SkipTheDishes

Worst app for food delivery. Ordered $35+ food, never delivered. Drivers are completely ignoring instructions. When asked for a refund, customer service never reply back promptly and then say they can't refund because a specific time period has been passed. Just choose any other food delivery app but this!

This was my second time ordering, and I thought I would splurge a little on some sushi and the restaurant was upfront and said it would take roughly 2 hours. Well after a few postpones of about 10-15minutes, it finally said that the order had arrived, no doorbell ring or nothing and no food. No food and no picture at all. The only mildly redeeming thing is the fact that they gave a refund. Yet said it may take 10 days

This is the second time ordering should say trying to order first time waited 3 hrs and still didn't even move from. Same spot they asked if wanted money bk said yes didn't even get full refund and had to Waite 5 days this time waited 2 hours for them not to move never ordering from this company again they suck take the app off phone not worth it

I use this all the time to order from Subway. There used to be a section where I could leave instructions for my order. Now, they've taken out this feature, so any changes I need have to be phoned in directly to the restaurant. Having worked in restaurants for years, I can tell you that the last thing cooks need to be doing (or have time for), is answering the phone through busy times. I don't understand why this feature was removed but it's a pain in the arse.

We placed an order the other night and they just... didn't... bother with a couple of important items. So when we got in touch about the order they basically just said, 'Meh, too bad...' and said they would 'refund' us.

I got an email a day or so later saying our 'refund' had gone through and saw that it wasn't exactly a refund at all. It was a 'Skip' credit. I don't know what I'm supposed to do with that, I'll never use them again- they're terrible. I made it clear I had no intention of using them again as well, so this little credit was just an extra slap in the face, I guess.

Anyway, the whole experience was really disrespectful and just a pain in the $#*!.

They can keep their 'Skip' credit, we'll move on.

Frequently messed up orders… have a monopoly on most delivery now. No access restaurants specials bc they have a set menu. Have jumped through all the hoops to cancel my subscription but they keep charging my credit card 9.99 a month. Help

They dont value there customer. They dont read or listen to customers at all. Speaking to them is speaking to a robot or wall and honestly robot pr a wall is way netter than a dam agent. They have no care whats so ever to customers. Restaurant was awful food health issue it was garbage the food proof with pics packaging was horrible ot was an awful experience with all for that being said a full refund should b in order nope and top it off they end chat that's BS

I do not recommend skip the dishes at all

I have enjoyed skip the dishes for many years and never had a problem, however tonight I did not receive my food. I figured it might have just been delivered to the wrong house accidentally since I live in a condo complex and all the houses look the same so I sent in a refund request. It was denied because I had apparently made too many refund requests, even though this would be my first time in 3 years ever requesting a refund. I contacted support twice and was brushed aside and unheard. I will never be using this service again after this and I would encourage others to look to other options. Thank you for coming to my Ted talk.

How can a delivery service survive if they take your money and never deliver? They refunded my money but I was forced to pay the driver's tip and delivery fee and taxes! Why should I tip the driver for stealing my food? Skip the! Dishes are responsible because they hired the thieves

I paid $24 for a pizza and crazy bread from Little Cesar's tonight. My order was never delivered. I contacted SkipTheDishes and they refused to give me my order or my money. I ended up calling Little Cesar's and bought the same thing from them which they had a delivery company deliver to me and they charged $12.10 for the exact same order.

Ordered $150 of food for my kids birthday - GPS said it was on its way,. It never came, we didn't get a call, when we called them they said it's up to them and they aren't going to re-attempt to deliver and hung up on us - we called back - they hung up - I emailed - no response - I tried to chat - they dropped the chat... not sure how this is good business, but they do not care. It seems like it should be illegal what they've done, so much for loyalty and customer service. Horrible

Whenever I order skip the dishes it always takes over a hour and half to get to me when the restaurant times are 22-33 minutes I know it's not the drivers fault either because they don't have that many this company needs to stop saying fast and fresh because by the time the food gets to me it's cold and soggy

My neighbour ordered McDonald's for her son's Birthday. It was contactless delivery and was delivered to the laundry room door of the building which is basically the basement, around the side of the building, which no one uses except to do laundry. I noticed it around 2 hours after delivery. I told my neighbour and she had already had an argument on the phone with Skip the Dishes and they were going to do nothing for her.
Delivery services in this town suck big time. It's about time someone made them accountable for their sub-standard services.

I'm currently on a shift right now and I've received 3 orders in 3 hours sitting at $21. If you are thinking of becoming a delivery driver for a part time job I highly recommend door dash. Anytime I reach out to skips support team it's an automated response that offers no help. They do not care about you at all. Also there gps tracking is usually incorrect, so the order might say a 4.2km total distance but in reality it's almost double that. Don't work for skip you will lose money and be treated poorly. Hope this helps anyone looking for insight to what it really means to drive for skip.

Tried to redeem a emailed gift card worth $50, their web site wouldn't redeem it due to an error. After arguing with customer service for about 5 hours on multiple occasions, I gave up. They are rude gas lighting a holes. Don't deal with these crooks!