Bert M.

I wanted to order a credit report, not a recurring subscription.
I used their service 3 years ago, and only today I'm realising they stole hundreds of dollars from me, because they continued to charge me $20 each month for a service I wasn't using, and didn't realise was recurring.
Usually when I order documentation online, it doesn't come with a recurring fee.

I guess the lesson here is... No matter how reputable the company, don't give them your credit info unless you're receiving a physical product.

The driver drove to the wrong side of town with my order. Not only did he drive 20 minutes away from the restaurant in the opposite direction of my house, he didn't get to my house for another 30 minutes after that.

My food was cold and ruined; I ordered wood-fire cooked pizza and the crust wasn't crispy. Skip gave me a $7 refund. I complained again, because this was a $50 order; the garlic bread alone was worth $8. The best they could do was a 50% refund, but this wouldn't even cover the cost of the pizza.

They used to be my favorite courier company, and now they are dead to me.