website thubmnail of SkipTheDishes
How would you rate SkipTheDishes?
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Canada
1 review
0 helpful votes
Follow Kiana L.
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Horrible service.
February 8, 2021

I've had many problems over the years. Today was the last straw. They claimed that there was "suspicious" activity going on with my account, so they closed it. Meanwhile boarderline stealing my money. They gave me "skip credits" for an order I placed after it was canceled but right away deactivated my account. I have screenshots of both conversations I had with service, saying they could not help me. The first one closing our conversation not letting me finish what I was saying. The second disregarding my issues and finally sent a request to their manager. Never order through them, there drivers have also stolen my food before.

Date of experience: February 8, 2021
Missouri
1 review
0 helpful votes
Follow Martin D.
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Never again
October 16, 2021

How hard is it to pick up an order and delivery to the right address.
Too complicate for skip drivers.
I've waited 45 minutes to be told to bad the driver gave it to the wrong customer.
Wtf.
And now i have to wait a week to get my money back.
Never again.

Date of experience: October 16, 2021
Canada
1 review
0 helpful votes
Follow Rachel T.
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DO NOT USE SKIPTHEDISHES
October 15, 2022

We ordered from them last night. We never received the order. We contacted them but they denied and refused to refund us the $90 we paid (including generous tip).

I will never order from this company ever again in my life!

Be aware of the SCAM this company is

Date of experience: October 15, 2022
Canada
1 review
0 helpful votes
Follow Sarah J.
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NEVER ORDER OFF THEM
December 21, 2020

Skip the dishes is a horrible food delivery service! I've ordered from them a few times and I will NEVER be ordering again. Once I ordered from a restaurant 10 minutes from my house and the driver they sent was 50 minutes away. I waited 1.5hours for my food to be delivered to me. When I complained their customer service associate was rude and offered no help. Another time I ordered, the food just never came to my house. Don't make the mistake of ordering from here, uber eats is way better.

Date of experience: December 21, 2020
Canada
1 review
0 helpful votes
Follow Brian M.
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Scam artists
June 8, 2020

I ordered food from skip the dishes and they did not deliver it to my house. Instead they kept my money and did not reimburse me like they said they would. Absolutely horrible service, nothing but a shady business.

Date of experience: June 8, 2020
Canada
2 reviews
1 helpful vote
Follow Brenda B.
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Driver Sharmarke refused to deliver my food to leave outside my suite door per written instructions. Left it in the lobby (without telling me) in the same place where all he had to do was buzz my number to be let in. When asked by Skip why, he just said he "couldn't deliver." No other explanation. They then contacted him again and found out he left my food in the lobby. That was almost an hour after trying the chat line (down), Facebook and messenger (no reply) and, finally, the phone number (on hold for 30 min). I guess it's down to Uber now, Skip.

Date of experience: August 29, 2020
New York
1 review
0 helpful votes
Follow Lisa T.
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Horrible wait
November 13, 2020

I have waited for two hours for delivery which is not acceptable, very disappointed in the service. Nobody should have to wait that long for a delivery if they do money or credit to the app should be considered.

Date of experience: November 13, 2020
Canada
1 review
1 helpful vote
Follow Jane W.
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Was just comparing prices from pizza 73 website and then skips site. The wings were jacked up $5 as was the pizza on skip site! Then add on the delivery and surcharge. They will be going out of business soon if they keep that up! They lost me as a customer.

Date of experience: October 16, 2023
Canada
1 review
0 helpful votes
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SUCK BALLS COMPANY
October 15, 2020

Ordered breakfast before work at 7:51am and its not 9:40am ive been on the phone with skip on hold for 30 min so far and their chat blows a FAT $#*! just lie their company its a matter of time before these peeps go bankrupt due to customer service. Doordash is on par!

Date of experience: October 15, 2020
Canada
1 review
2 helpful votes
Follow William B.
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It's best to pick up your order. Skipthedishes don't care about their customers. Drivers take your order and never make their way to the store to pick up the order to deliver it and they have no way of contacting driver, Waiting for someone to chat with is ridiculous. Within 10 days for your full refund in your account ridiculous. Let's go back to how we used to order food this is not the way.

Date of experience: June 23, 2022
Canada
1 review
0 helpful votes
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No Remorse.
April 3, 2020

I recently ordered food, this was the second time ever using the service. So being fresh to his things worked out; I obviously didn't know how they went about things. First time ordering I ordered from a friend's motel room and had it go there. Second order I ordered from home. I must be used to Uber and it just going by your location. It goes by last order or default... I realized mistake when the driver was half way to his destination and basically driving right passed my house. 44th ²nq

I messaged skip to. What my options were knowing that I was SOL... not sure what I was lookibg to get from then but don't think j needed to be brushed off

Date of experience: April 3, 2020
Canada
1 review
0 helpful votes
Follow Ace I.
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Ripped off
January 31, 2022

Yup I ordered a pizza for $48 and the tracking app said it's on the way. 45, 30, 20, 12, 4, 1 minute but it never showed up. I called the restaurant they said the pizza is sitting in the countertop no one came to pick it up. Ripped off. They said order through us and we'll bring you the pizza, oh ya for another $40 I get the sake pizza. Argos Greek and Skip the dishes are thrives and a rip off. Order from me and Eds much better and cheaper

Date of experience: January 31, 2022
Canada
1 review
0 helpful votes
Follow B K.
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Legal notice
February 15, 2024

This is my order no #*******
I have ordered today from 4 seasons chat house. Canada (BC) New Westminster.
1 butter chicken and 1 non-veg thali and I paid $40.41
I have ordered food for my kids and Chicken was completely stale and was stinking
Completely, I have complained to the customer service but instead refunding me they started saying we Cannot do anything.
I asked them kindly take your food back but they were just arguing airing that 2:30 hours of chat and and was not able to give me any resolution but later at end they agreed to pay me back my 50% amount which is not right because I paid complete amount for the fresh and healthy food not to make my kids fall sick.

In Conclusion I have lost my $20 and have a stale food on my table.
But this is really sad how they are scamming people.

Tomorrow I'm gonna go to the Authorities and I will be sending them legal notice with sample of that food.

Date of experience: February 15, 2024
Canada
1 review
0 helpful votes
Follow john d.
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My fat neighbor gets daily deliveries from them a few times a day and the delivery drivers think they have the right to block my driveway and inconvenience me because it will be for a minute or so.
Last week just as I was to pull up to the driveway a skip the dishes driver just a head of me drove into my driveway to park. I told him to move it, he said it will only be 1 min.
I blocked him in for a hour and called bylaw.
So no I do not have any tolerance what so ever for anyone parking in front of my driveway even if it is for only a minute or so.
Skip the dishes drivers are among the worst.

Date of experience: June 27, 2020
Canada
1 review
0 helpful votes
Follow Angela C.
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Ordered skip the dishes from deluxe and they sent it to the wrong hotel. I called and had them tell me they couldn't help me even though the person was not even at the store yet. So in that means I sent my order to somebody else. And they got my $30 meal. Thanks a lot, skip the dishes. I went hungry that night. And I appreciate your team and all their help that they did not do. Just wanted to let you know how much you suck. And I will not be using you ever again.

Date of experience: August 19, 2023
Canada
1 review
0 helpful votes
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Driver Dharmendra left our food out of the apartment building front door on the floor near dogs disposals are and left. We left instructions and even phone number to call. We have him tip and he was total. Never using Skip the dish again

Date of experience: June 18, 2022
Canada
1 review
0 helpful votes
Follow Matthew E.
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Worst Customer Service on the planet. They also don't have anywhere you can review the company or make suggestions. I guess they just ignore the customer service aspect. Ordered food, was missing item. Unlike when you order from a restaurant where they fix you order and redeliver the missing items, Skip expects you to take credits so you can reorder yourself and retip the driver and wait the full length of time for new order. Apparently they can't just take care of it. So now I'll just go back to ordering directly from the restaurant.

Date of experience: October 24, 2021
Canada
1 review
2 helpful votes
Follow Marisol M.
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Recently, I discovered there was fraudulent charges happening with my credit card through Skip the dishes. They are completely uncooperative. They are a disgrace to the restaurant industry. They are a health risk with their dirty bags. I have banned them from coming to my company.

Date of experience: November 1, 2023
Canada
1 review
0 helpful votes
Follow Am B.
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Scam. Avoid at all costs.
August 31, 2021

Hours long wait to be told it's been delivered but never arrives, lucky if you can order anywhere else as by this time everywhere else is probably closed. They offer skip credits to make it up, but why would you want to order from them again? Refund takes ten days. I forgot this was why I stopped ordering from them before. If you need to borrow my money for a week skip the dishes there's better ways then taking hungry people's money. SKIP THIS APP WOULD GIVE IT 0 stars if I could.

Date of experience: August 31, 2021
Canada
1 review
0 helpful votes
Follow Daisy M.
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I only received half my order, contact the robots of customer service and they offered me 5$ skip the dish credit, they didn't send 48$ worth of food! Even called the restaurant and the restaurant confirmed they missed sending half the order and let skip the dish know to offer me credit and they still wont such a scam

Date of experience: August 3, 2020

Overview

SkipTheDishes has a rating of 1.3 stars from 1,008 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SkipTheDishes most frequently mention customer service, credit card and wrong address. SkipTheDishes ranks 173rd among Food Delivery sites.

service
467
value
435
shipping
386
returns
400
quality
408
+384