SkipTheDishes

Trying to feed my family, spending my hard earned money on something that may or may not be delivered. Zero accountability. Every other time I order something im missing half my order. Horrible service.

#1 Can't call them, have to use chat to tell the the order they say they delivered didn't make it to me.
#2 They tell me no refunds on alcohol.
#3 I tell them that their delivery driver didn't buzz the apartment or deliver to our door both which are in the delivery instructions. And alcohol means the have to check ID so how was it delivered to the wrong person?
# 4. They tell me since I have a good history the will make an exception and give me a refund.
#5 I ask them why an exception when their driver did not deliver to me. Where is his proof of delivery that every other driver seems to take. They tell me it's an exception because the require the alcohol to be returned to the store for refund. How! They gave it to the wrong person!

Why do they talk to me like they are doing me a favor when they screw up and give my order to someone else?

Ordered a large order from NoodleBox with Skip the Dishes delivery. The order arrived, missing 3/5 meals. When I phoned Noodlebox they gave an excuse that they were "so busy and forgot to give the driver the rest of my order." Then they stated that they would fulfill my order, if I come pick up. Defeating the whole purpose of ordering through Skip. When I said no, they told me to email skip for my refund. The order was placed on my friends account using my credit card and she fought with Skip for a week to get a refund, not a $70 credit (as I had paid for this). It has been 8 business days since they stated they would refund my credit card. I ordered this for November 21/22. It is now December 7/22. I still paid delivery fees and a tip for food not delivered and I'm still waiting for my refund. Horrible experience and terrible customer service from both Noodlebox and Skip the Dishes. Aggravated, I've deleted my account with Skip and will never use their services agai.

Wrong items. Wrong reimbursement. No possibility to call to ask for a refund. Horrible communication. Saying that you will receive the reimbursement but keep the money for themselves. Do not use this company if you don't want to get robbed.

This so called skip the dish lost my order twice. I had to reorder my food. 2 nd time I believe they stole the order and that's why my food was never delivered. Never using skip the dish again. Worst company ever! Or should I call them lost cause

A skip the dishes employee came into stop was very busy we told him food would be a minute and he rolled his eyes at us. Skip the dishes ppl have no patience and very rude to employees. We where low on staff and doing our best. If they don't like waiting their in the job. They should learn to have manners. And they lean on the counter where customers get their food there is covid going around they have a table where they are supposed to stand at and we call them when a order is ready but no they stand in the way of other customers. Very very rude ppl.

Wouldn't recommend! My driver drove around for almost a hour after picking up my order and when it showed up it was ice cold and not worth eating or paying almost $50 for... ask for a refund they said I would get a full refund and that a confirmation email was sent to me... 2 days later no email. I msg skip and now they will only do 50% refund... absolutely criminal

Wrote specific directions 3 times now and still the driver's don't bother to try calling to figure out where to go. So they just end up leaving without a word. Contacted the chat service and they don't help out with situations. I will no longer be giving them any of my services and I wouldn't recommend them to anyone either! Honestly the worst online delivery services. I will be taking my services to door dash instead. Skip the dishes completely SUCK. I wouldn't give them any star rating but I need to in order to warn whoever reads this.

Placed an order with SkipTheDishes for the first time, the driver contacted me to tell me he was at the restaurant but they didn't have my food they had given it to somebody else and said he would wait and get it for me. Never heard back from him contacted the restaurant and they said somebody else from SkipTheDishes picked up my food and that the person who had come in to pick up my food was gone.
Trying to contact SkipTheDishes is ridiculous especially when you are visually impaired they are not accessible.
Will never use them again totally ruined my evening.

The service is just getting worse and worse. The customer service lies to you over and over, driver's confirm they delivered the order and it hasn't even left the location as yet. Things are cold when the location isn't that far but takes the driver over 20 min to drive 4. They offer you 50% back when you pay 100% plus service fees plus tip... service fees for what? Horrible service! Drivers having car issues after picking up food.

I registered myself with skipthedishes and pay for thermal bag and background check, everything completed but they did not activating my account, It been 1.5month that I am sending request to them to activate my account but they just giving me excuses that my application is not completed, they waste my time and money, So please don't try to register with them because they don't need employee but they took money from you. Kindly save your money and time, they just taking money on behalf of registering with them so don't waste your money. I am attaching screenshot of completed application below and I sent tons of email to activate my account but nothing work, they just ignore you.

2nd $#*!ing time sitting without lunch, paying real money and then getting refunded in " skipcoins".

Terrible terrible service.
You're embarrassing yourself. Close the damn thing down.

If I could give lower than 1 stars I would've.

Honestly so disappointed with the customer service. I had difficulty with an order that was meant to be have an 25 minute ETA take over 1 hour and 35 minutes ( driver travelled in the wrong direction for quite a while and support had to call them back), box and bag soaking wet from condensation not even holding shape anymore. On top of that when contacting support Nav( "helping" me at 11:38PM MDT) ended our conversation before a resolution and just credited 50% of my order.

Truly disappointing experience. Im an operator of a corporate restaurant that works with skip. Its sad to know that this is kind of service people who use skip the dishes gets when facing order issues that are not caused by the restaurant.

I ordered two breakfast burgers and a smoothie from mcdonald's. It said that the driver would be at my location in 67 minutes, then it went to 38 minutes within a second, then he was in a wholenother location. Then i get a notification saying that he delivered the order downstairs. My friend went down and even waited 2 minutes. NOTHING WAS THERE. My delivery driver is a crook who made some bull$#*! excuses. He stated that he had a "flat tire" when he's probably some crook who just ate my food. I lost my sympathy for people.

Why doesn't Skip The Dishes validate the address? As I rarely use the app, my order ended up at a different location. I realize I was supposed to include the address but can they not validate the address before finalizing the order? I cant be the only one that this has ever happened to. Not happy right now. Very disappointed with this app and service.

The driver drove to the wrong side of town with my order. Not only did he drive 20 minutes away from the restaurant in the opposite direction of my house, he didn't get to my house for another 30 minutes after that.

My food was cold and ruined; I ordered wood-fire cooked pizza and the crust wasn't crispy. Skip gave me a $7 refund. I complained again, because this was a $50 order; the garlic bread alone was worth $8. The best they could do was a 50% refund, but this wouldn't even cover the cost of the pizza.

They used to be my favorite courier company, and now they are dead to me.

Ordered game day pizza. Pizza 1 arrived and looked like the driver or resturant played football with it. Got a credit and placed the same order again and told they would make sure it came in perfect condition and speak with the driver. Pizza 2 arrived another 40 mins later and looked like the driver did a brake stand on it. The driver sat in my kitchen trying to speak to his supervisor and got placed on hold with a hold time of 10 mins.
Very Poor customer service and now i see they treat the employees the same way to resolve any issue. Same robotic chat responses over and over. Company waiting to eat, ordered at 6pm and finally on the 3rd try a pizza arrived that looked edible at 8:30
Deleted the app