful and the prices were great! I happened to come across a great sale where they were 40%off so I was able to get 2 large canvas prints and they shipped quickly. Highly recommend!

Date of experience: July 1, 2025
Iowa
1 review
0 helpful votes
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Excellent quality
July 1, 2025

This is our second time ordering from small wood. Prices are unbeatable and the quality is top notch!

Date of experience: July 1, 2025
Massachusetts
1 review
0 helpful votes
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Happy customer
July 1, 2025

I have ordered more than 10 pieces from Smallwoods and they always exceed my expectations! Most are personal creations and some are initials, sayings, or maps! I highly recommend their work and will continue to buy from them! My sister has purchased several items from them as well and I tell all my friends as well!

Date of experience: May 19, 2025
Victoria B. Smallwoods Rep
2 months ago

Sherri, we’re honored to have created over 10 pieces for you and love that you’ve explored everything from personal photos to maps and meaningful sayings! It means so much that you continue to recommend us to friends and family. Please tell your sister we said thank you, too! We’re so grateful to be a part of your space and your story. 💚

West Virginia
1 review
0 helpful votes
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Damaged Order
July 1, 2025

I contacted customer service after my order had water damage due to an unexpected storm shortly after delivery. They responded back within a couple of hours and are replacing my item at no cost to me. Their customer service is 10/10!

Date of experience: June 30, 2025
Massachusetts
1 review
0 helpful votes
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Continues to be the best!
July 1, 2025

I have Smallwoods all over my house. My newest obsession are the ones I got for my mudroom. They are super easy to put together. They're a great price. They ship quickly and they look incredible! What could be better.

Date of experience: July 1, 2025
Michigan
1 review
0 helpful votes
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Great service... great product!
June 30, 2025

We purchased five 25x25 framed canvas prints and had a mix of both black and white, and color, photos. We are SO happy with the clarity of the photos in the prints! We also needed to have one of the photos edited to fit the frame, and this was done quickly and shipped out. I definitely recommend this small business!

Date of experience: June 30, 2025
Texas
1 review
0 helpful votes
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Great customer service
June 30, 2025

Had to have one of my prints/frame replace due to damage in shipping. Everyone was so friendly and efficient with my order. Follow up and confirmation very fast and friendly.

Date of experience: June 30, 2025