From the business
Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.
Smallwoods Reviews Summary
Smallwoods has a rating of 4.3 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and top notch. Smallwoods ranks 22nd among Home Decor sites.
I had to have a new order sent because the size was wrong initially and they graciously sent me the new size, however the picture is messed up and has creases all in it
It was so easy to order the pictures, they arrived very quickly and they look amazing. One had a bad spot on the frame and they were so quick to make it right. Would recommend 10/10!
Received our large wood framed prints relatively quick. Had a printing issue with one of the two prints and then reached out with a very quick response time from customer services. They found and resolved the issue promptly and sent a new replacement print. Highly recommend Smallwood's.
Many times I have photos taken and for whatever reason don't do a lot with them. Sometimes I may make a book or have some prints made to put in frames. These last family photos we had taken I was determined to do something different. I had seen advertisements for Smallwoods and thought they were lovely so I decided to give it a try! The website was so easy to use and made it easy upload the photos I had chosen! I was so blown away when I received them! They were absolutely beautiful! I'm also excited to know that in the future I can replace old photos with new ones! I was also very pleased with the pricing and quick shipment! It has absolutely been one of the best purchases I've made in a while! If you are like me and often put these things off, I say don't! You will not be disappointed
I ordered my frames using my mobile device. My order came within a week of ordering. I am in love with how they turned out! I can't wait to hang them.
I ordered 3 & was so pleased that I ordered more! Highly recommend!
I found it a bit difficult to order and pick the exact frame I wanted but now that I did I really love it. I have a small imperfection in the frame, not sure if it belongs there or not
I received my order and one of the images was in the correct color. I called and was directed to the correct representative regarding this issue. Not only was the representative pleasant to speak with, but was beyond helpful in addressing the misprint. The process of submitting an issue with my order was very easy. The quality of service provided was exceptional and I am very thankful.
Items were received quickly and items were on sale, which always feels good!
Two out of three framed canvas are beautiful!
One is blurry. My only disappointment is that I was not aware of this or I would not have zoomed in as much.
Thrilled to get them. Just had some difficulty w: the online ordering. If I left them in my cart, when I went back to look the items were always gone.
Every time we get family photos taken, we order Smallwoods frames. We have photos in all rooms in our house and they are such good quality prints.
The photos on canvas came out great. I've never been able to find a company that can make the photos clearer the bigger they were made to order. Will definitely be ordering from again
Its just too easy. 100% my 9 yo could do this. Its so easy, so beautiful. I feel so thankful. Love love love it.
I am a repeated customer of Smallwoods and cannot recommend them enough. However, with my most recent purchase, I was a bit disappointed. The box was damaged and consequently, so was one of the pictures I ordered. The picture was sort of punched out of the frame in one corner where it corresponded to the damage from the box. I was able to push the picture back in place, but, unfortunately, there is a wrinkle in the print from the damage. I would suggest maybe putting a thin piece of wood in the shipment boxes to protect the pictures better.
Thank you so much for being a loyal customer, Amy! We truly appreciate your continued support and your honest feedback. We’re so sorry to hear that part of your order was damaged in transit. While we’re glad you were able to adjust the print, we completely understand how disappointing it is to see any imperfections. Please reach out to our Loyalty support team about this, they will be happy to review.
Absolutely love Smallwoods! I have ordered several prints from this company and have never had any problems!
Omg! These are absolutely amazing! So beautiful And they came so fast, so impressed! You guys do an amazing job! Can't wait to order more! Thank you so much🙏🏻
This is my second order from Smallwoods and I am always so impressed by the quality of the photos! They always come out so beautiful and are really such a good deal for the price. The packaging is always perfect and it really doesn't take a long time for them to get here considering they have to be made custom. Forever a customer!
As someone who isn't great at decorating it was easy to put an arrangement together from their Facebook Ads. It gave me great inspiration & made my vision come to life. My pictures were shipped fast and the quality is excellent. I will absolutely refer friends & order again.
I recently purchased 3 prints for our home. They not only came they way I expected, but seeing the pictures in person far exceeds my expectations. I cannot wait to get them hung up.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This made our day, thank you! We're so happy to hear how easy and enjoyable the process was. Thanks for choosing Smallwoods… because... we think you're the best, too! 💚